Full Schedule

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Sunday, May 19, 2019
8:00 AM - 8:00 PM

Attendee Registration
8:00 AM - 8:00 PM

Attendee Registration
Location: 11th Street Lobby

Favorite
5:00 PM - 6:30 PM

Annual Business Meeting
5:00 PM - 6:30 PM

Annual Business Meeting
Location: Arena

Favorite
6:30 PM - 8:30 PM

Opening Reception
6:30 PM - 8:30 PM

Opening Reception
Location: Exhibit Hall F

Favorite
Monday, May 20, 2019
7:00 AM - 5:00 PM

Attendee Registration
7:00 AM - 5:00 PM

Attendee Registration
Location: 11th Street Lobby

Favorite
8:00 AM - 9:45 AM

Welcome and Keynote Speaker - Patrick Schwerdtfeger
8:00 AM - 9:45 AM

Welcome and Keynote Speaker - Patrick Schwerdtfeger
Location: Arena

Favorite

Patrick Schwerdtfeger ### 627993###Keynote Speaker
10:00 AM - 10:30 AM

Product Demos
10:00 AM - 10:30 AM

ETQ: Make Quality Your Competitive Advantage with a QMS Platform for Today's Quality Requirements
Location: 121 C

Favorite

Glenn Fraser ### 738659###Speaker
10:00 AM - 10:30 AM

MasterControl: Product Quality from Design to Delivery and Beyond
Location: 106

Favorite

Tyson Olcott ### 738657###Speaker @@@ Dallas Volk ### 738658###Speaker
10:00 AM - 10:30 AM

Minitab: Spend Less Time Managing Projects and More Time Moving Them Forward: Companion by Minitab
Location: 114

Favorite

Jennifer Atlas – Minitab ### 140560###Speaker
10:00 AM - 10:30 AM

Social Networks for Beginners
10:00 AM - 10:30 AM

Social Networks for Beginners
Location: 108

Favorite

Shannon Bishop ### 378412###Primary Presenter
10:00 AM - 11:00 AM

Attendee Orientation Session
10:00 AM - 11:00 AM

Attendee Orientation Session
Location: 110 AB

Favorite
10:00 AM - 11:15 AM

Conference Kickoff With Sponsors and Exhibitors
10:00 AM - 11:15 AM

Conference Kickoff With Sponsors and Exhibitors
Location: Exhibit Hall F

Favorite
10:00 AM - 11:15 AM

Q-Talks
10:00 AM - 10:15 AM

Q-Talk #1 - Mapping Quality Problems to Machine Learning Solutions
Location: Quality 4.0 Theater

Favorite

Nicole M. Radziwill – Intelex ### 130577###Primary Presenter
10:30 AM - 10:45 AM

Q-Talk #2 - Risk Assessment in the era of Industry 4.0
Location: Quality 4.0 Theater

Favorite

Bev Daniels – IDEXX laboratories, Inc. ### 184336###Primary Presenter
11:00 AM - 11:15 AM

Q-Talk #3 - Can Quality 4.0 answer “THE QUESTION?”
Location: Quality 4.0 Theater

Favorite

Scott Bensen – Total CI Info, LLC. (TCII) ### 439217###Primary Presenter
10:30 AM - 11:15 AM

Winning the Race to Quality 4.0
10:30 AM - 11:15 AM

Winning the Race to Quality 4.0
Location: 121 D

Favorite

Dave Ryeson ### 748402###Co-Presenter @@@ Bill Brody ### 748401###Co-Presenter
10:45 AM - 11:15 AM

Product Demos
10:45 AM - 11:15 AM

Abel Solutions: Quality Control Built on Three Basic Principles
Location: 121 E

Favorite

Anthony Magee ### 738665###Speaker
10:45 AM - 11:15 AM

CANEA ONE: A Fully Integrated Quality Management Solution
Location: 121 F

Favorite

Anthony Bone ### 738664###Speaker
10:45 AM - 11:15 AM

Lockheed Martin: Autonomous Inspection Drone Techniques and Quality Engineering Skillsets of the Future
Location: 122

Favorite

Chris Colaw – Lockheed Martin Corporation ### 618698###Speaker
10:45 AM - 11:15 AM

