What makes digital transformation, Industry 4.0, and Quality 4.0 initiatives successful? This session explains the differences and provides an actionable six-step process you can use to plan successful digital transformation initiatives driven by strategy rather than technology. This approach comes from a comprehensive review of research over the past decade, including insights from patterns in patent applications. Planning for digital transformation can be difficult because the technologies used to make operations more efficient and effective can also improve, enhance, or transform customer experience. In addition, they can be used to build robust supplier networks (and even broaden ecosystems) that support near real-time visibility, communication, and collaboration. Always-on information networks challenge the old concepts of seams and transitions that previously kept workers and companies siloed. This presentation will provide clarity about how to balance all of these considerations and use digital technologies to advance your organization’s quality and performance goals.