Workshop - 90 Minutes
Nearly nine out of ten U.S. adults have difficulty understanding and using everyday health information that is generally available in health care facilities, retail outlets, media and communities. The average American reads at the 8th to 9th grade level. Based on these facts, there is a definite need to inform dental providers about health literacy and provide educational opportunities for providers about strategies to communicate effectively with their patients. The course will provide an introduction to several best practices in communicating effectively with patients. Presenters will discuss and demonstrate resources to analyze patient education materials; explain care recommendations so that patients are more prepared to follow recommendations; and improve communication using risk management techniques. This course will use interactive teaching techniques, including group discussion and role playing to enhance the participants’ learning experience.