Customer Engagement
D365 CE and CRM
Kuldeep Gupta
Delivery Head
CloudFronts Technologies LLP
Anil Shah
Managing Partner
CloudFronts Technologies LLP
Dynamics 365 PSA or Project Service Automation is a fully functional Project Management application for services organizations. Whether you are doing Fixed Priced/Milestone based projects or Time & Materials projects, D365 PSA is the right platform for any organization already using D365. In this session we will hear from our Delivery Head, Kuldeep Gupta, who has written one of the first ebook on PSA , has published several articles on the Dynamics community and publications like MSDynamicsWorld. Kuldeep has not only done successful deployments of PSA but also uses D365 PSAevery day as our Project Management platform at CloudFronts. Finally, Anil Shah will talk about how the various PowerBI reports like Billable versus Non-Billable allocations are key to driving our decision making...from project planning to employee hiring.