Minitab: Introducing Minitab 19
Location: 114

Favorite

Jennifer Atlas – Minitab ### 140560###Speaker
11:15 AM - 12:15 PM

Lunch (Ticket Required)
11:15 AM - 12:15 PM

Lunch (Ticket Required)
Location: Exhibit Hall C

Favorite
12:15 PM - 1:15 PM

Concurrent Sessions (M01 - M10)
12:15 PM - 1:15 PM

M01 - Siloed No More: How You Can Unify Quality Across Your Global Stakeholders
Location: 121 E

Favorite

Sophia Finn – Veeva Systems ### 710458###Primary Presenter @@@ Will LaFollette – WLPE ### 295708###Moderator
12:15 PM - 1:15 PM

M02 - Aligning Lean Six Sigma With the Customer Insights Business Case
Location: 121 F
The Future of Quality

Favorite

John Goodman – CCMC ### 42430###Primary Presenter @@@ Gary Kollm ### 736500###Moderator
12:15 PM - 1:15 PM

M03 - User Experience: Shifting Perspective on Quality
Location: 102
Managing Change

Favorite

Himani Kulkarni – Intel Corporation ### 635462###Primary Presenter @@@ Lisa Grosskopf ### 736495###Moderator
12:15 PM - 1:15 PM

M04 - Business Bootcamp: Boost Engagement, Execution, and Earning
Location: 203
Building and Sustaining a Culture of Quality

Favorite

Shane Yount – Competitive Solutions, Inc. ### 42485###Primary Presenter @@@ Grace L. Duffy, MBA, LSSMBB, CMQ/OE, CQA, CQIA, SSGB – Management & Performance Systems ### 294894###Moderator
12:15 PM - 1:15 PM

M05 - A Continuous Improvement Case Study Overview: How One Organization Sustained Continuous Improvement and Grew Their Bottom Line by 40 – 50% by Empowering the Points of Value Creation
Location: 204
The Future of Quality

Favorite

Therese Costich, Lean Six Sigma Master Black Belt, MBA – Salient Management Company ### 618599###Primary Presenter @@@ Peggy Milz ### 736503###Moderator
12:15 PM - 1:15 PM

M06 - Statistical Methods in Foundry Operations
Location: 121 C
Quality Basics

Favorite

Kaliakthan S. Krishnamoorthi, PhD. – Bradley University, IMET Department ### 635476###Primary Presenter @@@ Ellen Lyons ### 736502###Moderator
12:15 PM - 1:15 PM

M07 - Current FDA Expectations for 3-D Printed Devices
Location: 121 D
The Future of Quality

Favorite

John H. Jenkins – Ken Block Consulting ### 748075###Primary Presenter @@@ Ardith Beitel – The Boeing Company ### 123063###Moderator
12:15 PM - 1:15 PM

M08 - Measuring Sense of Urgency: A Leadership Dilemma
Location: 108
Managing Change

Favorite

Jeff Kahne, Ph.D Leadership Studies, Master Black Belt – Firefly Consulting ### 122990###Primary Presenter @@@ Chris McMillan, CSSBB, PMP, ITIL Expert – CITY OF FAYETTEVILLE NC ### 122953###Moderator
12:15 PM - 1:15 PM

M09 - Proven Tips for Successful Root Cause Analysis
Location: 110
Quality Basics

Favorite

Michael Levenhagen, ASQLSSBB, LBC, PMP – ASQ Lean Enterprise Division ### 635504###Primary Presenter @@@ Nancy Pasquan ### 48778###Moderator
12:15 PM - 1:15 PM

M10 - Agile Product Development and Agile Lean Six Sigma
Location: 200
The Future of Quality

Favorite

Dodd Starbird, MBA, MBB – Implementation Partners LLC ### 30932###Primary Presenter @@@ James Bossert – J&T Consulting ### 439209###Moderator
12:15 PM - 1:15 PM

Live Case Studies (CS01 - CS04)
12:15 PM - 1:15 PM

CS01 - Service to Sales Revolution Team - Max Bupa Health Insurance Co. Ltd., India
Location: 202 A

Favorite
12:15 PM - 1:15 PM

CS02 - Activated: ABACOM - SanCor Salud, Argentina
Location: 202 B

Favorite
12:15 PM - 1:15 PM

CS03 - ENERGÉTICOS - Altos Hornos de México, S.A.B. de C.V., México
Location: 202 C

