D365 CE/CRM Full Schedule

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Sunday, October 13, 2019
4:00 PM - 7:00 PM

Registration & Check-in Desk Open
4:00 PM - 7:00 PM

Registration & Check-in Desk Open
Location: Florida Hall Rotunda

Favorite
Monday, October 14, 2019
7:00 AM - 7:00 PM

Registration & Check-in Desk Open
7:00 AM - 7:00 PM

Registration & Check-in Desk Open
Location: Florida Hall Rotunda

Favorite
8:00 AM - 5:00 PM

Academy Training
8:00 AM - 5:00 PM

Pre-Conference Academy Training - additional registration required

Favorite
Tuesday, October 15, 2019
7:00 AM - 8:00 PM

Registration & Check-in Desk Open
7:00 AM - 8:00 PM

Registration & Check-in Desk Open
Location: Florida Hall Rotunda

Favorite
8:00 AM - 5:00 PM

Academy Training
8:00 AM - 5:00 PM

Pre-Conference Academy Training - additional registration required

Favorite
8:00 AM - 5:00 PM

Community Contributor Appreciation Events & Awards Program
8:00 AM - 5:00 PM

Community Contributor Appreciation Events & Awards Program
Location: Sun C

Favorite
9:00 AM - 5:00 PM

Customer Executive Exchange
9:00 AM - 5:00 PM

Customer Executive Exchange
Location: Miami 1 & 2, Miami 3, Captiva, and Daytona

Favorite
5:00 PM - 8:00 PM

Expo Community Theater Sessions
5:25 PM - 5:40 PM

Boost Your Online Revenue With Dynamics 365 Fraud Protection
Location: Expo Hall - Theater #4
Microsoft

Favorite

Kapil Tandon – Microsoft ### 864499###D365UG/AXUG Presenter @@@ Anand Oka, Senior Member, IEEE – Microsoft ### 864501###D365UG/CRMUG Presenter
5:25 PM - 5:40 PM

Community Theater Session Presented by Centric Consulting
Location: Expo Hall - Theater #2
Community Theater

Favorite

Sarah Weber, PMP – Centric Consulting ### 801996###Session Organizer @@@ Carrie Butler, MSCE Business Applications – Centric Consulting ### 801997###Community Theater Speaker
5:45 PM - 6:00 PM

Community Theater: Easy Travel Approvals in SharePoint & PowerApps
Location: Expo Hall - Theater #2
Community Theater

Favorite

Phil Topness – Accenture Federal Services ### 876971###Community Theater Speaker
5:45 PM - 6:00 PM

Community Theater: Power Query Tips & Tricks
Location: Expo Hall - Theater #3
Community Theater

Favorite

Jessica Jolly, MCSE – ALT-Enter, LLC ### 516160###Community Theater Speaker
5:45 PM - 6:00 PM

Don’t Risk Getting Tax Wrong: Why Automation is More Crucial Now Presented by Thomson Reuters
Location: Expo Hall - Theater #4
Community Theater

Favorite

Lindsy Jeanis, YUFX6588 ### 847706###Session Organizer @@@ Jenny Galan ### 850322###Community Theater Speaker
6:05 PM - 6:20 PM

Customer & Partner Programs for Dynamics 365 Finance and Operations
Location: Expo Hall - Theater #3
Microsoft

Favorite

Shelly Bakke – Microsoft ### 507358###Presenter
6:25 PM - 6:40 PM

AX Upgrade to D365 Presented by Avanade
Location: Expo Hall - Theater #4
Community Theater

Favorite

Margaret Tolleshaug ### 811574###Session Organizer @@@ Mike Urban – Avanade ### 790654###D365UG/AXUG Partner Showcase Speaker
6:25 PM - 6:40 PM

Community Theater: All Demo View of Integrating PowerApps With Power BI
Location: Expo Hall - Theater #2
Microsoft

Favorite

Charles w. Sterling, MSFT – Microsoft ### 365330###Power Platform Presenter
6:45 PM - 7:00 PM

60 Second Solution Showdown
Location: Expo Hall - Theater #2
Community Theater

Favorite
7:05 PM - 7:20 PM

Product Release! Introducing Payment Portal & Payment Extension! Presented by k-eCommerce
Location: Expo Hall - Theater #4
Community Theater

Favorite

Jessica Person ### 574224###Session Organizer @@@ Patrick Fusarini ### 861270###Community Theater Speaker
7:15 PM - 7:40 PM

How to Create a Full e-Learning Portal Inside D365 in Minutes! Presented by ClickLearn
Location: Expo Hall - Theater #3
Community Theater

Favorite

Rasmus Abrahamsen ### 693787###Session Organizer @@@ Peter Højlund Løvskov – ClickLearn ### 703526###Community Theater Speaker
7:25 PM - 7:40 PM

Community Theater: Introducing PowerApps Portal for External Users
Location: Expo Hall - Theater #1
Microsoft

Favorite

Dileep Singh ### 430467###Power Platform Presenter
5:00 PM - 8:00 PM

User Group Summit 2019 Welcome Reception & Expo
5:00 PM - 8:00 PM

User Group Summit 2019 Welcome Reception & Expo
Location: Florida Exhibition Hall - Level 1
General

Favorite
6:05 PM - 6:20 PM

Charity: Camaraderie Foundation
6:05 PM - 6:20 PM

Charity: Camaraderie Foundation
Location: Expo Hall - Theater #2

Favorite
6:25 PM - 6:40 PM

Charity: Think Big for Kids
6:25 PM - 6:40 PM

Charity: Think Big for Kids
Location: Expo Hall - Theater #1

Favorite
7:25 PM - 7:40 PM

Charity: Mind Shift
7:25 PM - 7:40 PM

Charity: Mind Shift
Location: Expo Hall - Theater #4

Favorite
Wednesday, October 16, 2019
7:00 AM - 7:30 PM

Registration & Check-in Desk Open
7:00 AM - 7:30 PM

Registration & Check-in Desk Open
Location: Florida Hall Rotunda

Favorite
7:00 AM - 8:00 AM

Breakfast
7:00 AM - 8:00 AM

Breakfast
Location: Florida Expo/Meal Hall - Level 1

Favorite
7:00 AM - 3:00 PM

Expo Hall Hours
7:00 AM - 3:00 PM

Expo Hall Hours
Location: Florida Exhibition Hall - Level 1

Favorite
8:00 AM - 9:15 AM

Microsoft Keynote Opening Session
8:00 AM - 9:15 AM

Microsoft Keynote Opening Session
Location: Osceola Ballroom

Favorite

Muhammad Alam – Microsoft ### 430447###Presenter @@@ Charles Lamanna – Microsoft ### 838277###Presenter @@@ Kees Hertogh – Microsoft ### 358875###Presenter
9:45 AM - 10:45 AM

Breakout Sessions
9:45 AM - 10:45 AM

ADM01 - Solution Management for PowerApps

Location: Tampa 1
Administration

Favorite

Colin Vermander, MVP – KPMG Canada ### 417620###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

ADM27 - Top 10 Pro Tips to "Beautify" Dynamics 365
Location: Osceola 4
Administration

Favorite

Gus Gonzalez, 8x MVP, All-Star – Elev8 Solutions ### 255595###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

AIA06 - Security in Power BI for Dynamics 365 Users

Location: Tampa 2 & 3
AI & Analytics

Favorite

Ulrik B. Carlsson, MVP – eLogic ### 413334###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

CS01 - Automate This! Streamline Your Customer Service

Location: Sarasota 1 & 2
Customer Service

Favorite

Sarah Jelinek, MVP, MCT – Arctic IT ### 254910###D365UG/CRMUG Presenter @@@ Blake Miller, MCSE – Arctic IT ### 850583###D365UG/CRMUG Presenter
9:45 AM - 10:00 AM

LL01 - Lightning Lab: Connect D365 to PowerBI in 15 Minutes
Location: D365UG/CRMUG Medic Hub

Favorite

Seth Bacon – RSM US ### 254826###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

LPD04 - How Organizational Maturity Affects Dyn365 Implementations
Location: Osceola 6
Leadership & Professional Development

Favorite

Gustaf Westerlund, MVP, MCT – CRM-Konsulterna ### 212257###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

LPD05 - The Five Dysfunctions of a Dynamics Team
Location: St. George #108
Leadership & Professional Development

Favorite

Chelsea Schlepp, Microsoft Certified Professional – InterDyn Artis ### 790626###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

MKTS07 - Data Quality and Data Intelligence: Understanding LinkedIn, InsideView, Versium and More
Location: Emerald 2
Marketing & Sales

Favorite

Paige Cassada – C5 Insight ### 254898###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

MSC01 - Feedback: Omni Channel for Customer Service and Simplified Admin Setup
Location: St. George #102
Microsoft

Favorite

Ankit Kant – Microsoft (R&D) Private Limited ### 432581###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

MSFT08 - Deliver Exceptional Customer Engagement With Dynamics 365 Customer Insights
Location: Sun BD - Green Theater
Microsoft

Favorite

Shefy Manayil Kareem – Microsoft Corporation ### 307035###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

NAAF01 - Introduction to Microsoft Flow

Location: Sun A
Automate

Favorite

Reza Dorrani – Catapult Systems ### 675779###Power Platform Presenter
9:45 AM - 10:45 AM

NAAP01 - Your Face, Your Fate - PowerApps, AI, Flow & On premise Data Gateway
Location: St. George #114
Act

Favorite

Phil Topness – Accenture Federal Services ### 876971###Power Platform Presenter
9:45 AM - 10:45 AM

NAMB03 - Analytics Executive Overview: BI and AI for Business People
Location: Sun BD - Purple Theater
Measure - Business Planning

Favorite

Geoff Ables, MCT – C5 Insight ### 254828###Power Platform Presenter
9:45 AM - 10:45 AM

UA06 - 10 User Adoption & Training Best Practices You Can Implement Today
Location: Osceola 5
User Adoption

Favorite

Heidi Neuhauser, MBA, MCP – Reenhanced ### 790591###D365UG/CRMUG Presenter @@@ Lee Sveinson – WEX Health ### 856153###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

UI01 - Life in the FastTrack: Upgrading From 2013 On-Prem to Dynamics 365

Location: Sarasota 3
Upgrades and Implementation

Favorite

Todd Mercer – MD Financial Management ### 790581###D365UG/CRMUG Presenter
11:00 AM - 12:00 PM

Partner Solutions Showcases
11:00 AM - 12:00 PM

PSS03 - Modern Mobile Worker in the 21st Century Presented by Resco
Location: Osceola 6
Partner Solutions Showcase

Favorite

Simona Luhova ### 574986###Session Organizer @@@ Ivan Stano – Resco.Net, Inc. ### 265455###D365UG/CRMUG Partner Showcase Speaker
11:00 AM - 12:00 PM

PSS04 - Creating Engaging Customer Experiences With Portals Presented by The Portal Connector
Location: Tampa 1
Partner Solutions Showcase

Favorite

Sarah Ireland ### 802028###Session Organizer @@@ Steve Webb – The Portal Connector ### 260990###D365UG/CRMUG Partner Showcase Speaker
11:00 AM - 12:00 PM

PSS06 - Enable Dynamics 365 Cloud Connectivity and Accelerate Your Move to the Cloud Presented by TIBCO Software
Location: Tampa 2 & 3
Partner Solutions Showcase

Favorite

Connie Dubuc ### 802029###Session Organizer @@@ Lou Antonucci – TIBCO Software ### 588478###D365UG/CRMUG Partner Showcase Speaker @@@ Ahmed Haider ### 834515###D365UG/CRMUG Partner Showcase Speaker
11:00 AM - 12:00 PM

PSS07 - Improve Your Data Quality and Eliminate Duplicates Presented by Data8
Location: Sarasota 3
Partner Solutions Showcase

Favorite

Anthony Allen, QVWQ6469 ### 806686###Session Organizer @@@ David Thompson-Jones ### 806687###Session Organizer @@@ Matt Beard, MCP – Data8 Ltd ### 498431###ISV Showcase Speaker
11:00 AM - 12:00 PM

PSS17 - Misconceptions of a Digital Contact Center and the Evolution of KPIs Presented by DXC Technology

Location: Naples 2 & 3
Partner Solutions Showcase

Favorite

Kelsey Olmeim ### 802027###Session Organizer @@@ Jonathan Kazemaini ### 844238###D365UG/CRMUG Partner Showcase Speaker
11:00 AM - 12:00 PM

PSS34 - Maximize your Microsoft Dynamics investment with RSM
Location: Osceola 4
Partner Solutions Showcase

Favorite

Sonia Burnette – RSMUS ### 255479###Session Organizer
11:00 AM - 12:00 PM

PSS35 - To Integrate or Not to Integrate? Presented by eOne Solutions
Location: Sun BD - Blue Theater
Partner Solutions Showcase

Favorite

Katie Soderberg – eOne Solutions ### 265469###Session Organizer @@@ Luke Steckler – eOne Solutions ### 588470###D365UG/CRMUG Partner Showcase Speaker @@@ Chris Dew – eOne Solutions ### 173079###D365UG/CRMUG Partner Showcase Speaker
11:00 AM - 12:00 PM

