Full Schedule

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Monday, November 18, 2019
7:00 AM - 8:00 AM

Breakfast
7:00 AM - 8:00 AM

Breakfast
Location: Ballrooms A-F

Favorite
8:00 AM - 9:00 AM

Opening Session & Keynote Speaker - Rick Smith
8:00 AM - 9:00 AM

Opening Session & Keynote Speaker - Rick Smith
Location: Ballrooms A-F
Rick Smith

Favorite

Rick Smith ### 863715###Keynote Speaker
9:15 AM - 10:15 AM

Concurrent Sessions
9:15 AM - 10:15 AM

M01 - Disrupt Yourself
Location: Preston Trail
Peter-Elias Alouche
People

Favorite

Peter-Elias Alouche ### 863748###Primary Presenter
9:15 AM - 10:15 AM

M02 - Quality Anarchy: How to Thrive in a State of Disruption
Location: Bent Tree
Chris Colaw – Lockheed Martin Corporation
People

Favorite

Chris Colaw – Lockheed Martin Corporation ### 618698###Primary Presenter
9:15 AM - 10:15 AM

M03 - Digital Transformation Success: A Cross-Industry Playbook
Location: Salons H-J
Nicole M. Radziwill – Intelex
Process

Favorite

Nicole M. Radziwill – Intelex ### 130577###Primary Presenter
9:15 AM - 10:15 AM

Q-Talks 1 & 2
9:15 AM - 9:30 AM

Q-Talk 1 - Smart Cities: The Quality Factor
Location: Addison
Paul Doherty

Favorite

Paul Doherty ### 856008###Primary Presenter
9:45 AM - 10:00 AM

Q-Talk 2 - Interactive Dashboards
Location: Addison
Therese Costich, Lean Six Sigma Master Black Belt, MBA – Salient Management Company

Favorite

Therese Costich, Lean Six Sigma Master Black Belt, MBA – Salient Management Company ### 618599###Primary Presenter
9:15 AM - 11:45 AM

Workshop
9:15 AM - 11:45 AM

M04 - The Easy Button? RPA Implementation Success Factors
Location: Mesquite
Laura Gibson
Technology

Favorite

Laura Gibson ### 855397###Primary Presenter
10:15 AM - 10:45 AM

Networking Break
10:15 AM - 10:45 AM

Networking Break
Location: Ballrooms A-F

Favorite
10:45 AM - 11:45 AM

Concurrent Sessions
10:45 AM - 11:45 AM

M06 - Transforming UI Automation to Achieve Excellence in Quality
Location: Bent Tree
Bhaumik Shroff
Process

Favorite

Bhaumik Shroff ### 879907###Primary Presenter
10:45 AM - 11:45 AM

M07 - Incorporating AI as a Part of Continuous Improvement
Location: Salons H-J
Murali Mariappan – Citi
Technology

Favorite

Murali Mariappan – Citi ### 439216###Primary Presenter
10:45 AM - 11:45 AM

Q-Talks 3 & 4
10:45 AM - 11:00 AM

Q-Talk 3 - Simplifying Seller's Experience
Location: Addison
Sagar Kulkarni

Favorite

Sagar Kulkarni ### 527942###Primary Presenter
11:15 AM - 11:30 AM

Q-Talk 4 - Proactive Quality: Leveraging Operational Data and AI to Mitigate Poor Customer Support
Location: Addison
Daniel McAdams

Favorite

Daniel McAdams ### 900522###Primary Presenter
10:45 AM - 11:45 AM

Solution Session
10:45 AM - 11:45 AM

M05 - Stanley Black & Decker’s Digital Approach to Quality 4.0
Location: Preston Trail
Miguel Gracia Tripp
Process

Favorite

Miguel Gracia Tripp ### 867132###Primary Presenter
11:45 AM - 1:00 PM

Lunch
11:45 AM - 1:00 PM

Lunch
Location: Ballrooms A-F

Favorite
1:00 PM - 2:00 PM

Concurrent Sessions
1:00 PM - 2:00 PM

M09 - Quality 4.0 Takes More Than Technology
Location: Bent Tree
Dave Ryeson; Elmer Corbin – IBM Watson Health
Process

Favorite

Dave Ryeson ### 748402###Co-Presenter @@@ Elmer Corbin – IBM Watson Health ### 383655###Co-Presenter
1:00 PM - 2:00 PM

M10 - Customer Experience and Digital Transformation
Location: Salons H-J
Sheila Shaffie

Favorite

Sheila Shaffie ### 856004###Primary Presenter
1:00 PM - 2:00 PM

Quality Conversations
1:00 PM - 2:00 PM

Quality Conversations
Location: Addison

Favorite
1:00 PM - 2:00 PM

Solution Session
1:00 PM - 2:00 PM

M08 - Analytical Process Design Using Virtual Prototyping
Location: Preston Trail
Bill Hathaway – MoreSteam; Daniel de Rozario – Lockheed Martin
Technology

Favorite

Bill Hathaway – MoreSteam ### 67142###Primary Presenter @@@ Daniel de Rozario – Lockheed Martin ### 886089###Co-Presenter
1:00 PM - 3:30 PM

Workshop
1:00 PM - 3:30 PM

M11 - Agile Overhaul
Location: Mesquite
Rick Steiner
Process

Favorite

Rick Steiner ### 861118###Primary Presenter
2:00 PM - 2:30 PM

Networking Break
2:00 PM - 2:30 PM

Networking Break
Location: Ballrooms A-F

Favorite
2:30 PM - 3:30 PM

Concurrent Sessions
2:30 PM - 3:30 PM

M13 - Disruption in Motion: Autonomous Vehicles Drive Nashville’s Public Transit Innovation
Location: Bent Tree
Paul Doherty
Technology

Favorite

Paul Doherty ### 856008###Primary Presenter
2:30 PM - 3:30 PM

M14 - Apply Natural Language Tool to Analyze 100K+ Work Orders in Minutes
Location: Salons H-J
Viet Ho
Technology

Favorite

Viet Ho ### 863188###Primary Presenter
2:30 PM - 3:30 PM

Quality Conversations
2:30 PM - 3:30 PM

Quality Conversations
Location: Addison

Favorite
2:30 PM - 3:30 PM

Solution Session
2:30 PM - 3:30 PM

M12 - Doing Digital vs. Being Digital: How to Take Full Advantage of Disruption 4.0 and Digital Transformation
Location: Preston Trail
Therese Costich, Lean Six Sigma Master Black Belt, MBA – Salient Management Company
Technology

Favorite

Therese Costich, Lean Six Sigma Master Black Belt, MBA – Salient Management Company ### 618599###Primary Presenter
3:45 PM - 4:45 PM

Guided Collaboration Session
3:45 PM - 4:45 PM

Quality 4.0 @ Work
Location: Ballrooms A-F

Favorite
5:00 PM - 7:00 PM

Networking Reception
5:00 PM - 7:00 PM

Networking Reception
Location: Vista Ballroom

Favorite