BI & Reporting
D365 CE and CRM
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Trey Johnson
Chief Evangelist
ZAP
The typical sales organization affords its members information about their accounts but often not much else. What if the power of knowing more about your customer could be harvested from external channels and internal resources you may already have? This session endeavors to walk through the ways data can be blended and presented in Dynamics 365/CRM to fully empower the sales & marketing team as decision makers and smarter operators! We'll present common patterns of data available in MANY organizations and review the ways other sources of data can be brought to the table for the betterment of your relationship management. Through conversation and demonstration, we’ll show where data can arrive architecturally on Azure to make for immediate and compelling analytical content in your favorite BI tool, Power BI! The session guarantees to be part presentation, part demonstration and all parts collaboration to ensure attendees leave with knowledge and inspiration around the data available to them as they continue to work smarter not harder.