PSS36 - Territory Management and Locational Insight with Power BI+Dynamics 365+Azure Maps+EasyTerritory Presented by EasyTerritory
Location: Emerald 4
Partner Solutions Showcase

Favorite

Benton Belcher – Easy Territory, Inc. ### 351722###Session Organizer @@@ Benton Belcher – Easy Territory, Inc. ### 351722###D365UG/CRMUG Partner Showcase Speaker
11:00 AM - 12:00 PM

PSS43 - Hear How TDS Tamed Customized Services Pricing Presented by Cincom
Location: Sarasota 1 & 2
Partner Solutions Showcase

Favorite

Joy A. Malone – Cincom ### 250985###Session Organizer @@@ Rick Fraumann ### 837666###D365UG/CRMUG Partner Showcase Speaker
12:00 PM - 1:30 PM

Women in Technology Luncheon: The Power of Mentoring
12:00 PM - 1:30 PM

Women in Technology Luncheon: The Power of Mentoring
Location: Osceola A & B
General

Favorite

Linda Rose, CPA (inactive) – RoseBiz, Inc. ### 173138###Moderator @@@ Crystal E. Ahrens, MCSE – Kodak Alaris ### 666264###Panelist @@@ Leila Etaati, MVP – RADACAD ### 488271###Panelist @@@ Jayna Mistry – City of Houston ### 863323###Panelist @@@ Gina Pabalan, MBA, CPA (inactive) – Blue Kite ### 790597###Presenter
12:00 PM - 2:00 PM

Expo Community Theater Sessions
12:15 PM - 12:30 PM

Applying Corporate Styling to Your Low-code Business Apps Presented by Skuid
Location: Expo Hall - Theater #3
Community Theater

Favorite

Melissa Pipkin, BZHZIKKQ ### 836464###Session Organizer @@@ Carl Sheffield ### 847780###Community Theater Speaker
12:35 PM - 12:50 PM

Automated Testing in Dynamics 365 Presented by XPLUS
Location: Expo Hall - Theater #2
Community Theater

Favorite

Jacob Davis ### 708870###Session Organizer @@@ Bartosz Szpiech ### 708938###D365UG/AXUG Partner Showcase Speaker
12:55 PM - 1:10 PM

Community Theater Session Presented by e-Con Solutions - Demo Lab
Location: Expo Hall - Theater #4
Community Theater

Favorite

Carolien Pinkster ### 627432###Session Organizer @@@ Perry Prescott ### 629262###BCUG/NAVUG Partner Showcase Speaker
12:00 PM - 2:00 PM

Lunch & Expo Hall Open
12:00 PM - 2:00 PM

Lunch & Expo Hall Open
Location: Florida Expo/Meal Hall - Level 1

Favorite
12:45 PM - 1:45 PM

Breakout Sessions
12:45 PM - 1:45 PM

ADM02 - Controlling the Controls

Location: Tampa 1
Administration

Favorite

Aaron Back, MCSE – ACE Microtechnology | CRMUG | PBIUG ### 254811###D365UG/CRMUG Presenter
12:45 PM - 1:45 PM

ADM14 - Building a Model-Driven App in Dynamics 365 Using PowerApps & Out-of-the-box Functionality

Location: Tampa 2 & 3
Administration

Favorite

Heidi Neuhauser, MBA, MCP – Reenhanced ### 790591###D365UG/CRMUG Presenter
12:45 PM - 1:45 PM

ADM26 - So you Know Dynamics 365?
Location: Osceola 4
Administration

Favorite

Gustaf Westerlund, MVP, MCT – CRM-Konsulterna ### 212257###D365UG/CRMUG Presenter @@@ Gus Gonzalez, 8x MVP, All-Star – Elev8 Solutions ### 255595###D365UG/CRMUG Presenter
12:45 PM - 1:45 PM

AIA10 - Unleash Dynamics 365 CE Value in your organization - through AI & Analytics
Location: Osceola 6
AI & Analytics

Favorite

Scott Sewell, MVPX – Microsoft ### 790629###D365UG/CRMUG Presenter
12:45 PM - 1:45 PM

CS02 - Reimagining the Customer Service With Virtual Assistants
Location: Osceola 5
AI & Analytics

Favorite

Dhinakaran Gajavarathan – KPMG ### 790527###D365UG/CRMUG Presenter
12:45 PM - 1:45 PM

DEV01 - Developer Deep Dive: Increase Code Quality Using XrmUnitTest For CRM\CDS Plugins

Location: Sarasota 1 & 2
Development

Favorite

Daryl LaBar, MVP – Gap Integrity ### 390525###D365UG/CRMUG Presenter
12:45 PM - 1:00 PM

LL02 - Lightning Lab: Create a Custom Flow Connector in 15 Minutes
Location: D365UG/CRMUG Medic Hub

Favorite

Michael Ochs, MVP – Exalents ### 790594###D365UG/CRMUG Presenter
12:45 PM - 1:45 PM

MSC02 - Feedback: PowerApps Portals
Location: St. George #102
Microsoft

Favorite

Alana Robinson ### 861322###D365UG/CRMUG Presenter
12:45 PM - 1:45 PM

NAAF02 - 20 Best Practice Flow Design Tips
Location: Palm Beach
Automate

Favorite

Jerry Weinstock, Business Application MVP – Campus Management ### 254880###Power Platform Presenter
12:45 PM - 1:45 PM

NAAP02 - Introduction to PowerApps (Canvas Apps) & the AI Builder
Location: Sun BD - Purple Theater
Act

Favorite

Sharon Sumner – Business Cloud Integration ltd ### 666336###Power Platform Presenter
12:45 PM - 1:45 PM

NAMB02 - Deploying and Governing Power BI in your Organization

Location: Sun A
Measure - Business Planning

Favorite

Luc Labelle, MVP, MCT – Kabesa ### 594766###Power Platform Presenter
12:45 PM - 1:45 PM

SA11 - Ask the Experts: All Things Azure!
Location: Osceola 3
System Administration and Infrastructure

Favorite

Scott Morley, MCP – OneNeck IT Solutions ### 251912###D365UG/AXUG Moderator @@@ Nathan Clouse, MCP – MCA Connect, LLC ### 252019###D365UG/AXUG Panelist @@@ Dag Calafell, III, PMP – MCA Connect ### 790504###D365UG/AXUG Panelist @@@ Rick Schoenecker – PowerObjects ### 516172###D365UG/AXUG Panelist
12:45 PM - 1:45 PM

UI03 - CRM Adoption and Training Readiness

Location: Sarasota 3
Upgrades and Implementation

Favorite

Ruston Eads – Alithya ### 795784###D365UG/CRMUG Presenter
2:00 PM - 3:00 PM

Breakout Sessions
2:00 PM - 3:00 PM

38 - What To Do When Your Flows Don't Flow
Location: Osceola 4
Administration

Favorite

Ed Gonzales – C5 Insight ### 263254###D365UG/CRMUG Presenter
2:00 PM - 3:00 PM

46 - PowerApp Mini-Workshop
Location: Osceola 5
Power Platform

Favorite

Sarah Jelinek, MVP, MCT – Arctic IT ### 254910###D365UG/CRMUG Presenter @@@ Blake Miller, MCSE – Arctic IT ### 850583###D365UG/CRMUG Presenter
2:00 PM - 3:00 PM

ADM03 - Managed vs. Unmanaged Solutions

Location: Tampa 1
Administration

Favorite

Jerry Weinstock, Business Application MVP – Campus Management ### 254880###D365UG/CRMUG Presenter @@@ Gus Gonzalez, 8x MVP, All-Star – Elev8 Solutions ### 255595###D365UG/CRMUG Presenter
2:00 PM - 3:00 PM

ADM06 - Dynamics Portal Security for Beginners
Location: Expo Hall - Theater #3
Administration

Favorite

Jonathan Hoffman – Blue Horseshoe Solutions ### 790547###D365UG/CRMUG Presenter
2:00 PM - 3:00 PM

ADM15 - Improve your D365 and CDS data quality with a PowerApp and Flow

Location: Tampa 2 & 3
Administration

Favorite

Joel Lindstrom, MVP – Hitachi Solutions ### 571713###D365UG/CRMUG Presenter
2:00 PM - 3:00 PM

ADM25 - Top XRMToolBox Utilities
Location: Emerald 2
Administration

Favorite

Melissa M. Erickson – Stoneridge Software ### 875173###D365UG/CRMUG Presenter @@@ Adam Hallbeck – Stoneridge Software ### 601229###D365UG/CRMUG Presenter
2:00 PM - 3:00 PM

CS08 - Customer Service - Omni Channel
Location: Osceola 6
Customer Service

Favorite

Ruston Eads – Alithya ### 795784###D365UG/CRMUG Presenter
2:00 PM - 3:00 PM

DEV05 - Dynamics 365 Portal Extensibility Model - Build Custom Server Code!

Location: Sarasota 1 & 2
Development

Favorite

Colin Vermander, MVP – KPMG Canada ### 417620###D365UG/CRMUG Presenter
2:00 PM - 2:15 PM

LL03 - Lightning Lab: Use Flow to Move Your D365 Attachment to SharePoint in 15 Minutes
Location: D365UG/CRMUG Medic Hub

Favorite

Sheila Shahpari – Paritta Group ### 263143###D365UG/CRMUG Presenter
2:00 PM - 3:00 PM

MKTS05 - Setting and Reporting Sales Goals With Dynamics 365
Location: St. George #114
Marketing & Sales

Favorite

Ian Richardson, BA CPA CGA – Prophet Business Group ### 790615###D365UG/CRMUG Presenter @@@ Dgndy Bright, MCSA M.Sc B.Eng. – Prophet Business Group ### 821347###D365UG/CRMUG Presenter
2:00 PM - 3:00 PM

MSC03 - Feedback: Power BI Content Creation Experience Design Exploration
Location: St. George #102
Microsoft

Favorite

Carly Landers ### 861318###D365UG/CRMUG Presenter
2:00 PM - 3:00 PM

MSFT10 - Connected Field Service and the Internet of Things
Location: Expo Hall - Theater #4
Microsoft

Favorite

Dan Gittler – Microsoft ### 601884###D365UG/CRMUG Presenter @@@ Renato Leite, MCT – Microsoft ### 821361###D365UG/CRMUG Presenter @@@ Sam Surana, MCT – Microsoft ### 867487###Presenter
2:00 PM - 3:00 PM

NAAF03 - Express Yourself: Intro to Expressions in Microsoft Flow

Location: Sun BD - Red Theater
Automate

Favorite

Fausto Capellan, Jr., MVP – VeCa Enterprises, LLC ### 608184###Power Platform Presenter
2:00 PM - 3:00 PM

NAAP03 - Lessons I learned from building 100s of PowerApps apps
Location: Sun BD - Purple Theater
Act

Favorite

Shane Young, MVP – PowerApps911 ### 595299###Power Platform Presenter
2:00 PM - 3:00 PM

NAMB01 - How to Master BI Requirement Gathering using the KPI Blueprint!

Location: Sun A
Measure - Business Planning

Favorite

Mico Yuk – BI Brainz ### 560211###Power Platform Presenter
2:00 PM - 3:00 PM

UI08 - Upgrade Checklist

Location: Sarasota 3
Upgrades and Implementation

Favorite

Tad Thompson – PowerObjects ### 552905###D365UG/CRMUG Presenter
3:15 PM - 4:15 PM

Partner Solutions Showcases
3:15 PM - 4:15 PM

PSS46 - Paper, No. Fun, Yes! – Going Digital with AP Invoice Automation Presented by Dooap

Location: Naples 1
Partner Solutions Showcase

Favorite

Mikko Hytonen – Dooap Inc. ### 828639###D365UG/AXUG Partner Showcase Speaker @@@ Anna Tujunen – Dooap ### 265165###D365UG/AXUG Partner Showcase Speaker @@@ Sari Aapola – Dooap Inc. ### 255600###Session Organizer
3:15 PM - 4:15 PM

PSS47 - Transform Accounts Payable with Automation & Electronic Payments in GP Presented by Mekorma
Location: Miami 1 & 2
Partner Solutions Showcase

Favorite

Angel Blum ### 255537###Session Organizer @@@ Sam Mikhail – ACOM Solutions ### 620128###GPUG Partner Showcase Speaker @@@ Karen Wainwright ### 857465###GPUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS48 - To Integrate or Not to Integrate? Presented by eOne Solutions
Location: Sun C
Partner Solutions Showcase

Favorite

Katie Soderberg – eOne Solutions ### 265469###Session Organizer @@@ Chris Hanson – eOne Solutions ### 165405###BCUG/NAVUG Partner Showcase Speaker @@@ Alicia Bement – eOne Solutions ### 278900###BCUG/NAVUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS49 - ClickDimensions – Using Intelligent Dashboards to Enhance Your Data Strategy
Location: Osceola 6
Partner Solutions Showcase

