Education

Didactics

Turn Your Frown Upside Down: Successful Methods to Improve Residency Program Morale and Change Culture

Presenter(s)

• 

  Joel Moll, MD

  Virginia Commonwealth University

  Disclosure Relationship(s): Nothing to disclose
• 

  Melissa White, MD, MPH

  Emory University

  Disclosure Relationship(s): Nothing to disclose
• LW

  Lauren Wingfield, MD

  Virginia Commonwealth University

  Disclosure Relationship(s): Nothing to disclose
• SM

  Stephen Miller, DO

  Virginia Commonwealth University

  Disclosure Relationship(s): Nothing to disclose

Residencies can be challenged by negative culture or morale that systemically impacts everything from recruitment to ACGME surveys and wellness. This didactic shares successful methods to change morale and culture, both measurable and not measurable. and serves as a resource for problem solving. Will examine roles of leadership, coordinator, residents in the process. Emergency physicians are rapid problem solvers, but do not always understand the change process. We have been successful in overcoming multiple barriers, institutional, financial, and personnel. We haver submitted as a rapid info 20 minutes format but if program committee has room for a 50 minute deeper dive we can add a problem solving session in addition.

Upon completion of this session, participants should be able to:

• Describe the impact of morale and culture education programs and accreditation
• Cite examples of successful methods used to improve morale and build positive culture
• Develop a realistic timeline for culture change
• Identify factors that contribute to program morale and culture
• List short and long term tools to change low program morale