Favorite
12:15 PM - 1:15 PM

CS04 - Sunflower, Better NPP, Better Life - SNERDI, China
Location: 202 D

Favorite
12:15 PM - 2:30 PM

Workshops (M11 - M14)
12:15 PM - 2:30 PM

M11 - Connect, Converse, Collaborate: At ASQ and Beyond
Location: Ballroom A
Building and Sustaining a Culture of Quality

Favorite

Nancy Noonan, B.A., M.A. – Contacts Count LLC ### 635441###Primary Presenter @@@ Ellen C. Quinn – Northrop Grumman ### 635442###Moderator
12:15 PM - 2:30 PM

M12 - Core Tools: The Alphabet Soup of APQP, PPAP, FMEA, SPC, and MSA
Location: Ballroom C
Quality Basics

Favorite

Jd Marhevko, MBB, CSBB, CMQOE, CQE, Shainin Medalist, STEP Ahead, Crain – SAF Holland ### 70092###Primary Presenter @@@ Aimee Siegler, CQI, CQIA, CQA, CMQ/OE – Benchmark Electronics ### 48167###Moderator
12:15 PM - 2:30 PM

M13 - Leading Teams: Conflict for Innovation and Change
Location: Ballroom B
Managing Change

Favorite

Carol Ann Wolfgang, CMQ-OE, CQA, SSGB – NAVFAC EXWC ### 635443###Primary Presenter @@@ Marilyn Monda – Monda Consulting ### 123414###Co-Presenter @@@ Lukas Cap – HD&L ### 648152###Co-Presenter @@@ Chaitanya Baliga ### 736490###Moderator
12:15 PM - 2:30 PM

M14 - Simulation Modeling Workshop
Location: 201 AB
Advanced Content Master's Series

Favorite

Kurt Kreuger – Kreuger Consulting LLC ### 635437###Primary Presenter @@@ Jennifer J. Stepniowski, MBA, CMQ/OE – Pro QC International ### 122951###Moderator
1:30 PM - 2:30 PM

Concurrent Sessions (M15 - M24)
1:30 PM - 2:30 PM

M15 - To Effect Change: Create a ROCK STAR
Location: 204
Managing Change

Favorite

Wanda R. Sturm, MBA, MBB, CCM – Bearded Fox Brewing Company ### 326596###Primary Presenter @@@ Shawn Armstrong – PakTech ### 295707###Moderator
1:30 PM - 2:30 PM

M16 - Are You Intimidated by Cloud-Based Automation in Life Sciences?
Location: 121 F
The Future of Quality

Favorite

Erin Wright – MasterControl ### 725828###Primary Presenter @@@ Chris McMillan, CSSBB, PMP, ITIL Expert – CITY OF FAYETTEVILLE NC ### 122953###Moderator
1:30 PM - 2:30 PM

M17 - Integrating VoC, Kano, and QFD in Process Design
Location: 102
Quality Basics

Favorite

Michael Seawood, CSSBB, PMP – Farm Credit Mid-America ### 635493###Primary Presenter @@@ James Bossert – J&T Consulting ### 439209###Moderator
1:30 PM - 2:30 PM

M18 - Transformational Leadership for Organizational Change
Location: 110
Managing Change

Favorite

Cherron L. Blakely, MBA, CQA, CQIA, LSSGB – Office of Product Evaluation and Quality (OPEQ), Center for Devices and Radiological Health, Food and Drug Administration ### 635475###Primary Presenter @@@ Patrice Griffith, MBA, CMQ/OE, CQA, MT(ASCP) – University of Texas Southwestern Medical Center ### 70078###Moderator
1:30 PM - 2:30 PM

M19 - Strategies for Maximizing Overall Equipment Effectiveness of Medical Equipment
Location: 121 C
Building and Sustaining a Culture of Quality

Favorite

Javed M. Cheema, CQA, CQPA, CQE, CQM/OE, CSSMBB, PEM, Fellow ASQ – Neapco Drivelines ### 635498###Primary Presenter @@@ Christopher A. Fenton – Neapco Holdings, LLC ### 648151###Co-Presenter @@@ George Marcel ### 488785###Moderator
1:30 PM - 2:30 PM

M20 - Improved Statistical Process Control with Automatic Time Series Forecasting
Location: 121 D
Advanced Content Master's Series

Favorite

John Noguera, P. Eng. – SigmaXL, Inc. ### 439203###Primary Presenter @@@ Stephanie Parker ### 70685###Moderator
1:30 PM - 2:30 PM

