Power User

D365 CE and CRM

PU04 - What to Consider When Upgrading to Dynamics 365 Customer Engagement

D365UG/CRMUG Presenter(s)

• 

  Rahul Bharath

  Solutions Consultant
  eBECS, a DXC Technology Company
• 

  Tricia Sinclair

  Solution Consultant
  eBECS, a DXC Technology Company

o Summary of legacy versions o Key upgrade considerations – end to end o Using Fast Track to migrate an On-Premise solution to Online o Upgrade project planning o Taking advantage of latest functionality o Dispelling common upgrade misconceptions o An opportunity to clean-up bad data o Making use of the latest reporting tools o Q&A