James Bossert

Consultant
J&T Consulting
Fort Worth, Texas

Jim Bossert has been involved in Quality for over 40 years. He learnd about manufacturing at Xerox and Kodak. Management at GE, Nokia and Bank of America. Consulting at Six Sigma Academy and ASI. He has experience as a statistician. an author, a presenter and a teacher. He is now working with healthcare to provide insight on best practices and data quality. He is a Certified Professional in Healthcare Quality, an ASQ CQE, CQA, CQM/OE, CSSBB and CSMBB. ,

Presentation(s):

• M10 - Agile Product Development and Agile Lean Six Sigma

  Monday, May 20
  12:15 PM – 1:15 PM

• M17 - Integrating VoC, Kano, and QFD in Process Design

  Monday, May 20
  1:30 PM – 2:30 PM

• M27 - Analyzing the Voice of the Customer Using the Kano Model

  Monday, May 20
  3:00 PM – 4:00 PM