M21 - Lean for Communications: Less Is More
Location: 200
Building and Sustaining a Culture of Quality

Favorite

Larry J. Edwards, MBA, CMQ/OE, CSSB, PMP, ITIL – Larry Edwards & Associates, LLC ### 635491###Primary Presenter
1:30 PM - 2:30 PM

M22 - Big Data and AI to Determine Voice of the Customer
Location: 108
The Future of Quality

Favorite

Keith Bowers – Bowers Management Analytics ### 635471###Primary Presenter @@@ Debra Harrison ### 488781###Moderator
1:30 PM - 2:30 PM

M23 - A Systems Thinking Approach to Leading and Managing Change
Location: 203
Quality Basics

Favorite

Kathy McLernon, PMP, Lean Six Sigma Black Belt – LMI ### 635485###Primary Presenter @@@ Hung Le, PhD, MBA – Northrop Grumman ### 635483###Co-Presenter @@@ Grace L. Duffy, MBA, LSSMBB, CMQ/OE, CQA, CQIA, SSGB – Management & Performance Systems ### 294894###Moderator
1:30 PM - 2:30 PM

M24 - Applying Agile Methodology and Adult Learning Principles
Location: 100
The Future of Quality

Favorite

Azizeh Elias Constantinescu, MBB – UL LLC ### 635461###Primary Presenter @@@ Newton Moore – UL ### 652769###Co-Presenter @@@ Belinda Chavez – Honeywell ### 488778###Moderator
1:30 PM - 2:30 PM

Live Case Studies (CS05 - CS08)
1:30 PM - 2:30 PM

CS05 - Spares Team - ESAB, United States
Location: 202 A

Favorite
1:30 PM - 2:30 PM

CS06 - Nexteer Suzhou - Nexteer Automotive (Suzhou) Co., Ltd., China
Location: 202 B

Favorite
1:30 PM - 2:30 PM

CS07 - Dalian Quality Improvement Team - Dalian Haier Air Conditioner Co., Ltd., China
Location: 202 C

Favorite
1:30 PM - 2:30 PM

CS08 - Improve AWS Qualifier Productivity - Max Life Insurance Co. Ltd., India
Location: 202 D

Favorite
2:30 PM - 3:00 PM

Networking Break
2:30 PM - 3:00 PM

Networking Break
Location: Exhibit Hall F

Favorite
3:00 PM - 4:00 PM

Concurrent Sessions (M25 - M39)
3:00 PM - 4:00 PM

M25 - Positioning Quality & Mission Success for Affordability
Location: 201 AB
The Future of Quality

Favorite

Chris Colaw – Lockheed Martin Corporation ### 618698###Primary Presenter @@@ Tracy Owens, CQE – ASQ Innovation Division ### 43869###Moderator
3:00 PM - 4:00 PM

M26 - Sustaining Continuous Improvement in Government
Location: 121 F
Building and Sustaining a Culture of Quality

Favorite

Shruti Patil – City of Tyler ### 635500###Primary Presenter @@@ Kristi Boyett – City of Tyler ### 635501###Co-Presenter @@@ Chris McMillan, CSSBB, PMP, ITIL Expert – CITY OF FAYETTEVILLE NC ### 122953###Moderator
3:00 PM - 4:00 PM

M27 - Analyzing the Voice of the Customer Using the Kano Model
Location: 121 E
Quality Basics

Favorite

Elizabeth A. Cudney, ASQ Fellow, IAQ Academician, CSSBB, CQE, CQM/OE – Missouri University of Science and Technology ### 43878###Primary Presenter @@@ James Bossert – J&T Consulting ### 439209###Moderator
3:00 PM - 4:00 PM

M28 - Systems Transformation: Your Role as a Lean Leader
Location: 204
Building and Sustaining a Culture of Quality

Favorite

Erin Christiaens, B.Sc, MBA, PMP – Lead2Lean Solutions, Inc. ### 635465###Primary Presenter @@@ Jaret Moch – Star Produce ### 635466###Co-Presenter @@@ Michael Levenhagen, ASQLSSBB, LBC, PMP – ASQ Lean Enterprise Division ### 635504###Moderator
3:00 PM - 4:00 PM

M29 - Lean Six Sigma Cultural Transformation at Nielsen Brazil
Location: 114
Building and Sustaining a Culture of Quality

