Building and Sustaining a Culture of Quality

Workshop

M11 - Connect, Converse, Collaborate: At ASQ and Beyond

Primary Presenter(s)

• 

  Nancy Noonan, B.A., M.A.

  Professional Consultant and Trainer
  Contacts Count LLC
  Arvada, Colorado

Moderator(s)

• 

  Ellen Quinn

  Quality and Mission Assurance Manager
  Northrop Grumman
  Rockville, Maryland

Division: All - Tools/Skills

Build your skill in cultivating business relationships and uncovering opportunities in a variety of professional and social settings. Fewer than 20 percent of the professionals surveyed have the network they need to accomplish their goals. Yet everyone can gain the skills to create the network they need. Your confidence and competence with these skills will help you succeed in the workplace for years to come. Advance through the six stages of trust building in any relationship (accident, acquaintance, associate, active, advocate, ally)
In this session, you'll learn how to: find collaborators and build partnerships; make your value visible in conversations … without bragging; remember names, and teach them yours; answer "What do you do?" in a way that shows your character and competence; steer small-talk to uncover resources and opportunities; make the most of memberships, associations, and conferences; and gather business intelligence.

Learning Objectives:

• Expand on new connections made during this workshop.
• Identify the stage of relationship you have achieved with someone; follow up and reconnect in appropriate ways.
• Learn three tips for remembering a name, three tips for teaching your name, and how to recover if you forget someone else’s name.
• Discover how to take advantage of ChoicePoints at conferences and meetings and two ways to make your value visible there.
• Make the most of memberships, associations, and conferences.
• Ask good questions to uncover opportunities and commonalities