Favorite

Erin Hannaford – ClickDimensions ### 483879###Session Organizer @@@ Tammy Hammond ### 647990###D365UG/CRMUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS50 - Optimize Your Maintenance Management Strategy in Microsoft Dynamics AX/D365 by Dynaway
Location: Osceola 1
Partner Solutions Showcase

Favorite

Egle Segzdaite ### 483882###Session Organizer @@@ Thomas Krogh – Dynaway ### 224866###D365UG/AXUG Partner Showcase Speaker @@@ Jesse Zdonek ### 407966###D365UG/AXUG Partner Showcase Speaker @@@ John Webb ### 823734###D365UG/AXUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS51 - Forecasting with AI Case Study for the Accounting and Finance Department Presented by CALUMO
Location: Sun BD - Blue Theater
Partner Solutions Showcase

Favorite

Warwick Leitch – CALUMO, Inc. ### 487460###Session Organizer @@@ Warwick Leitch – CALUMO, Inc. ### 487460###GPUG Partner Showcase Speaker @@@ Richard Pedigo – CALUMO, inc. ### 829273###GPUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS52 - Set Up Security in Few Hours with Easy Security Presented by Mergetool.com
Location: Sanibel 1
Partner Solutions Showcase

Favorite

Susanne Priess – Mergetool.com ### 413507###Session Organizer @@@ Per Mogensen – Mergetool.com ### 213276###BCUG/NAVUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS53 - Maps for CRM: Locational Search, Route & Appointment-Planning, Map-Analytics & Territory-Management -Presented by Inogic
Location: Sarasota 3
Partner Solutions Showcase

Favorite

Sam Kumar, MVP – INOGIC TECH (INDIA) PVT. LTD. ### 408456###Session Organizer @@@ Roohi Shaikh – Inogic ### 421046###D365UG/CRMUG Partner Showcase Speaker @@@ Parth Bhaidani ### 822070###D365UG/CRMUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS54 - 20 Tips to a Successful Manufacturing or Life Sciences Solution Presented by Merit Solutions
Location: Osceola 3
Partner Solutions Showcase

Favorite

Josh Richards ### 351737###Session Organizer @@@ Bill Burke – Merit Solutions ### 431775###D365UG/AXUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS55 - Ship, Bill It, Get Paid - FASTER! Presented by Blue Moon
Location: Emerald 6
Partner Solutions Showcase

Favorite

Janice Phelps – Blue Moon Industries ### 173076###Power Platform Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS57 - Manual No More: Going Digital With Automation and Touchless Invoice Processing Presented by MetaViewer by Metafile
Location: Osceola B
Partner Solutions Showcase

Favorite

Lori Johnson – MetaViewer from Metafile ### 221668###Session Organizer @@@ Doug Bertram – Metafile Information Systems ### 265479###D365UG/AXUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS58 - Improve Your Quoting Speed and Accuracy with Experlogix CPQ Presented by Experlogix
Location: Sarasota 1 & 2
Partner Solutions Showcase

Favorite

Scott Rich – Experlogix ### 228177###Session Organizer @@@ Jeff Holway – Experlogix ### 424667###D365UG/CRMUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS59 - AI Meets GP/AX – Next Generation Technologies that Streamline Paper Processes
Location: Emerald 2
Partner Solutions Showcase

Favorite

Jared Mostoller – DocStar ### 231847###Session Organizer @@@ Dan Thomson – DocStar ### 828759###GPUG Partner Showcase Speaker @@@ Jim Greco ### 879197###GPUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS60 - Become an AP Superhero! Go Paperless and Touchless Today Presented by Altec
Location: Miami 3
Partner Solutions Showcase

Favorite

Allison Alonzo-Melanio – Altec ### 177882###Session Organizer @@@ Peri Lynn Silkwood – Altec ### 232341###ISV Showcase Speaker @@@ Jessica Quintanilla ### 432462###ISV Showcase Speaker
3:15 PM - 4:15 PM

PSS61 - Go Touchless in AP – Reduce Invoice Processing Time by 73% Presented by Altec
Location: Sun BD - Purple Theater
Partner Solutions Showcase

Favorite

Allison Alonzo-Melanio – Altec ### 177882###Session Organizer @@@ Patrick Nguyen – Altec ### 265290###ISV Showcase Speaker @@@ Mark Uranza ### 533578###ISV Showcase Speaker
3:15 PM - 4:15 PM

PSS62 - Replace MR without Starting Over! PROSPERO Reporting and Budgeting
Location: Sun 3 & 4
Partner Solutions Showcase

Favorite

Nick Sercer – MSX Group ### 212524###Session Organizer @@@ Nick Sercer – MSX Group ### 212524###GPUG Partner Showcase Speaker @@@ Derek Krebs – MSX Group ### 218323###GPUG Partner Showcase Speaker @@@ Noah Moseley – MSX Group ### 254829###GPUG Partner Showcase Speaker @@@ Rob Diaz – MSX Group ### 283676###GPUG Partner Showcase Speaker @@@ Bill Thomas – MSX Group LLC ### 824086###GPUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS63 - Beyond Simple Integration: What Every Successful B2B eCommerce Company Must Have Presented by k-eCommerce
Location: Palm Beach
Partner Solutions Showcase

Favorite

Jessica Person ### 574224###Session Organizer @@@ Rob Cook – k-eCommerce ### 292006###D365UG/AXUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS64 - Bring your Tax Compliance Into the Future-Presented by Thomson Reuters
Location: St. George #112
Partner Solutions Showcase

Favorite

Lindsy Jeanis, YUFX6588 ### 847706###Session Organizer @@@ Jenny Galan ### 850322###Power Platform Partner Showcase Speaker @@@ Ryan Alldredge ### 875153###Power Platform Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS65 - Warehousing Made Simple! Presented by Tasklet Factory
Location: St. George #114
Partner Solutions Showcase

Favorite

Lars Bjelke Fisk ### 802179###Session Organizer @@@ Peter List – Tasklet Factory ### 628977###D365UG/AXUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS66 - Financial Performance Management Presented by LucaNet
Location: Sun BD - Red Theater
Partner Solutions Showcase

Favorite

Robert Lawson, JUSNNRKM ### 874917###Session Organizer @@@ Robert Lawson – LucaNet (North America) LLC ### 879334###BCUG/NAVUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS67 - EDI Managed Services for Dynamics 365 Business Central Presented by Data Masons
Location: Sanibel 2 & 3
Partner Solutions Showcase

Favorite

Rachel Cook, ARHK5335 ### 706818###Session Organizer @@@ Brian Lynch – Data Masons ### 265278###BCUG/NAVUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS68 - Clearing the Cloud Confusion: Advantages, Pitfalls, Real-World Lessons and Must-Ask Questions Presented by Western Computer
Location: Sun 5 & 6
Partner Solutions Showcase

Favorite

Laura Loscalzo ### 802168###Session Organizer @@@ Greg Williams – Western Computer ### 264689###D365UG/AXUG Partner Showcase Speaker @@@ Tammy Radecke ### 828425###BCUG/NAVUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS69 - Getting Control – Food and Beverage and More…in Business Central Presented by Liberty Grove Software Inc.
Location: Tallahassee 3
Partner Solutions Showcase

Favorite

Jan Patterson ### 806669###Session Organizer @@@ Andrew Good, MCT, DCP – Liberty Grove Software Inc. ### 213265###BCUG/NAVUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS70 - How Marucci Sports Hit its WMS/MES Deployment Out of the Park Presented by Generix Group

Location: Tallahassee 1 & 2
Partner Solutions Showcase

Favorite

Adriana Di Vito – Generix Group ### 619907###Session Organizer @@@ Kristen Fishel – Sports Equipment ### 682459###BCUG/NAVUG Partner Showcase Speaker @@@ Laurence Paradis – Generix Group ### 873975###Presenter
3:15 PM - 4:15 PM

PSS71 - Scaling Your Business to Handle New Sales Tax Requirements Presented by Avalara
Location: St. George #104
Partner Solutions Showcase

Favorite

Deb Kowlaski, SEER1729 ### 811708###Session Organizer @@@ Aaron Hill – Avalara ### 869797###BCUG/NAVUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS72 - Advanced Budgeting and Financial Reporting in Cloud with Power BI Integration Presented by Solver
Location: St. George #106
Partner Solutions Showcase

Favorite

Maritza Arroyo, EMIC2707 ### 828700###Session Organizer @@@ Nils Rasmussen – Solver ### 221347###BCUG/NAVUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS73 - Flexible and Simple Payment Integrations-Presented by Solupay by ChargeLogic
Location: Emerald 8
Partner Solutions Showcase

Favorite

Mary K. Donnelly, UEIX8123 ### 846170###Session Organizer @@@ Brandi Keen ### 880502###Session Organizer @@@ Brendan Hickey ### 880505###Presenter
3:15 PM - 4:15 PM

PSS74 - The Building Blocks of Effective Item Tracking Presented by Panatrack
Location: Sun 1 & 2
Partner Solutions Showcase

Favorite

Alex Rode – Panatrack ### 574228###Session Organizer @@@ Pamela Burnham – Panatrack ### 252268###GPUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS75 - You Are Now Free to Move About Dynamics Presented by insightsoftware
Location: Emerald 4
Partner Solutions Showcase

Favorite

Sarah Gollings ### 696933###Session Organizer @@@ Anthony Bonaduce ### 828849###GPUG Partner Showcase Speaker @@@ Michael Hoffman ### 828851###GPUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS76 - The RIGHT Path to the Cloud for Dynamics GP Presented by PowerGP Online
Location: Captiva
Partner Solutions Showcase

Favorite

Mike McPhilomy, GOZN5035 ### 807216###Session Organizer @@@ Pam Misialek – Njevity, the GP Experts and Creators of PowerGP Online ### 164170###GPUG Partner Showcase Speaker @@@ Chris Dobkins – Njevity, the GP Experts and Creators of PowerGP Online ### 173088###GPUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS77 - Advanced Budgeting & Financial Reporting in Cloud with Power BI Integration Presented by Solver
Location: Daytona
Partner Solutions Showcase

Favorite

Maritza Arroyo, EMIC2707 ### 828700###Session Organizer @@@ Stephanie Gamber – Solver ### 874142###GPUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS78 - Yes, You Can Have Engineering Embedded in Dynamics Presented by Bluestar

Location: Naples 2 & 3
Partner Solutions Showcase

Favorite

Dan Fite – PDM technology ### 790524###D365UG/AXUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS79 - OMG!…WTF? Oh My Gosh…Where’s the File? Presented by Datahaven for Dynamics

Location: Gainesville
Partner Solutions Showcase

Favorite

Brad Bimson – Torrential Data Solutions ### 608115###Session Organizer @@@ Brad Bimson – Torrential Data Solutions ### 608115###D365UG/AXUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS80 - Partner Solution Showcase Presented by deFacto Global
Location: Orange Blossom
Partner Solutions Showcase

Favorite

Sarah Smith ### 802034###Session Organizer @@@ Bob Bedard, Bob Bedard – deFacto Global, Inc ### 221669###D365UG/AXUG Partner Showcase Speaker @@@ Anthony D'Anna – deFacto Global ### 225408###D365UG/AXUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS81 - Improve Customer Experience and Internal Efficiency With the Business Event Framework Presented by Hitachi Solutions
Location: Osceola 2
Partner Solutions Showcase

Favorite

Hannah Story – Hitachi Solutions ### 574226###Session Organizer @@@ Craig Berg ### 595229###D365UG/AXUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS82 - Understand Your Buyer Persona Presented by Act-On Software
Location: Sun BD - Green Theater
Partner Solutions Showcase

Favorite

Kristin Foster ### 828589###Session Organizer @@@ Adam Adam Mertz – Act-On Software ### 602106###D365UG/CRMUG Partner Showcase Speaker @@@ Chad R. Collett – Ledgeview Partners ### 571657###D365UG/CRMUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS83 - A New Kind of Microsoft Partner! Presented by Centric Consulting
Location: Osceola 4
Partner Solutions Showcase

Favorite

Sarah Weber, PMP – Centric Consulting ### 801996###Session Organizer @@@ Andrew D. Park – Centric Consulting ### 790601###D365UG/CRMUG Partner Showcase Speaker @@@ JEFF KANEL – Centric Consulting ### 790553###D365UG/CRMUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS84 - PowerApps and Power Platform: Top 5 Governance Controls Needed in the Enterprise Presented by PowerObjects, an HCL Company
Location: Osceola 5
Partner Solutions Showcase

Favorite

Lauren Bechard ### 802171###Session Organizer @@@ Meagan McAlexander ### 418684###Session Organizer @@@ Alex Fagundes – PowerObjects, An HCL Company ### 255597###D365UG/CRMUG Partner Showcase Speaker @@@ Venkat Rao ### 593802###D365UG/CRMUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS85 - Microsoft Power Apps for CRM Investment Maximization | Tips, Techniques, IP Presented by Avanade

Location: Tampa 1
Partner Solutions Showcase

Favorite

Margaret Tolleshaug ### 811574###Session Organizer @@@ Chuck Ingram ### 877017###D365UG/CRMUG Partner Showcase Speaker @@@ Steve Ebrahimi ### 877018###Power Platform Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS86 - Control Your Data Before it Controls You! Presented by InsideView
Location: Tampa 2 & 3
Partner Solutions Showcase