Favorite

Marcelo Fernandes – MF Operational Excellence ### 426436###Primary Presenter @@@ JENNIFER Hurst – CTD Partners LLC ### 426437###Co-Presenter @@@ Gary Kollm ### 736500###Moderator
3:00 PM - 4:00 PM

M30 - Creating and Sustaining a Culture of Excellence
Location: 108
Building and Sustaining a Culture of Quality

Favorite

Hung Le, PhD, MBA – Northrop Grumman ### 635483###Primary Presenter @@@ Evan Tomita – Northrop Grumman ### 635484###Co-Presenter @@@ Navin Dedhia ### 488779###Moderator
3:00 PM - 4:00 PM

M31 - Sustained Organizational Success Through ISO 9004:2018
Location: 102
Building and Sustaining a Culture of Quality

Favorite

Robert Freeman – Practical Perspectives ### 635481###Primary Presenter @@@ Imran Ahmad Rana – Treet Corporation Limited ### 70112###Moderator
3:00 PM - 4:00 PM

M32 - Leading Change to Improve Human Performance
Location: 110
Managing Change

Favorite

Steven Greer – Procter & Gamble ### 294912###Primary Presenter @@@ Jd Marhevko, MBB, CSBB, CMQOE, CQE, Shainin Medalist, STEP Ahead, Crain – SAF Holland ### 70092###Moderator
3:00 PM - 4:00 PM

M33 - Quality on Steroids: Leading Disruptive Change
Location: 200
Managing Change

Favorite

WILLY W. Vandenbrande – QS Consult ### 44631###Primary Presenter @@@ Debra Harrison ### 488781###Moderator
3:00 PM - 4:00 PM

M34 - Projects Are Unique, but What About Their Quality Systems?
Location: 121 C
Advanced Content Master's Series

Favorite

Zakaria S. Alhelal, MSc., CQE, PMP – Saudi Aramco ### 635460###Primary Presenter @@@ Ray Crawford ### 738169###Moderator
3:00 PM - 4:00 PM

M35 - Manufacturing Analytics: Old Concept, New Approach
Location: 121 D
The Future of Quality

Favorite

Eileen Serrano, ASQ CQE, CSSBB, CMQ/OE – Roche Operations Ltd. ### 122958###Primary Presenter @@@ Javed M. Cheema, CQA, CQPA, CQE, CQM/OE, CSSMBB, PEM, Fellow ASQ – Neapco Drivelines ### 635498###Moderator
3:00 PM - 4:00 PM

M36 - Developing Your Own Leadership Stories
Location: 106
Building and Sustaining a Culture of Quality

Favorite

Russell L. Roberson – Northwestern University & University of Wisconsin ### 635458###Primary Presenter @@@ Grace L. Duffy, MBA, LSSMBB, CMQ/OE, CQA, CQIA, SSGB – Management & Performance Systems ### 294894###Moderator
3:00 PM - 4:00 PM

M37 - Grading: Uncover the Insight Hidden in Big Data
Location: 122
Quality Basics

Favorite

Steve Wise – InfinityQS® International, Inc. ### 635499###Primary Presenter @@@ Imran Ahmad Rana – Treet Corporation Limited ### 70112###Moderator
3:00 PM - 4:00 PM

M38 - Meaningful Metrics: Measuring Isn't Enough
Location: 203
Building and Sustaining a Culture of Quality

Favorite

Christianna Hayes, MBA, CSSMBB, CQE, CQA, PMP – Impact Performance Solutions ### 635472###Primary Presenter @@@ Carolann Wolfgang, SSGB, CMQ/OE, CQA, CSP – Naval Facilities Engineering Command Engineering and Expeditionary Warfare Center ### 70133###Moderator
3:00 PM - 4:00 PM

M39 - Supply Chain Quality in the Real World: Business Impacts and Challenges
Location: 100
The Future of Quality

Favorite

Morgan Palmer – ETQ ### 738654###Primary Presenter @@@ Sara Hanks – GE Transportation, a Wabtec Company ### 742810###Co-Presenter
3:00 PM - 4:00 PM

Live Case Studies (CS09 - CS12)
3:00 PM - 4:00 PM

CS09 - Let's Improve Together - QROMA, Peru
Location: 202 A

Favorite
3:00 PM - 4:00 PM

CS10 - Green Interior Team - Pan Asia Technical Automotive Center/Yanfeng Automotive Interiors, China
Location: 202 B

