Chief Process Officer
WLPE
Gilbert, Arizona
Dr. William LaFollette has over twenty-five years of experience in delivering quality and organizational excellence programs in the health care, service, and telecommunications industries. He is a leader, strategist, public speaker, teacher, and author. Will serves the American Society for Quality (ASQ), the Association for Business Process Management Professionals (ABPMP), Southwest Alliance for Excellence Board of Directors and the US TAG 279. Over his career he has be instrumental in building education and certification programs, developing professional collaborative teams, leading execution of global quality and innovation initiatives and implementation of global strategic solutions.
Will holds a Doctorate in Business Administration- Organizational Psychology, a MS. in Quality Management, is a Certified Lean Six Sigma Master Black Belt and Certified Quality Engineer.
Monday, May 20
12:15 PM – 1:15 PM
Tuesday, May 21
10:45 AM – 11:45 AM
Wednesday, May 22
9:30 AM – 10:30 AM