Favorite

Jyo durgadoss, IDRB9942 ### 811660###Session Organizer @@@ Michelle Horn – InsideView ### 629215###D365UG/CRMUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS87 - Touchless AP Automation for Dynamics: Microsoft’s Preferred Solution on AppSource Presented by Medius Group

Location: Destin
Partner Solutions Showcase

Favorite

Meredith Grace ### 601566###Session Organizer @@@ Daniel Saraste ### 695062###D365UG/AXUG Partner Showcase Speaker
3:15 PM - 4:15 PM

PSS88 - Automated testing in Dynamics 365: Advanced cross-platform D365 testing-Presented by XPlus
Location: St. George #108
Partner Solutions Showcase

Favorite

Jacob Davis ### 708870###Session Organizer @@@ Bartosz Szpiech – XPLUS S.A ### 708938###D365UG/AXUG Partner Showcase Speaker
4:30 PM - 5:30 PM

Breakout Sessions
4:30 PM - 5:30 PM

ADM05 - Setting up security Like an MVP
Location: Osceola 4
Administration

Favorite

Gus Gonzalez, 8x MVP, All-Star – Elev8 Solutions ### 255595###D365UG/CRMUG Presenter
4:30 PM - 5:30 PM

AIA11 - Making AI Available to App Makers
Location: Osceola 6
AI & Analytics

Favorite

Julie Yack, MVP – Colorado Technology Consultants, Inc ### 254854###D365UG/CRMUG Presenter @@@ Christopher Cognetta, MVP – Campus Management ### 254833###D365UG/CRMUG Presenter
4:30 PM - 5:30 PM

CS04 - Case Study: Year 2 of Using CRM and PSA
Location: Osceola 5
Customer Service

Favorite

Andrew L. Ho – Global Strategy Group ### 571690###D365UG/CRMUG Presenter
4:30 PM - 5:30 PM

DEV03 - Developing XrmToolBox Tools

Location: Sarasota 1 & 2
Development

Favorite

James Novak, MVP, MCTS – Futurez Consulting ### 790592###D365UG/CRMUG Presenter @@@ Jonas Rapp, MVP – CRM-Konsulterna ### 627401###D365UG/CRMUG Presenter @@@ Daryl LaBar, MVP – Gap Integrity ### 390525###D365UG/CRMUG Presenter
4:30 PM - 4:45 PM

LL04 - Lightning Lab: Build a PowerApps Component in 15 Minutes
Location: D365UG/CRMUG Medic Hub

Favorite

Andrew BUTENKO, MVP, MCC – Hitachi Solutions America ### 414376###D365UG/CRMUG Presenter
4:30 PM - 5:30 PM

LPD02 - How to Prepare Your CRM Users for Change

Location: Tampa 2 & 3
Leadership & Professional Development

Favorite

Monica Stehr – Ascensus ### 790637###D365UG/CRMUG Presenter @@@ Mary Anne J. Kristan, MCSA – Tennessee Valley Authority ### 418936###D365UG/CRMUG Panelist @@@ Tyler Sand ### 869686###D365UG/CRMUG Presenter @@@ Glen Wolinsky – Miller & Martin PLLC ### 255646###D365UG/CRMUG Panelist @@@ Jimmy Goddard ### 876455###D365UG/CRMUG Panelist
4:30 PM - 5:30 PM

MSC04 - Feedback: Power BI Content Consumption Experience Design Exploration
Location: St. George #102
Microsoft

Favorite

Guoping Ma ### 861319###D365UG/CRMUG Presenter
4:30 PM - 5:30 PM

MSFT07 - Product Insights: Gain Real-time Insight Into how Your Customers use Your Products
Location: St. George #112
Microsoft

Favorite

Judd Salisbury ### 861874###D365UG/CRMUG Presenter
4:30 PM - 5:30 PM

PP06 - Power Platform Pub Quiz

Location: Tampa 1
Power Platform

Favorite

Mark Smith, MVP, MCT – Cloverbase ### 575367###D365UG/CRMUG Presenter @@@ Steve Mordue, MVP – Forceworks ### 597565###D365UG/CRMUG Presenter
4:30 PM - 5:30 PM

PP12 - Power BI - Tips for Querying, Data Modeling, Authoring, and Performance

Location: Sarasota 3
Upgrades and Implementation

Favorite

Tad Thompson – PowerObjects ### 552905###D365UG/CRMUG Presenter
4:30 PM - 5:30 PM

UA04 - I’m Lost! – Navigating the Unified Interface
Location: Osceola B
User Adoption

Favorite

Andrew Rymes – Core BTS ### 790624###D365UG/CRMUG Presenter
5:30 PM - 7:30 PM

Expo Community Theater Sessions
5:35 PM - 5:50 PM

60 Second Solution Showdown
Location: Expo Hall - Theater #3
Community Theater

Favorite
5:35 PM - 5:50 PM

Leveraging Honeywell Voice Solutions In Your Warehouse Operations
Location: Expo Hall - Theater #2
Community Theater

Favorite

Matthew Groom ### 870021###Session Organizer @@@ Rick Carr ### 874834###Community Theater Speaker
5:55 PM - 6:10 PM

Boost Your Online Revenue With Dynamics 365 Fraud Protection
Location: Expo Hall - Theater #2
Microsoft

Favorite

Kapil Tandon – Microsoft ### 864499###D365UG/AXUG Presenter @@@ Anand Oka, Senior Member, IEEE – Microsoft ### 864501###D365UG/AXUG Presenter
5:55 PM - 6:10 PM

Experimentation for Personalized Engagement
Location: Expo Hall - Theater #3
Microsoft

Favorite

Mauro Marinilli – Microsoft ### 510381###Presenter @@@ Shravan Suri ### 861325###Presenter
5:55 PM - 6:10 PM

What you aren’t told about marketing automation..….but need to know !
Location: Expo Hall - Theater #1
Community Theater

Favorite

Sarah Weber, PMP – Centric Consulting ### 801996###Session Organizer @@@ Michael McNeal ### 858371###Community Theater Speaker
6:15 PM - 6:30 PM

Dynamics 365 for Finance and Operations Developer Experience Updates
Location: Expo Hall - Theater #1
Microsoft

Favorite

Joris de Gruyter – Microsoft ### 212237###Presenter
6:35 PM - 6:50 PM

Community Theater: ABC - Always Be Calculating (Measures)
Location: Expo Hall - Theater #1
Community Theater

Favorite

Tommy Puglia, MVP, MCSA – CompTIA ### 790612###Community Theater Speaker
6:35 PM - 6:50 PM

How to Create a Full e-Learning Portal Inside D365 in Minutes!
Location: Expo Hall - Theater #4
Community Theater

Favorite

Rasmus Abrahamsen ### 693787###Session Organizer @@@ Peter Højlund Løvskov – ClickLearn ### 703526###Community Theater Speaker
6:55 PM - 7:10 PM

Community Theater: Become an All Star/MVP
Location: Expo Hall - Theater #3
Community Theater

Favorite

Rose Spitzer – Dynamic Communities ### 322918###Community Theater Speaker @@@ Leila Etaati, MVP – RADACAD ### 488271###Community Theater Speaker @@@ Reza Rad, Microsoft Regional Director, MVP – RADACAD ### 467076###Community Theater Speaker @@@ Reza Dorrani – Catapult Systems ### 675779###Community Theater Speaker
7:15 PM - 7:30 PM

Dynamics 365 for Finance and Operations Analytical Workspaces
Location: Expo Hall - Theater #4
Microsoft

Favorite

Milinda Vitharana – Microsoft ### 262913###Presenter
5:30 PM - 7:30 PM

Expo Hall Reception
5:30 PM - 7:30 PM

Expo Hall Reception
Location: Florida Exhibition Hall - Level 1

Favorite
6:15 PM - 6:30 PM

Charity: Mind Shift
6:15 PM - 6:30 PM

Charity: Mind Shift
Location: Expo Hall - Theater #3

Favorite
6:35 PM - 6:50 PM

Charity: Camaraderie Foundation
6:35 PM - 6:50 PM

Charity: Camaraderie Foundation
Location: Expo Hall - Theater #2

Favorite
6:55 PM - 7:10 PM

Charity: Think Big for Kids
6:55 PM - 7:10 PM

Charity: Think Big for Kids
Location: Expo Hall - Theater #4

Favorite
Thursday, October 17, 2019
7:00 AM - 5:30 PM

Registration & Check-in Desk Open
7:00 AM - 5:30 PM

Registration & Check-in Desk Open
Location: Florida Hall Rotunda

Favorite
7:00 AM - 8:00 AM

Breakfast
7:00 AM - 8:00 AM

Breakfast
Location: Florida Expo/Meal Hall - CC Lower Level

Favorite
7:00 AM - 1:30 PM

Expo Hall Hours
7:00 AM - 1:30 PM

Expo Hall Hours
Location: Florida Exhibition Hall - Level 1

Favorite
8:00 AM - 9:00 AM

Breakout Sessions
8:00 AM - 9:00 AM

ADM17 - There’s More Than one way up the North Mountain

Location: Tampa 2 & 3
Administration

Favorite

Kylie Kiser, MVP, CSM, CSPO, MCSA – Ascensus ### 254866###D365UG/CRMUG Presenter @@@ Mallory Lawhorne – Exalents ### 571710###D365UG/CRMUG Presenter @@@ Malcolm McAuley – Dynamic Communities ### 795947###D365UG/CRMUG Presenter @@@ Todd Mercer – MD Financial Management ### 790581###D365UG/CRMUG Presenter
8:00 AM - 9:00 AM

ADM25 - Build a Dynamics 365 Portal in 60 Minutes
Location: Osceola 6
Administration

Favorite

Colin Vermander, MVP – KPMG Canada ### 417620###D365UG/CRMUG Presenter
8:00 AM - 9:00 AM

AIA01 - DAX 101 for Dynamics 365

Location: Tampa 1
AI & Analytics

Favorite

Tad Thompson – PowerObjects ### 552905###D365UG/CRMUG Presenter
8:00 AM - 9:00 AM

AIA02 - Boost Your Customer Experience Through Embedded AI
Location: Osceola 4
AI & Analytics

Favorite

JEFF KANEL – Centric Consulting ### 790553###D365UG/CRMUG Presenter
8:00 AM - 9:00 AM

CS03 - Modernizing your Customer Service experience with the Power Platform & AI

Location: Sarasota 1 & 2
Customer Service

Favorite

Shawn Tabor, MVP – Hitachi Solutions America ### 571754###D365UG/CRMUG Presenter
8:00 AM - 9:00 AM

CS05 - Using Microsoft Flow to Build out Service Case Management
Location: Osceola 5
Customer Service

Favorite

Jerry Weinstock, Business Application MVP – Campus Management ### 254880###D365UG/CRMUG Presenter
8:00 AM - 8:15 AM

LL05 - Lightning Lab: Build a Custom Security Role in 15 Minutes
Location: D365UG/CRMUG Medic Hub
Administration

Favorite

Glen Wolinsky – Miller & Martin PLLC ### 255646###D365UG/CRMUG Presenter
8:00 AM - 9:00 AM

LPD07 - Planning for D365 CE/CRM Success
Location: Expo Hall - Theater #2
Leadership & Professional Development

Favorite

Rick McCutcheon, Dynamics 365 CE MVP – Full Contact Selling ### 254874###D365UG/CRMUG Presenter
8:00 AM - 9:00 AM

MKTS11 - Customizing CRM for the Difficult Salesperson
Location: Naples 2 & 3
Marketing & Sales

Favorite

Ashley Steiner – Ledgeview Partners ### 790638###D365UG/CRMUG Presenter
8:00 AM - 9:00 AM

MSFT01 - Modernize Your Dynamics 365 Business Applications Using Mixed Reality
Location: St. George #112
Microsoft

Favorite

Anna Waight – Microsoft ### 483557###D365UG/CRMUG Presenter @@@ Sanjay Jethva ### 877265###D365UG/CRMUG Presenter
8:00 AM - 9:00 AM

MSFT09 - Omnichannel for Customer Service Deep Dive
Location: St. George #114
Microsoft

Favorite

Jonathon Nelson – Microsoft Corporation ### 861875###D365UG/CRMUG Presenter
8:00 AM - 9:00 AM

NAAF05 - Flow Approvals: From Fundamentals to Advanced
Location: Sun BD - Purple Theater
Automate

Favorite

Ed Gonzales – C5 Insight ### 263254###Power Platform Presenter @@@ Paige Cassada – C5 Insight ### 254898###Power Platform Presenter
8:00 AM - 9:00 AM

PP01 - Implement Enterprise Integrations With Dynamics 365 Using Azure Logic Apps
Location: Expo Hall - Theater #4
Power Platform

Favorite

Kunal Tripathy, MVP – KPMG ### 571756###D365UG/CRMUG Presenter
8:00 AM - 9:00 AM

UA01 - Hakuna Matata, Means Worry-Free Training
Location: Osceola 3
User Adoption

Favorite

Aaron Howell, III – American University ### 574456###D365UG/CRMUG Presenter @@@ Christie Cripe – Procentrix, Inc. ### 574455###D365UG/CRMUG Presenter
8:00 AM - 9:00 AM

UI05 - Replacing Dialogs With Embedded Canvas Apps
Location: St. George #106
Upgrades and Implementation

Favorite

Nick Doelman, MVP – ReadyBMS Ltd. ### 254903###D365UG/CRMUG Presenter
8:00 AM - 9:00 AM

UI09 - Panel: Upgrade to Online, but X is Holding me Back! HELP!

