Wellbeing (e.g. Youth, Community, Mental)
Sharing Session - 30 Minutes
Declining response rates and non-response bias are a concern for large-scale population health surveys. Residents of lower educational attainment, low income, racial and ethnicity communities, and young adults are often under-represented, often resulting in non-response bias. In 2018, Hennepin County Public Health worked to reduce non-response bias to ensure health is measured for all populations, in order to accurately identify health disparities. The 2018 SHAPE survey expanded beyond a traditional mailed survey methodology to include in-person data collection of a convenience sample of human services clients, clients and patients of a partner FQHC, and clients of culturally-specific services of Hennepin County. More than 3300 in-person surveys were collected, and nearly 200 surveys were exact matches to addresses in the mail sample for which there was no mailed survey response. Not only did this effort reach populations that may not have otherwise responded to the mail survey, it also led to invaluable collaboration opportunities.