Favorite
3:00 PM - 4:00 PM

CS11 - Team Fast Track Renewal Policy Issuance TAT - Max Bupa Health Insurance Co. Ltd., India
Location: 202 C

Favorite
3:00 PM - 4:00 PM

CS12 - Qualitative Change Team - Qingdao Haier Washing Machine Co., Ltd., China
Location: 202 D

Favorite
4:15 PM - 5:15 PM

Keynote Speaker - Tricia Wang
4:15 PM - 5:15 PM

Keynote Speaker - Tricia Wang
Location: Arena

Favorite

Tricia Wang ### 740181###Keynote Speaker
5:30 PM - 6:45 PM

After 5 Sessions (AF01 - AF04)
5:30 PM - 6:45 PM

AF01 - Mouse Trap Board Game Usage in Root Cause Analysis Training
Location: Ballroom B

Favorite

Shawn Perkins, ASQ Senior Member, CSSBB, CQA, Graduate Certificate in Applied Statistical Strategies from the University of Tennessee – The Clorox Company ### 188364###Primary Presenter
5:30 PM - 6:45 PM

AF02 - Mistake-Proof the Miss Universe Pageant & Academy Awards
Location: 201 AB

Favorite

Shane J. Schvaneveldt – Weber State University ### 645690###Primary Presenter
5:30 PM - 6:45 PM

AF03 - Salary Negotiation 101
Location: Ballroom A

Favorite

Derek Purdy, BS, Mathematics; Masters, Engineering Management – Benvenue Medical, Inc. ### 44634###Primary Presenter
5:30 PM - 6:45 PM

AF04 - Can You be a Creative Quality Professional? Yes - You Can.
Location: Ballroom C

Favorite

Johanna Rusly – Oracle America Inc. ### 645691###Primary Presenter
Tuesday, May 21, 2019
7:30 AM - 5:00 PM

Attendee Registration
7:30 AM - 5:00 PM

Attendee Registration
Location: 11th Street Lobby

Favorite
8:00 AM - 9:00 AM

Keynote Speaker - Benjamin Lavoie
8:00 AM - 9:00 AM

Keynote Speaker - Benjamin Lavoie
Location: Arena

Favorite

Benjamin Lavoie – Anheuser-Busch InBev ### 487994###Keynote Speaker
9:15 AM - 10:00 AM

Winning the Race to Quality 4.0
9:15 AM - 10:00 AM

Winning the Race to Quality 4.0
Location: 201 AB

Favorite

Bill Brody ### 748401###Co-Presenter @@@ Dave Ryeson ### 748402###Co-Presenter
9:15 AM - 10:15 AM

Concurrent Sessions (T01 - T10)
9:15 AM - 10:15 AM

T01 - Quality Method for Product Reliability Assurance
Location: 121 C
Advanced Content Master's Series

Favorite

Cherming Tan – Chang Gung University ### 635452###Primary Presenter @@@ Chaitanya Baliga ### 736490###Moderator
9:15 AM - 10:15 AM

T02 - Continuous Improvement for the Rest of Us
Location: 204
Quality Basics

Favorite

Katie Labedz – Plexus ### 635451###Primary Presenter @@@ Michael Levenhagen, ASQLSSBB, LBC, PMP – ASQ Lean Enterprise Division ### 635504###Moderator
9:15 AM - 10:15 AM

T03 - People and Process Skills for Industry 4.0
Location: 200
The Future of Quality

Favorite

Peter Merrill – Quest Management Inc. ### 635467###Primary Presenter @@@ Javed M. Cheema, CQA, CQPA, CQE, CQM/OE, CSSMBB, PEM, Fellow ASQ – Neapco Drivelines ### 635498###Moderator
9:15 AM - 10:15 AM

T04 - Unlock Your Influential Leadership Potential
Location: 110 AB
Building and Sustaining a Culture of Quality

Favorite

Erin Urban, Lean Six Sigma Black Belt, Certified Leadership Development Coach – UPPSolutions, LLC ### 439191###Primary Presenter @@@ Belinda Chavez – Honeywell ### 488778###Moderator
9:15 AM - 10:15 AM

T05 - Simplify, Synergize, and Scale: Knowledge Management Approaches in Tata Group
Location: 121 E
Managing Change

Favorite

Devraj Chattaraj – Tata Sons Ltd. ### 635473###Primary Presenter @@@ Jd Marhevko, MBB, CSBB, CMQOE, CQE, Shainin Medalist, STEP Ahead, Crain – SAF Holland ### 70092###Moderator
9:15 AM - 10:15 AM

