Oral Themed Presentation
Oral Themed
Lindsay Johnston, MD, MEd
Associate Professor
Yale
Christie Bruno, DO
Associate Professor
Yale School of Medicine
Kristen Glass, MD
Assistant Professor
Penn State University School of Medicine
Heather French, MD, MSEd
Associate Professor
University of Pennsylvania School of Medicine
Anne Ades, MD, MSEd
Professor of Pediatrics
University of Pennsylvania School of Medicine
State the overall Goal or Outcome : During this workshop, participants will assess their predominant leadership style based upon the model by Daniel Goleman. Based upon the attributes of an individual team and the clinical events, some leadership styles may be preferable over others. Opportunities to consider alternative leadership styles and strategies for dealing with a variety of situations will be provided.
Course Content:
Leadership skills are critical for coordinating a healthcare team, particularly in acute or critical situations. Daniel Goleman, a well-respected science journalist describes six leadership styles that appear to have a direct and unique impact on the working atmosphere and performance of an organization. Individual providers typically have an inherent preference towards a particular leadership style, based upon their personality, conflict resolution style, and interpersonal skills. However, research suggests that people who are able to shift their leadership style based upon the details of a particular circumstance are most successful. Depending on the situation, some leadership styles may be more effective depending on the expertise of the team, time pressure, critical nature of the events, and the overall stakes.
The six leadership styles identified and described by Daniel Goleman are:
• Pace-setting: expects and models excellence and self direction; works best for motivated and skilled teams when quick results are needed
• Authoritative: mobilizes team members in a unified direction towards a common goal; works best for novices and/or inexperienced teams
• Affiliative: focuses on emotional bonding of and relationship building between individuals to the team; works best during times of emotional or moral distress
• Coaching: focuses on individual development to help team members meet their potential; works best for individuals committed to performance improvement
• Coercive: demands immediate compliance; works best during times of crisis when a singular, unified direction is necessary
• Democratic: gains consensus amongst team members to develop buy-in for a decision; works best when immediate decision-making is not required
Intended Audience : Educators
Appropriate for any level
Relevance to the Conference : This interactive workshop will provide an opportunity to learn about, and then to practice, the application of various leadership styles for healthcare providers who work in both clinical and administrative settings. Led by medical and simulation educators, participants will leave the workshop with an individualized assessment of their own leadership styles as well as an understanding the strengths and limitations of that leadership style. Multimedia triggers, including video clips, and an audience response system will be used to lead participants through a variety of exercises to highlight the strengths and weaknesses of the six leadership styles in a large group exercise. Participants will next be divided into small groups where case vignettes will be utilized as the basis for role playing exercises which will permit participants to practice “kinetic” leadership, i.e. adjusting one’s own leadership style to better fit the team and/or situational needs. Both medical and non-medical leadership challenges will be presented.