The Future of Quality
Concurrent Session
Eileen Serrano, ASQ CQE, CSSBB, CMQ/OE
Principal Engineer
Roche Operations Ltd.
Yauco, Puerto Rico
Javed Cheema, CQA, CQPA, CQE, CQM/OE, CSSMBB, PEM, Fellow ASQ
Global Director of Lean Enterprise
Neapco Drivelines
West Bloomfield, Michigan
Level: Basic
As quality professionals, we must take the lead embracing the application of emerging technologies to continue building and sustaining a culture of quality. In this session, a case study from a manufacturing facility will demonstrate how an old tool, i.e., process status boards used as part of the lean daily accountability process, evolved into a new approach named “manufacturing analytics.” This concept refers to a way to organize information using technology to simplify measuring and monitoring key performance indicators, standardizing reporting tools and metrics with centralized data access to ensure right data for the right people at the right time to add value for stakeholders.