Process
Nathan Soderborg, PhD
Prinicipal Scientist
Exponent
Farmington Hills, Michigan
With ever-increasing amounts of data generated in the course of normal operations, organizations desire ways to extract and communicate key messages from those data. It is common for management to request “dashboards” that summarize important trends in a way that is clear and easily digestible. This talk presents three real-world examples of dashboards developed for three distinct purposes.
• Monitoring manufacturing operations to detect noteworthy trends and initiate adjustments or corrective action if needed.
• Analyzing product inspection and defect data for use in root cause analysis and continuous improvement.
• Capturing trends of product field performance based on customer feedback and warranty claims in order to spot emerging issues as quickly as possible, prioritize response actions, and mitigate growing concerns.
The presentation identifies the different objectives for each of these scenarios and the corresponding challenges they raise. It provides examples of different approaches to data preparation and presentation and identifies pros and cons of different software tools for each of the cases.