With over 200 out-of-the-box connectors, Microsoft Flow is a true integration and workflow automation tool targeted at citizen developers. Those connectors and actions fulfil a good portion of business requirements with relative ease. However, they do come with limitations and based on experience, citizen developers often reach those limitations which ultimately lead to road blocks -something most consultant don't talk about! The good news is that you can stick to your low-code/no code principles and extend the Microsoft Flow capabilities beyond what you think is possible with the use of custom connectors. Don't worry about the word 'custom'. All you need is some knowledge and you'll be up and running within a few clicks. In this session we will explore the shortfalls of out-of-the-box connectors and the potential impacts they have on your solution. We will then demonstrate how easy it is to create custom connectors to unlock the true potential of Microsoft Flow . We will compare and contrast traditional code-based approaches with the custom connectors approach. Live demonstration will cover creating such connectors for 3rd party APIs as well as bespoke APIs.