Location: Sarasota 3
Upgrades and Implementation

Favorite

Gustaf Westerlund, MVP, MCT – CRM-Konsulterna ### 212257###D365UG/CRMUG Presenter
9:30 AM - 10:30 AM

Breakout Sessions
9:30 AM - 10:30 AM

ADM04 - The 10 Unbreakable Rules of the CRM Administrator
Location: Sun A
Administration

Favorite

Gus Gonzalez, 8x MVP, All-Star – Elev8 Solutions ### 255595###D365UG/CRMUG Presenter
9:30 AM - 10:30 AM

ADM18 - The Zen of Advanced Find

Location: Tampa 2 & 3
Administration

Favorite

Peter Gulka – Big Brothers Big sisters of Canada ### 571685###D365UG/CRMUG Presenter
9:30 AM - 10:30 AM

AIA03 - Dynamics 365 Business Analyst vs. Data Scientist
Location: Osceola 4
AI & Analytics

Favorite

Ulrik B. Carlsson, MVP – eLogic ### 413334###D365UG/CRMUG Presenter @@@ Matt Lamb – Business Solutions Group/eLogic ### 610122###D365UG/CRMUG Presenter
9:30 AM - 10:30 AM

CS06 - IoT and Connected Field Service: Transforming the Customer Experience
Location: Osceola 5
Customer Service

Favorite

Scott LeFante, MVP – Avanade ### 790566###D365UG/CRMUG Presenter @@@ Daniel Cefarati ### 845606###D365UG/CRMUG Presenter
9:30 AM - 10:30 AM

DEV07 - Creating a Plugin With Unit Tests From Scratch

Location: Sarasota 1 & 2
Development

Favorite

Daryl LaBar, MVP – Gap Integrity ### 390525###D365UG/CRMUG Presenter @@@ Jonas Rapp, MVP – CRM-Konsulterna ### 627401###D365UG/CRMUG Presenter @@@ James Novak, MVP, MCTS – Futurez Consulting ### 790592###D365UG/CRMUG Presenter
9:30 AM - 9:45 AM

LL06 - Lightning Lab: Make a Custom View in 15 Minutes
Location: D365UG/CRMUG Medic Hub

Favorite

Emma D'Arcy ### 709759###D365UG/CRMUG Presenter
9:30 AM - 10:30 AM

LPD01 - How to Have a Winning CRM Strategy From Beginning to End

Location: Tampa 1
Leadership & Professional Development

Favorite

Jennifer A. Codding – CMC Group ### 272404###D365UG/CRMUG Presenter
9:30 AM - 10:30 AM

MKTS12 - Better Activity Management: Configuration, Adoption, AI
Location: Expo Hall - Theater #1
Marketing & Sales

Favorite

Geoff Ables, MCT – C5 Insight ### 254828###D365UG/CRMUG Presenter
9:30 AM - 10:30 AM

PP09 - A "Titanic" Success - The Dynamics 365 CE Power Platform Experience
Location: St. George #114
Power Platform

Favorite

Scott Sewell, MVPX – Microsoft ### 790629###D365UG/CRMUG Presenter
9:30 AM - 10:30 AM

UA02 - All Aboard! Strategies for Driving Microsoft Dynamics 365/CRM User Adoption

Location: Sarasota 3
User Adoption

Favorite

Chad R. Collett – Ledgeview Partners ### 571657###D365UG/CRMUG Presenter
9:30 AM - 10:30 AM

UI07 - Upgrade Much? Tips on Continuous Upgrading in the new D365 CE World of Applications!
Location: Osceola 6
Upgrades and Implementation

Favorite

Beth Burrell, Microsoft Applications MVP, MCT, MCSE, MCSA, MCP – DXC ### 790503###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

Breakout Sessions
10:45 AM - 11:45 AM

ADM19 - Workflow to Flow: Upgrading Your Automation

Location: Tampa 2 & 3
Administration

Favorite

Aiden Kaskela, MVP – Exalents ### 790555###D365UG/CRMUG Presenter @@@ Mallory Lawhorne – Exalents ### 571710###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

ADM20 - Understanding the D365 App for Outlook Vs. Outlook Client
Location: Expo Hall - Theater #3
Administration

Favorite

Ryan Talsma – Core BTS ### 790642###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

AIA04 - Excel Reporting for Dynamics 365 CE
Location: Osceola 4
AI & Analytics

Favorite

Umar Khan, xMVP – MCA Connect ### 790556###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

AIA07 - All This talk About AI but What is Hard and What is Easy?
Location: Osceola 5
AI & Analytics

Favorite

Gustaf Westerlund, MVP, MCT – CRM-Konsulterna ### 212257###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

DEV02 - PCF Controls, From Scratch to Fully Baked
Location: Sun 3 & 4
Development

Favorite

Andrew BUTENKO, MVP, MCC – Hitachi Solutions America ### 414376###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

DEV08 - Working With Liquid Templates in Dynamics Portals

Location: Tampa 1
Development

Favorite

James Novak, MVP, MCTS – Futurez Consulting ### 790592###D365UG/CRMUG Presenter
10:45 AM - 11:00 AM

LL07 - Lightning Lab: Make a Custom Entity in 15 Minutes
Location: D365UG/CRMUG Medic Hub

Favorite

Seth Bacon – RSM US ### 254826###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

LPD06 - Top Ten Tips on Writing Good Requirements for Your Dynamics Project
Location: Osceola 6
Leadership & Professional Development

Favorite

Sara Lagerquist, MVP – CRM-Konsulterna ### 627396###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

MKTS02 - Making Multi-Channel Marketing Work in Dynamics: a ClickDimensions Case Study

Location: Sarasota 1 & 2
Marketing & Sales

Favorite

Erin Hannaford – ClickDimensions ### 483879###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

MKTS14 - Are you living in the Stone Age of Sales & Marketing Alignment?
Location: Expo Hall - Theater #4
Marketing & Sales

Favorite

Whitney Marshall ### 883998###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

MSC07 - Early peek and feedback into the new Resource Scheduling
Location: St. George #102
Microsoft

Favorite

Ayush Bajaj – Microsoft ### 601887###D365UG/CRMUG Presenter @@@ Dan Gittler – Microsoft ### 601884###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

MSFT13 - Building the Future of Sales With Microsoft Dynamics 365
Location: Expo Hall - Theater #1
Microsoft

Favorite

Daniel Dallala – Microsoft ### 263344###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

NAAF07 - Enterprise Adoption, Management, and Governance of Power Platform

Location: Sun BD - Red Theater
Automate

Favorite

Andrew Welch – Applied Information Sciences (AIS) ### 767630###Power Platform Presenter
10:45 AM - 11:45 AM

PP10 - Flow Approvals - Examples and How-tos
Location: Palm Beach
Power Platform

Favorite

Antwain Woods – Alithya Fullscope ### 795785###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

UA03 - Be A Training Hero, Not a Villian

Location: Sarasota 3
User Adoption

Favorite

Malcolm McAuley – Dynamic Communities ### 795947###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

UA07 - D365 CE - Adoption Essentials - Be the Rainbow in the Cloud
Location: St. George #104
User Adoption

Favorite

Beth Burrell, Microsoft Applications MVP, MCT, MCSE, MCSA, MCP – DXC ### 790503###D365UG/CRMUG Presenter @@@ Laura Mortick – Terracon ### 861675###D365UG/CRMUG Presenter
10:45 AM - 11:45 AM

UI04 - Tips to Help Drive an Aggressive CRM Roadmap at Your Organization
Location: Miami 1 & 2
Upgrades and Implementation

Favorite

Dan Madden – Ascensus ### 254853###D365UG/CRMUG Presenter @@@ Joel Lindstrom, MVP – Hitachi Solutions ### 571713###D365UG/CRMUG Panelist @@@ Ken Kelly – Kelly Roofing ### 254852###D365UG/CRMUG Panelist @@@ Peter Gulka – Big Brothers Big sisters of Canada ### 571685###D365UG/CRMUG Panelist @@@ Marc Samuels ### 874165###D365UG/CRMUG Panelist @@@ Ethan Quinn ### 874166###D365UG/CRMUG Panelist
11:30 AM - 1:30 PM

Expo Community Theater Sessions
12:00 PM - 12:15 PM

Community Theater: University of Central Florida Member Showcase
Location: Expo Hall - Theater #2
Community Theater

Favorite

Priscilla Camp ### 880952###Community Theater Speaker
12:20 PM - 12:35 PM

Accelerate Your Finance Processes Presented by Continia North America
Location: Expo Hall - Theater #4
Community Theater

Favorite

Chris de Visser ### 868058###Community Theater Speaker
12:20 PM - 12:35 PM

Applying Corporate Styling to Your Low-code Business Apps Presented by Skuid
Location: Expo Hall - Theater #3
Community Theater

Favorite

Melissa Pipkin, BZHZIKKQ ### 836464###Session Organizer @@@ Carl Sheffield ### 847780###Community Theater Speaker
12:20 PM - 12:35 PM

Preparing Your Upgrade: Dynamics AX to Dynamics 365 F&O Presented by Thinkmax Consulting
Location: Expo Hall - Theater #2
Community Theater

Favorite

Melissa Dumont, LSGC1780 ### 829508###Session Organizer @@@ Patrik Chavarie ### 878587###Community Theater Speaker
1:00 PM - 1:15 PM

Community Theater: Enterprise Adoption, Management, and Governance of Power Platform
Location: Expo Hall - Theater #1
Community Theater

Favorite

Andrew Welch – Applied Information Sciences (AIS) ### 767630###Community Theater Speaker
1:00 PM - 1:15 PM

Community Theater: PowerApps Pac-Man Playoffs
Location: Expo Hall - Theater #2
Community Theater

Favorite

Sharon Sumner – Business Cloud Integration ltd ### 666336###Community Theater Speaker
11:30 AM - 1:30 PM

Lunch & Expo Hall Open
11:30 AM - 1:30 PM

Lunch & Expo Hall Open
Location: Florida Expo/Meal Hall - CC Lower Level

Favorite
1:30 PM - 2:30 PM

D365UG/CRMUG Community General Session
1:30 PM - 2:30 PM

GEN03 - D365UG/CRMUG Community General Session
Location: Osceola CD
General

Favorite

Tony Stein – Dynamic Communities ### 212259###D365UG/CRMUG Presenter###D365UG CE - GM###Dynamic Communities###
D365UG/CRMUG Presenter: Tony Stein – Dynamic Communities
@@@ Matt Barbour – Microsoft ### 333401###D365UG/CRMUG Panelist###Platform Architect – PowerPlatform###Microsoft###
D365UG/CRMUG Panelist: Matt Barbour – Microsoft
@@@ Clarissa Simpson – Ford Motor Company ### 254872###D365UG/CRMUG Moderator###Dynamics 365 Specialist###Ford Motor Company###
D365UG/CRMUG Moderator: Clarissa Simpson – Ford Motor Company
@@@ Vanessa Fournier ### 883859###D365UG/CRMUG Panelist#########
D365UG/CRMUG Panelist: Vanessa Fournier
@@@ Mauro Marinilli – Microsoft ### 510381###D365UG/CRMUG Panelist###Group Program Manager###Microsoft###
D365UG/CRMUG Panelist: Mauro Marinilli – Microsoft
@@@ Renato Leite, MCT – Microsoft ### 821361###D365UG/CRMUG Panelist###Sr Dynamics 365 CE Architect###Microsoft###
D365UG/CRMUG Panelist: Renato Leite, MCT – Microsoft
@@@ Sam Surana, MCT – Microsoft ### 867487###D365UG/CRMUG Panelist###Partner Technical Architect###Microsoft###
D365UG/CRMUG Panelist: Sam Surana, MCT – Microsoft
@@@ Kees Hertogh – Microsoft ### 358875###D365UG/CRMUG Panelist###Senior Director###Microsoft###
D365UG/CRMUG Panelist: Kees Hertogh – Microsoft
@@@ Jonathon Nelson – Microsoft Corporation ### 861875###D365UG/CRMUG Panelist###Senior Program Manager###Microsoft Corporation###
D365UG/CRMUG Panelist: Jonathon Nelson – Microsoft Corporation
3:00 PM - 4:00 PM

Partner Solutions Showcases
3:00 PM - 4:00 PM

PSS100 - Advanced Budgeting and Financial Reporting in Cloud with Power BI Integration Presented by Solver
Location: Emerald 8
Partner Solutions Showcase

