Customer Engagement Functional

eXtreme365

CEC12 - Dynamics Field Service Mobility Features and Strategy

Presenter(s)

• 

  Ben Vollmer

  Global Field Service Director
  Microsoft
• 

  Shaun Riordan

  GBB for Field Service
  Microsoft

Dynamics 365 data can be accessed and interacted with via a number of clients: traditional Web Client, Unified Interface, Unified Service Desk, Portals, Field Service Mobile, Dynamics 365 for phones and tablets, HoloLens, and PowerApps. In this session, learn how these interfaces are changing over time and when you should leverage each one.