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Building and Sustaining a Culture of Quality
Workshop
Nancy Noonan, B.A., M.A.
Professional Consultant and Trainer
Contacts Count LLC
Arvada, Colorado
Ellen Quinn
Quality and Mission Assurance Manager
Northrop Grumman
Rockville, Maryland
Division: All - Tools/Skills
Build your skill in cultivating business relationships and uncovering opportunities in a variety of professional and social settings. Fewer than 20 percent of the professionals surveyed have the network they need to accomplish their goals. Yet everyone can gain the skills to create the network they need. Your confidence and competence with these skills will help you succeed in the workplace for years to come. Advance through the six stages of trust building in any relationship (accident, acquaintance, associate, active, advocate, ally)
In this session, you'll learn how to: find collaborators and build partnerships; make your value visible in conversations … without bragging; remember names, and teach them yours; answer "What do you do?" in a way that shows your character and competence; steer small-talk to uncover resources and opportunities; make the most of memberships, associations, and conferences; and gather business intelligence.