Favorite

Maritza Arroyo, EMIC2707 ### 828700###Session Organizer @@@ Nils Rasmussen – Solver ### 221347###D365UG/AXUG Partner Showcase Speaker @@@ Stephanie Gamber – Solver ### 874142###D365UG/AXUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS101 - AI Invoice Automation for Dynamics 365 Presented by Skalable Technologies
Location: St. George #114
Partner Solutions Showcase

Favorite

Nancy Clausen, UPVR1820 ### 856073###Session Organizer @@@ Sunil Nelabhotla ### 883983###D365UG/AXUG Partner Showcase Speaker @@@ Steven Sanchez ### 883984###D365UG/AXUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS102 - Grow Your B2B Business Online: From Pain Points to eCommerce Success Presented by k-eCommerce
Location: Emerald 4
Partner Solutions Showcase

Favorite

Jessica Person ### 574224###Session Organizer @@@ Rob Cook – k-eCommerce ### 292006###GPUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS103 - Making Dynamics GP Work Simpler & Easier® Presented by Rockton Software
Location: Captiva
Partner Solutions Showcase

Favorite

Amiee Keenan ### 802033###Session Organizer @@@ Alicia Weigel – Rockton Software ### 177883###GPUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS104 - Automate Payment Acceptance by EBizCharge Presented by Century Business Solutions
Location: Miami 3
Partner Solutions Showcase

Favorite

Matt Rogers – Century Business Solutions ### 627203###GPUG Presenter
3:00 PM - 4:00 PM

PSS105 - CORPORATE PERFORMANCE MANAGEMENT (CPM) POWERED BY AI IS HERE!
Location: St. George #112
Partner Solutions Showcase

Favorite

Katherine Faubert, RELB4924 ### 847826###Session Organizer @@@ Russ Durrant ### 879308###GPUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS106 - Accelerating the Journey to Dynamics 365 BC with Data Masons EDI Presented by Data Masons
Location: Sanibel 2 & 3
Partner Solutions Showcase

Favorite

Rachel Cook, ARHK5335 ### 706818###Session Organizer @@@ Shawn Martin – Data Masons EDI Software ### 829224###BCUG/NAVUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS107 - Optimize Warehouse Processes with the Mobile WMS Solution Presented by Tasklet Factory
Location: Sun BD - Blue Theater
Partner Solutions Showcase

Favorite

Lars Bjelke Fisk ### 802179###Session Organizer @@@ Peter List – Tasklet Factory ### 628977###BCUG/NAVUG Partner Showcase Speaker @@@ Alex Vescovi ### 830305###BCUG/NAVUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS108 - Assembly & Production Order Management – Many Moving Parts, One Solution Presented by Generix Group
Location: Tallahassee 3
Partner Solutions Showcase

Favorite

Adriana Di Vito – Generix Group ### 619907###Session Organizer @@@ Stefan Oberdieck – Generix Group North America ### 857466###BCUG/NAVUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS109 - OMG!…WTF? Oh My Gosh…Where’s the File? Presented by Datahaven for Dynamics
Location: Sun BD - Red Theater
Partner Solutions Showcase

Favorite

Brad Bimson – Torrential Data Solutions ### 608115###Session Organizer @@@ Brad Bimson – Torrential Data Solutions ### 608115###BCUG/NAVUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS110 - I’m in Pain And I Can’t Get It Up!
Location: Emerald 6
Partner Solutions Showcase

Favorite

Shawna Sharma, XZTHOOQV ### 830645###Session Organizer @@@ Floyd Chan – Qixas Group ### 594259###BCUG/NAVUG Partner Showcase Speaker @@@ Debbie Clark, CPA CMA – Qixas Group ### 802035###BCUG/NAVUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS111 - You Can Make More & Do Less: A Digital Transformation Experience KwikTag by enChoice

Location: Miami 1 & 2
Partner Solutions Showcase

Favorite

Mary Miller – KwikTag by enChoice ### 333511###Session Organizer @@@ Mary Miller – KwikTag by enChoice ### 333511###GPUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS112 - Automating Accounts Receivable in Business Central Presented by Nodus Technologies
Location: Sanibel 1
Partner Solutions Showcase

Favorite

Kali Borrelli ### 318832###Session Organizer @@@ Fauwaz Hussain – Nodus Technologies, Inc. ### 255475###BCUG/NAVUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS113 - Cut Weeks out of Your Budget Cycles - with Dynamic Budgets
Location: Sun 1 & 2
Partner Solutions Showcase

Favorite

Zubin Gidwani – Dynamic Budgets ### 254824###Session Organizer @@@ Zubin Gidwani – Dynamic Budgets ### 254824###GPUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS114 - Maximize your Microsoft Dynamics investment with RSM
Location: Osceola 2
Partner Solutions Showcase

Favorite

Sonia Burnette – RSMUS ### 255479###Session Organizer
3:00 PM - 4:00 PM

PSS115 - Driving Efficiency in Your Shipping and Warehouse Operations Presented by Lanham Associates
Location: Palm Beach
Partner Solutions Showcase

Favorite

Lauren Penson ### 255516###Session Organizer @@@ Jim Augenstein – Lanham Associates ### 270473###BCUG/NAVUG Partner Showcase Speaker @@@ Marc Kepler ### 828758###BCUG/NAVUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS116 - 7 Marketing Campaigns That Maximize Your CRM and Marketing Platform Integration
Location: Tampa 1
Partner Solutions Showcase

Favorite

Natalie Jackson, MCP – emfluence Marketing Platform ### 419863###Session Organizer @@@ Natalie Jackson, MCP – emfluence Marketing Platform ### 419863###D365UG/CRMUG Partner Showcase Speaker @@@ David Cacioppo ### 879201###ISV Showcase Speaker
3:00 PM - 4:00 PM

PSS117 - Learn How to Streamline Your Processes and Invoices with PaperSave! Presented by PaperSave
Location: St. George #104
Partner Solutions Showcase

Favorite

Holly Condon – Morrison, Brown, Argiz and Farra LLC ### 489285###Session Organizer @@@ Tammy Bower – PaperSave ### 397951###GPUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS118 - Unleashing Shipping Management in Dynamics 365 Finance and Operations Presented by NMB Solutions
Location: Orange Blossom
Partner Solutions Showcase

Favorite

Christopher Morgan – NMB Solutions ### 367448###Session Organizer @@@ Steve Williamson ### 620253###D365UG/AXUG Partner Showcase Speaker @@@ Mehmet Pamuk – NMB Solutions ### 373199###D365UG/AXUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS119 - Consider Commodities: Demystifying the Grower Accounting Process in Business Central Presented by Beck Consulting
Location: Osceola 5
Partner Solutions Showcase

Favorite

Steve Reynolds ### 413173###Session Organizer @@@ Bruno Johansson – Beck Consulting ### 264200###BCUG/NAVUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS120 - More Sales in More Places—New Packages & Pricing for Payment Processing Presented by ChargeLogic
Location: Sun 5 & 6
Partner Solutions Showcase

Favorite

Meredith Meredith Mitchell – ChargeLogic ### 413551###BCUG/NAVUG Partner Showcase Speaker @@@ Katherine Smith, UDTP4304 ### 830352###Session Organizer
3:00 PM - 4:00 PM

PSS121 - Replace MR Without Starting Over! PROSPERO Reporting & Budgeting Presented by MSX Group
Location: Destin
Partner Solutions Showcase

Favorite

Nick Sercer – MSX Group ### 212524###Session Organizer @@@ Nick Sercer – MSX Group ### 212524###D365UG/AXUG Partner Showcase Speaker @@@ Noah Moseley – MSX Group ### 254829###D365UG/AXUG Partner Showcase Speaker @@@ Rob Diaz – MSX Group ### 283676###D365UG/AXUG Partner Showcase Speaker @@@ Bill Thomas – MSX Group LLC ### 824086###D365UG/AXUG Partner Showcase Speaker @@@ Derek Krebs – MSX Group ### 218323###D365UG/AXUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS122 - Go Touchless NOW! Automate AP & Beyond with a Single Solution Presented by Altec
Location: Emerald 2
Partner Solutions Showcase

Favorite

Allison Alonzo-Melanio – Altec ### 177882###Session Organizer @@@ Bryan Feld ### 432461###ISV Showcase Speaker @@@ Caleb Castellaw ### 884742###ISV Showcase Speaker
3:00 PM - 4:00 PM

PSS123 - Automate Processes in AP & Beyond With a Single Solution Presented by Altec
Location: Naples 2 & 3
Partner Solutions Showcase

Favorite

Allison Alonzo-Melanio – Altec ### 177882###Session Organizer @@@ Laura Lechien ### 868010###ISV Showcase Speaker @@@ Mark Uranza ### 533578###ISV Showcase Speaker
3:00 PM - 4:00 PM

PSS124 - See How to Solve Your Strangest Configurations - Presented by Cincom
Location: Osceola 6
Partner Solutions Showcase

Favorite

Joy A. Malone – Cincom ### 250985###Session Organizer @@@ David Allison – Cincom Systems ### 426539###D365UG/CRMUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS125 - Make Quoting Visually Appealing for Your Dealers and Customers Presented by Experlogix
Location: Sarasota 1 & 2
Partner Solutions Showcase

Favorite

Scott Rich – Experlogix ### 228177###Session Organizer @@@ Gwyn Golden – Experlogix ### 230093###D365UG/CRMUG Partner Showcase Speaker @@@ Brian McMurray – Experlogix ### 694182###D365UG/CRMUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS126 - Paper-Burdened to Paper-Free: Transforming Business Processes with AP Automation from MetaViewer Presented by Metafile
Location: Sun 3 & 4
Partner Solutions Showcase

Favorite

Lori Johnson – MetaViewer from Metafile ### 221668###Session Organizer @@@ Doug Bertram – Metafile Information Systems ### 265479###GPUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS127 - Come for the Payroll, Stay for the X-Box Presented by Greenshades Software
Location: Daytona
Partner Solutions Showcase

Favorite

Molly Van Kampen, CPP – Greenshades Software ### 173081###Session Organizer @@@ Kyle Alexander, KNWL6178 ### 868266###Session Organizer @@@ Molly Van Kampen, CPP – Greenshades Software ### 173081###ISV Showcase Speaker
3:00 PM - 4:00 PM

PSS89 - Streamlining Shipping Operations with Integrated Shipping Presented by Insight Works
Location: Tallahassee 1 & 2
Partner Solutions Showcase

Favorite

Brian Neufeld ### 536732###Session Organizer @@@ Mark Hamblin – Insight Works ### 231405###BCUG/NAVUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS90 - Partner Solution Showcase Presented by FASCOR Inc.
Location: Sun BD - Green Theater
Partner Solutions Showcase

Favorite

Jaime Reints – FASCOR Inc. ### 571736###Session Organizer @@@ John Klare, Jr. – FASCOR Inc. ### 574232###ISV Showcase Speaker
3:00 PM - 4:00 PM

PSS91 - Active Directory Integration: Automate Enterprise Security From D365 to O365 Presented by Elevate HR
Location: St. George #106
Partner Solutions Showcase

Favorite

Lucy Rosendahl – Elevate HR ### 574223###Session Organizer @@@ Emily H. Erickson, MCP, SHRM – Elevate HR, Inc ### 270452###ISV Showcase Speaker
3:00 PM - 4:00 PM

PSS92 - Tips From Dynamics 365 Experts: We’ll Have Answers for Your Questions!
Location: Sarasota 3
Partner Solutions Showcase

Favorite

Lauren Bechard ### 802171###Session Organizer @@@ Meagan McAlexander ### 418684###Session Organizer @@@ Alex Fagundes – PowerObjects, An HCL Company ### 255597###D365UG/CRMUG Partner Showcase Speaker @@@ Venkat Rao ### 593802###D365UG/CRMUG Partner Showcase Speaker @@@ Tad Thompson – PowerObjects ### 552905###D365UG/CRMUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS93 - Deliver a Full Learning Portal Inside Dynamics 365 Customer Engagement in Minutes Presented by ClickLearn
Location: Tampa 2 & 3
Partner Solutions Showcase

Favorite

Rasmus Abrahamsen ### 693787###Session Organizer @@@ Rick McCutcheon, Dynamics 365 CE MVP – Full Contact Selling ### 254874###D365UG/CRMUG Partner Showcase Speaker @@@ Peter Højlund Løvskov – ClickLearn ### 703526###D365UG/CRMUG Partner Showcase Speaker @@@ Kylie Kiser, MVP, CSM, CSPO, MCSA – Ascensus ### 254866###D365UG/CRMUG Partner Showcase Speaker @@@ Dan Madden – Ascensus ### 254853###D365UG/CRMUG Partner Showcase Speaker @@@ Monica Stehr – Ascensus ### 790637###D365UG/CRMUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS94 - Intelligent Omni-channel: Best Practices for the New Age of Assisted Interactions Presented by Hitachi Solutions
Location: Osceola 4
Partner Solutions Showcase

Favorite

Hannah Story – Hitachi Solutions ### 574226###Session Organizer @@@ Michael Mendoza ### 811573###D365UG/CRMUG Partner Showcase Speaker @@@ Shawn Tabor, MVP – Hitachi Solutions America ### 571754###D365UG/AXUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS95 - Moving to the Cloud? Our Customer Panel Answers Your Questions Presented by Alithya

