Customer Engagement Functional
Universal Resource Scheduling
Universal Resource Scheduling (URS) is the scheduling engine used in Project Service Automation, Field Service and Customer Service and it also offers the ability to enable other entities, even custom entities for scheduling. This session is an introduction to URS meant to inspire and increase the use of URS in custom solutions. The session will include a live demo where we will enable a custom entity and configure and customize it to work with URS.