Live Case Study
The project deals with a gap detected in an important objective for our organization: variety (flexibility to deliver different products to our clients). We use the indicator “availability of critical equipment” that measures the time in which the equipment is available to manufacture the different products. For this reason, according to strategic guidelines, this indicator must be above 99.5%, since lower values represent losses for our company. At our Abralit plant located in Arequipa, Peru, we had an availability of 90%. It is here where our journey started. We used the FMEA for the design of a new machine, which was developed entirely by maintenance personnel. For this project, the DMAIC methodology was used. The main tools were affinity diagrams, Ishikawa diagrams, SMED, and FMEA. Thanks to those tools, we reduced preventive maintenance times by 80%. Additionally, the realization of this project improved our Internal Customer Satisfaction, consolidated teamwork and completely close the gap detected.