Location: Naples 1
Partner Solutions Showcase

Favorite

Kim Stegall ### 790636###Session Organizer @@@ Steve Reed ### 829060###D365UG/AXUG Partner Showcase Speaker @@@ Meen Sathish ### 878622###D365UG/AXUG Partner Showcase Speaker @@@ Bill Goeman ### 878623###D365UG/AXUG Partner Showcase Speaker @@@ Stephen Truax ### 883999###D365UG/CRMUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS96 - EDI Managed Services for Dynamics 365 F&O Presented by Data Masons
Location: Gainesville
Partner Solutions Showcase

Favorite

Rachel Cook, ARHK5335 ### 706818###Session Organizer @@@ Brian Lynch – Data Masons ### 265278###D365UG/AXUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS97 - Security Admin and Financial Controls Made Easy With Fastpath Assure® Presented by Fastpath
Location: Osceola 1
Partner Solutions Showcase

Favorite

Joy Battles, XHSL7386 ### 805718###Session Organizer @@@ Alex Meyer – Fastpath ### 372566###D365UG/AXUG Partner Showcase Speaker @@@ Frank Vukovits, CISA, CIA – Fastpath ### 251956###D365UG/AXUG Partner Showcase Speaker @@@ Mark Polino, CPA.CITP,CFF, CGMA, GPUG All Star – Fastpath ### 232390###D365UG/AXUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS98 - Clearing the Cloud Confusion: Advantages, Pitfalls, Real-World Lessons and Must-Ask Questions Presented by Western Computer
Location: Osceola 3
Partner Solutions Showcase

Favorite

Laura Loscalzo ### 802168###Session Organizer @@@ Greg Williams – Western Computer ### 264689###D365UG/AXUG Partner Showcase Speaker @@@ Joe Woodmancy ### 828426###D365UG/AXUG Partner Showcase Speaker
3:00 PM - 4:00 PM

PSS99 - Extending Dynamics to Drive Meaningful Digital Experience for Your Customers! Presented by Episerver
Location: St. George #108
Partner Solutions Showcase

Favorite

Lindsay Hunt ### 597295###Session Organizer @@@ Mike Rogers – Episerver ### 790620###D365UG/AXUG Partner Showcase Speaker
4:00 PM - 5:00 PM

(BCN58) Meet with Microsoft: 1:1 Customer Research Interviews (pre-registration required, see session description for details)
4:00 PM - 5:00 PM

BCN58a - Meet with Microsoft: 1:1 Customer Research Interviews (pre-registration required, see session description for details)
Location: Sanchez 4th floor
Microsoft

Favorite

Arvind Dutta ### 790521###BCUG/NAVUG Presenter
4:15 PM - 5:15 PM

Breakout Sessions
4:15 PM - 5:15 PM

ADM08 - How to Quickly Add a Portal to Your D365 CE/CDS Environment
Location: Osceola 4
Administration

Favorite

Tyler Page – MCA Connect ### 790598###D365UG/CRMUG Presenter
4:15 PM - 5:15 PM

ADM21 - You're Live! Now What?!
Location: Osceola 5
Administration

Favorite

Heidi Neuhauser, MBA, MCP – Reenhanced ### 790591###D365UG/CRMUG Presenter @@@ Malcolm McAuley – Dynamic Communities ### 795947###D365UG/CRMUG Presenter
4:15 PM - 5:15 PM

AIA05 - Integrated Machine Learning via Power BI Dataflows for Dynamics 365

Location: Tampa 1
AI & Analytics

Favorite

Matt Lamb – Business Solutions Group/eLogic ### 610122###D365UG/CRMUG Presenter
4:15 PM - 5:15 PM

AIA12 - Dynamics 365 AI: Sales and Service and Customer Insights

Location: Sarasota 3
Customer Service

Favorite

Tad Thompson – PowerObjects ### 552905###D365UG/CRMUG Presenter
4:15 PM - 5:15 PM

DEV09 - Ask the Experts, CRM Developer Edition!

Location: Tampa 2 & 3
Development

Favorite

Daryl LaBar, MVP – Gap Integrity ### 390525###D365UG/CRMUG Presenter @@@ Aiden Kaskela, MVP – Exalents ### 790555###D365UG/CRMUG Panelist @@@ Sheila Shahpari – Paritta Group ### 263143###D365UG/CRMUG Panelist @@@ James Novak, MVP, MCTS – Futurez Consulting ### 790592###D365UG/CRMUG Panelist @@@ Andrew BUTENKO, MVP, MCC – Hitachi Solutions America ### 414376###D365UG/CRMUG Panelist @@@ Michael Ochs, MVP – Exalents ### 790594###D365UG/CRMUG Panelist
4:15 PM - 4:30 PM

LL08 - Lightning Lab: Build and Train Your AI Model in 15 Minutes
Location: D365UG/CRMUG Medic Hub

Favorite

Julie Yack, MVP – Colorado Technology Consultants, Inc ### 254854###D365UG/CRMUG Presenter
4:15 PM - 5:15 PM

LPD03 - Tips to Managing a Successful Agile CRM Program - Presented by a Client Team (Ascensus)
Location: Sanibel 2 & 3
Leadership & Professional Development

Favorite

Dan Madden – Ascensus ### 254853###D365UG/CRMUG Presenter @@@ Kylie Kiser, MVP, CSM, CSPO, MCSA – Ascensus ### 254866###D365UG/CRMUG Panelist @@@ Monica Stehr – Ascensus ### 790637###D365UG/CRMUG Panelist @@@ Peter Bretz, CSM – Ascensus ### 861983###D365UG/CRMUG Panelist @@@ Kaleb Johnson ### 861984###D365UG/CRMUG Panelist @@@ Jonathan Randall ### 861985###D365UG/CRMUG Panelist @@@ Jarrett Swanson ### 861986###D365UG/CRMUG Panelist @@@ Frank Perish ### 861987###D365UG/CRMUG Panelist @@@ James Giura – Ascensus ### 861988###D365UG/CRMUG Panelist @@@ Amanda Germann ### 861989###D365UG/CRMUG Panelist
4:15 PM - 5:15 PM

LPD10 - People-Centric Digital Transformation: Using High-Tech to Deliver High-Touch

Location: Sarasota 1 & 2
Leadership & Professional Development

Favorite

Geoff Ables, MCT – C5 Insight ### 254828###D365UG/CRMUG Presenter
4:15 PM - 5:15 PM

MKTS10 - You Can Benefit From Business Process Flows in Dynamics 365 – Here’s How
Location: Sun BD - Blue Theater
Marketing & Sales

Favorite

Adam Hallbeck – Stoneridge Software ### 601229###D365UG/CRMUG Presenter
4:15 PM - 5:15 PM

MSC08 - Feedback: Work With the Design Team to Define the Next Gen PowerApps Experience
Location: St. George #102
Microsoft

Favorite

Alana Robinson ### 861322###D365UG/CRMUG Presenter
4:15 PM - 5:15 PM

MSFT12 - Power Your Marketing With the 360 Customer View and AI
Location: Sun BD - Green Theater
Microsoft

Favorite

Mauro Marinilli – Microsoft ### 510381###D365UG/CRMUG Presenter @@@ Shravan Suri ### 861325###D365UG/CRMUG Presenter
4:15 PM - 5:15 PM

MSFT29 - Top Things to Know to Onboard Release Updates With Confidence
Location: Palm Beach
Microsoft

Favorite

Luis Camino – Microsoft ### 270605###Presenter @@@ Ramana Sridhar Vaidyanathan – Microsoft ### 620594###Presenter
4:15 PM - 5:15 PM

PP11 - Building Canvas Apps - Time to Jump on the Bandwagon
Location: Osceola B
Power Platform

Favorite

Jonas Rapp, MVP – CRM-Konsulterna ### 627401###D365UG/CRMUG Presenter
4:15 PM - 5:15 PM

UA05 - How to Become a D365 CE User Adoption Coach
Location: Osceola 6
User Adoption

Favorite

Rick McCutcheon, Dynamics 365 CE MVP – Full Contact Selling ### 254874###D365UG/CRMUG Presenter
Friday, October 18, 2019
7:00 AM - 1:00 PM

Expo Hall Hours
7:00 AM - 1:00 PM

Expo Hall Hours
Location: Florida Exhibition Hall - Level 1

Favorite
7:30 AM - 1:00 PM

Registration & Check-in Desk Open
7:30 AM - 1:00 PM

Registration & Check-in Desk Open
Location: Florida Hall Rotunda

Favorite
7:30 AM - 8:30 AM

Breakfast
7:30 AM - 8:30 AM

Breakfast
Location: Florida Expo/Meal Hall - CC Lower Level

Favorite
8:30 AM - 9:30 AM

Breakout Sessions
8:30 AM - 9:30 AM

ADM07 - Setting Your Administrators up for Success – Empower to ask Why
Location: St. George #108
Administration

Favorite

Monica Stehr – Ascensus ### 790637###D365UG/CRMUG Presenter
8:30 AM - 9:30 AM

ADM10 - Get Your Head out of the Hunny Pot: Basics for New Admins

Location: Tampa 1
Administration

Favorite

Patrick Wright, MCSE – Cherry Bekaert LLP ### 256491###D365UG/CRMUG Presenter @@@ Kylie Kiser, MVP, CSM, CSPO, MCSA – Ascensus ### 254866###D365UG/CRMUG Presenter
8:30 AM - 9:30 AM

ADM13 - 50 Tips in 50 Minutes; 10th Anniversary But All New Edition
Location: Orange Blossom
Administration

Favorite

Brad Koontz – Hitachi Solutions ### 619860###D365UG/CRMUG Presenter @@@ Leah Bowling – Hitachi Solutions ### 571647###D365UG/CRMUG Presenter
8:30 AM - 9:30 AM

CS09 - Self-Service Appointment Scheduling Portal for D365 CE
Location: Osceola 5
Customer Service

Favorite

Andrew D. Park – Centric Consulting ### 790601###D365UG/CRMUG Presenter @@@ Jay Barnhart – Centric Consulting ### 828487###D365UG/CRMUG Presenter
8:30 AM - 8:45 AM

LL09 - Lightning Lab: Create a Custom Document Template in 15 Minutes
Location: D365UG/CRMUG Medic Hub

Favorite

Sarah Jelinek, MVP, MCT – Arctic IT ### 254910###D365UG/CRMUG Presenter
8:30 AM - 9:30 AM

MKTS03 - Data Driven Marketing

Location: Sarasota 1 & 2
Marketing & Sales

Favorite

Steve Smith – Avtex Solutions ### 805760###D365UG/CRMUG Presenter
8:30 AM - 9:30 AM

MKTS06 - Making a Case for the Right Marketing Automation Tool
Location: Osceola 6
Marketing & Sales

Favorite

Marie A. Wiese – Marketing CoPilot Inc ### 627383###D365UG/CRMUG Presenter @@@ Jenna Knoblauch ### 880925###D365UG/CRMUG Panelist @@@ Thomas Manders – Coffee & Dunn, Inc. ### 254887###D365UG/CRMUG Panelist @@@ Rick McCutcheon, Dynamics 365 CE MVP – Full Contact Selling ### 254874###D365UG/CRMUG Presenter
8:30 AM - 9:30 AM

MKTS13 - Rapid Sales Process Design

Location: Tampa 2 & 3
Marketing & Sales

Favorite

Geoff Ables, MCT – C5 Insight ### 254828###D365UG/CRMUG Presenter
8:30 AM - 9:30 AM

MSC09 - Feedback: Define the Design of the Flow of the Future
Location: St. George #102
Microsoft

Favorite

Sonny Hoe ### 861323###D365UG/CRMUG Presenter
8:30 AM - 9:30 AM

MSFT24 - Migration to Unified Interface: Best Practices and Unlocking New Experiences
Location: St. George #112
Microsoft

Favorite

Nikita Polyakov – Microsoft ### 627398###D365UG/CRMUG Presenter
8:30 AM - 9:30 AM

NAAF09 - Automate it all, let Microsoft Flow do it for you
Location: Osceola A
Automate

Favorite

Luc Labelle, MVP, MCT – Kabesa ### 594766###Power Platform Presenter
9:45 AM - 10:45 AM

Breakout Sessions
9:45 AM - 10:45 AM

The Doctors are in! Bring Your Problems and Ask the MVPS!
Location: Osceola 4
Administration

Favorite

Christopher Cognetta, MVP – Campus Management ### 254833###D365UG/CRMUG Presenter @@@ Nick Doelman, MVP – ReadyBMS Ltd. ### 254903###D365UG/CRMUG Panelist @@@ Aiden Kaskela, MVP – Exalents ### 790555###D365UG/CRMUG Panelist
9:45 AM - 10:45 AM

ADM09 - Bouncing Into Automation With Tigger - Advanced Tips for New Admins

Location: Tampa 1
Administration

Favorite

Kylie Kiser, MVP, CSM, CSPO, MCSA – Ascensus ### 254866###D365UG/CRMUG Presenter @@@ Patrick Wright, MCSE – Cherry Bekaert LLP ### 256491###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

ADM22 - Setting up your Business Intelligence Like an MVP

Location: Tampa 2 & 3
Administration

Favorite

Gus Gonzalez, 8x MVP, All-Star – Elev8 Solutions ### 255595###D365UG/CRMUG Presenter
9:45 AM - 10:00 AM

LL10 - Lightning Lab: Add a PCF Component to Your Form in 15 Minutes
Location: D365UG/CRMUG Medic Hub

Favorite

Sara Lagerquist, MVP – CRM-Konsulterna ### 627396###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

LPD09 - Creating a D365 Customer Engagement Annual Plan

Location: Sarasota 1 & 2
Leadership & Professional Development

Favorite

Tricia Desso-Cox, MM, Six Sigma Green Belt, Microsoft Surestep – C5 Insight ### 254897###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

MKTS01 - Dynamics 365 + Teams: Enabling Modern Sales & Marketing Operations Teams
Location: Osceola 6
Marketing & Sales

Favorite

Sarah Weber, PMP – Centric Consulting ### 801996###D365UG/CRMUG Moderator @@@ Carrie Butler, MSCE Business Applications – Centric Consulting ### 801997###D365UG/CRMUG Presenter @@@ Michael McNett – Centric Consulting ### 802001###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

MSC10 - Feedback: The Next Generation Admin Experience
Location: St. George #102
Microsoft

Favorite

Mike Grayson ### 861324###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

MSC13 - Dynamics 365 Marketing Panel Discussion & Q&A
Location: Emerald 1
Microsoft

Favorite

Anantha Ramachandran – Microsoft ### 173150###D365UG/CRMUG Panelist @@@ Mauro Marinilli – Microsoft ### 510381###D365UG/CRMUG Panelist @@@ Keith Perfect – Microsoft ### 627209###D365UG/CRMUG Panelist @@@ Jenna Walther ### 880698###D365UG/CRMUG Panelist
9:45 AM - 10:45 AM

PP07 - Flow vs. Workflow. OK Whats the Difference and Why are They Important?

Location: Sarasota 3
Power Platform

Favorite

Zak Krueger – RSMUS ### 591894###D365UG/CRMUG Presenter
9:45 AM - 10:45 AM

UI06 - Taking Your classic Experience to a New App!
Location: Sun BD - Blue Theater
Upgrades and Implementation

Favorite

Julie Yack, MVP – Colorado Technology Consultants, Inc ### 254854###D365UG/CRMUG Presenter
10:30 AM - 11:30 AM

Meet with Microsoft: 1:1 Customer Research Interviews (pre-registration required, see session description for details)
10:30 AM - 11:30 AM

BCN58b - Meet with Microsoft: 1:1 Customer Research Interviews (pre-registration required, see session description for details)
Location: Hemmingway 4th Floor
Microsoft

Favorite

Arvind Dutta ### 790521###BCUG/NAVUG Presenter
11:00 AM - 1:00 PM

Expo Community Theater Sessions
11:25 AM - 11:40 AM

Community Theater: NextEra Member Showcase
Location: Expo Hall - Theater #2
Community Theater

Favorite

Santosh Kanthety – Nextera energy ### 880739###Community Theater Speaker
11:45 AM - 12:00 PM

Community Theater: PowerApps - Watch Me Build It
Location: Expo Hall - Theater #1
Community Theater

Favorite

Geetha Sivasailam – Artis Consulting ### 790634###Community Theater Speaker
12:25 PM - 12:40 PM

Community Theater: Get Local with Your Local User Group
Location: Expo Hall - Theater #1
Community Theater

Favorite

Gretchen Ingbretson – Dynamic Communities ### 293209###Community Theater Speaker @@@ Evan Workin ### 875151###Community Theater Speaker @@@ Leah Thvedt ### 875152###Community Theater Speaker @@@ Jena Coffie – Dynamic Communities ### 531101###Community Theater Speaker @@@ Erin Gregoire ### 885963###Community Theater Speaker
11:00 AM - 1:15 PM

Lunch & Expo Hall Open
11:00 AM - 1:15 PM

Lunch & Expo Hall Open
Location: Florida Expo/Meal Hall - CC Lower Level

Favorite
1:15 PM - 2:15 PM

Breakout Sessions
1:15 PM - 2:15 PM

ADM11 - This "Power Stuff", it Doesn't Apply to me, Right?

Location: Tampa 1
Administration

Favorite

Seth Bacon – RSM US ### 254826###D365UG/CRMUG Presenter
1:15 PM - 2:15 PM

ADM23 - Top 10 Free Tools for CRM Admins and Functional Consultants
Location: Osceola B
Administration

Favorite

Daryl LaBar, MVP – Gap Integrity ### 390525###D365UG/CRMUG Presenter @@@ Gus Gonzalez, 8x MVP, All-Star – Elev8 Solutions ### 255595###D365UG/CRMUG Presenter
1:15 PM - 2:15 PM

AIA08 - Power BI and Power Query for Dynamics 365 Users
Location: Osceola 4
AI & Analytics

Favorite

Ulrik B. Carlsson, MVP – eLogic ### 413334###D365UG/CRMUG Presenter
1:15 PM - 2:15 PM

CS10 - Ask the MVPs – Open Q&A with MVPS – Live & Uncensored!

Location: Tampa 2 & 3
Customer Service

Favorite

Clarissa Simpson – Ford Motor Company ### 254872###D365UG/CRMUG Presenter @@@ Julie Yack, MVP – Colorado Technology Consultants, Inc ### 254854###D365UG/CRMUG Panelist @@@ Sarah Jelinek, MVP, MCT – Arctic IT ### 254910###D365UG/CRMUG Panelist @@@ Jerry Weinstock, Business Application MVP – Campus Management ### 254880###D365UG/CRMUG Panelist @@@ Michael Ochs, MVP – Exalents ### 790594###D365UG/CRMUG Panelist @@@ Steve Mordue, MVP – Forceworks ### 597565###D365UG/CRMUG Panelist
1:15 PM - 2:15 PM

DEV04 - Advance Dynamics 365 CE Customization utilizing modern JS
(Do you want to be a miracle worker?)

Location: Emerald 5
Development

Favorite

Rex Tan, MCSA, MCSD – Valmark Financial Group ### 790643###D365UG/CRMUG Presenter
1:15 PM - 1:30 PM

LL11 - Lightning Lab: Build a Notification Flow in 15 Minutes
Location: D365UG/CRMUG Medic Hub

Favorite

Jerry Weinstock, Business Application MVP – Campus Management ### 254880###D365UG/CRMUG Presenter
1:15 PM - 2:15 PM

LPD08 - Customer Success Panel SMB
Location: Palm Beach
Leadership & Professional Development

Favorite

Rick McCutcheon, Dynamics 365 CE MVP – Full Contact Selling ### 254874###D365UG/CRMUG Presenter @@@ Diane Taylor – Synergy Credit Union ### 413399###D365UG/CRMUG Presenter @@@ Ken Kelly – Kelly Roofing ### 254852###D365UG/CRMUG Presenter
1:15 PM - 2:15 PM

MKTS08 - Let’s Get Competitive With the Competitors Entity

Location: Sarasota 1 & 2
Marketing & Sales

Favorite

Natalie Jackson, MCP – emfluence Marketing Platform ### 419863###D365UG/CRMUG Presenter
1:15 PM - 2:15 PM

MSC11 - Feedback: What's the Design Team Busy With in the AI Builder World?
Location: St. George #102
Microsoft

Favorite

Aditi Singh – Microsoft ### 627479###D365UG/CRMUG Presenter
1:15 PM - 2:15 PM

NAAP06 - 5 Steps to Create PowerApps for Any Device
Location: Sun BD - Purple Theater
Act

Favorite

Jonas Rapp, MVP – CRM-Konsulterna ### 627401###Power Platform Presenter
1:15 PM - 2:15 PM

PP04 - Understanding the Common Data Model, Dataflows and Power BI

Location: Sarasota 3
Power Platform

Favorite

Mike Hammons – AKA Enterprise Solutions ### 254843###D365UG/CRMUG Moderator
2:30 PM - 3:30 PM

Breakout Sessions
2:30 PM - 3:30 PM

ADM12 - Schedule Leads and Opportunities With Universal Resource Scheduling
Location: Osceola 5
Administration

Favorite

Sara Lagerquist, MVP – CRM-Konsulterna ### 627396###D365UG/CRMUG Presenter
2:30 PM - 3:30 PM

ADM24 - Microsoft Flow Integration for CRM Administrators

Location: Tampa 2 & 3
Administration

Favorite

Jerry Weinstock, Business Application MVP – Campus Management ### 254880###D365UG/CRMUG Presenter @@@ Christopher Cognetta, MVP – Campus Management ### 254833###D365UG/CRMUG Presenter
2:30 PM - 3:30 PM

AIA09 - Power BI and Dynamics 365 Together - Inside and Out
Location: Osceola 4
AI & Analytics

Favorite

Ulrik B. Carlsson, MVP – eLogic ### 413334###D365UG/CRMUG Presenter
2:30 PM - 3:30 PM

DEV06 - DevOps Practices for Building on the Common Data Service

Location: Tampa 1
Development

Favorite

Colin Vermander, MVP – KPMG Canada ### 417620###D365UG/CRMUG Presenter
2:30 PM - 3:30 PM

GEN12 - Your Community, Get Local! How to engage in, lead or start a local user group
Location: Emerald 2

Favorite

Gretchen Ingbretson – Dynamic Communities ### 293209###Presenter @@@ Evan Workin ### 875151###Presenter @@@ Leah Thvedt ### 875152###Presenter @@@ Jena Coffie – Dynamic Communities ### 531101###Power Platform Presenter
2:30 PM - 2:45 PM

LL12 - Lightning Lab: Build a Calculated Field (AND a roll-up field) in 15 Minutes
Location: D365UG/CRMUG Medic Hub

Favorite

Tanner Lange ### 859617###D365UG/CRMUG Presenter
2:30 PM - 3:30 PM

MKTS04 - From Lead to Invoice, Best Practices for Excellence in Pipeline Management
Location: Osceola 6
Marketing & Sales

Favorite

Luke Steckler – eOne Solutions ### 588470###D365UG/CRMUG Presenter
2:30 PM - 3:30 PM

MKTS09 - Segmentation, Customer Journey and Email Design Practices That Deliver ROI

Location: Sarasota 1 & 2
Marketing & Sales

Favorite

Thomas Manders – Coffee & Dunn, Inc. ### 254887###D365UG/CRMUG Presenter
2:30 PM - 3:30 PM

MSC12 - Feedback: Share Your Feedback on a Sneak Peek of Dynamics 365 Marketing
Location: St. George #102
Microsoft

Favorite

Shravan Suri ### 861325###D365UG/CRMUG Presenter @@@ Mauro Marinilli – Microsoft ### 510381###D365UG/CRMUG Presenter
2:30 PM - 3:30 PM

NAAF12 - Digital Transformation at MKC using PowerApps and Flow

Location: Sun C
Automate

Favorite

Mandie Lyons – Mid Kansas Coop ### 790572###Power Platform Presenter
2:30 PM - 3:30 PM

NAAP11 - Extending your on-premise ERP system with PowerApps and Flow
Location: Sun BD - Purple Theater
Act

Favorite

Mariano Gomez, MVP – Mekorma, Inc. ### 218327###Power Platform Presenter
2:30 PM - 3:30 PM

PP05 - The Triple Threat - Microsoft Flow, Dynamics 365, and You

Location: Sarasota 3
Power Platform

Favorite

Aaron Back, MCSE – ACE Microtechnology | CRMUG | PBIUG ### 254811###D365UG/CRMUG Presenter
2:30 PM - 3:30 PM

UI10 - Deep Dive into Model Driven Forms JS for Non Developers
Location: Orange Blossom
Upgrades and Implementation

Favorite

Daryl LaBar, MVP – Gap Integrity ### 390525###D365UG/CRMUG Presenter
3:30 PM - 3:30 PM

Summit Concludes
3:30 PM - 3:30 PM

Summit Concludes

Favorite
3:45 PM - 4:30 PM

D365UG - CE/CRM Summit Feedback Session
3:45 PM - 4:30 PM

GEN06 - D365UG - CE/CRM Summit Feedback Session
Location: Tampa 2 & 3
General

Favorite

Tony Stein – Dynamic Communities ### 212259###D365UG/CRMUG Moderator###D365UG CE - GM###Dynamic Communities###
D365UG/CRMUG Moderator: Tony Stein – Dynamic Communities
@@@ Laurie Gramer – Dynamic Communities ### 620749###D365UG/CRMUG Moderator######Dynamic Communities###
D365UG/CRMUG Moderator: Laurie Gramer – Dynamic Communities
@@@ Marybeth Workin – Dynamic Communities ### 684804###D365UG/CRMUG Moderator###D365UG|AXUG and CRMUG Program Manager###Dynamic Communities###
D365UG/CRMUG Moderator: Marybeth Workin – Dynamic Communities