T06 - Join Statistics and Physics Into Systemic Early Failure Analysis
Location: 121 F
Advanced Content Master's Series

Favorite

David E. Verbitsky – ALefa ### 635503###Primary Presenter @@@ Grace L. Duffy, MBA, LSSMBB, CMQ/OE, CQA, CQIA, SSGB – Management & Performance Systems ### 294894###Moderator
9:15 AM - 10:15 AM

T07 - A Fresh Approach to Risk Assessment and FMEA
Location: 121 D
Quality Basics

Favorite

Beverly Daniels – IDEXX ### 30890###Primary Presenter @@@ Shawn Armstrong – PakTech ### 295707###Moderator
9:15 AM - 10:15 AM

T08 - How to Lead Culture Change Toward Excellence
Location: 203
Managing Change

Favorite

Adam Stoehr, PhD, MBA, BBA – Excellence Canada ### 294890###Primary Presenter @@@ George Marcel ### 488785###Moderator
9:15 AM - 10:15 AM

T09 - Shaping a Future Oriented and Process Based QMS
Location: 108
Building and Sustaining a Culture of Quality

Favorite

Sabrina Gerard – Datwyler Sealing Solutions ### 635489###Primary Presenter @@@ Ellen Lyons ### 736502###Moderator
9:15 AM - 10:15 AM

T10 - Project Management Using Visual Management Methods
Location: 102
Managing Change

Favorite

Frank K. Murdock, Lean Bronze Certified – FKM Consulting, LLC ### 635469###Primary Presenter @@@ Nancy Pasquan ### 48778###Moderator
9:15 AM - 10:15 AM

Live Case Studies (CS13 - CS16)
9:15 AM - 10:15 AM

CS13 - Delighting Customers at Contact Centre Team -Max Bupa Health Insurance Co. Ltd., India
Location: 202 A

Favorite
9:15 AM - 10:15 AM

CS14 - Sell Right for Customer Delight at Axis Bank -Max Life Insurance Co. Ltd., India
Location: 202 B

Favorite
9:15 AM - 10:15 AM

CS15 - Coke Plant - Tata Steel Limited, India
Location: 202 C

Favorite
9:15 AM - 10:15 AM

CS16 - Zero Bad Group Team - Hefei Haier Washing Machine Co., Ltd., China
Location: 202 D

Favorite
9:15 AM - 11:45 AM

Workshops (T11 - T14)
9:15 AM - 11:45 AM

T11 - Fast Strategic Transformation of Service Culture
Location: Ballroom A
Managing Change

Favorite

Robin Lawton – C3 Excellence, Inc ### 602184###Primary Presenter @@@ Ben Rogers – Linn County, IA ### 635438###Co-Presenter @@@ Navin Dedhia ### 488779###Moderator
9:15 AM - 11:45 AM

T12 - Avoiding Safety Meltdowns: How a Leading Aircraft Manufacturer is Motivating Engineers to Use “Safety by Design” from Day One - CANCELLED
Location: 201 AB
Building and Sustaining a Culture of Quality

Favorite

Bart Huthwaite – Huthwaite Innovation Institute ### 635439###Primary Presenter @@@ Patrice Griffith, MBA, CMQ/OE, CQA, MT(ASCP) – University of Texas Southwestern Medical Center ### 70078###Moderator
9:15 AM - 11:45 AM

T13 - Preparing for Successful Data Integrity Audits
Location: Ballroom B
The Future of Quality

Favorite

Mary Chris Easterly, ASQ CQA, CMQ/OE, CPGP, CSQP; Merck Certified Auditor: Non-Sterile, Sterile, API, Automation – Merck ### 635440###Primary Presenter @@@ Patrice Griffith, MBA, CMQ/OE, CQA, MT(ASCP) – University of Texas Southwestern Medical Center ### 70078###Moderator
9:15 AM - 11:45 AM

T14 - Beyond QA Basics, Data Analytics Techniques - CANCELLED
Location: Ballroom C
The Future of Quality

Favorite

Richard F. Eng, MS, MBA, MS, CSQE, CRE, CQE, PRINCE2, PMP – MITRE ### 635446###Primary Presenter @@@ Imran Ahmad Rana – Treet Corporation Limited ### 70112###Moderator
10:15 AM - 10:45 AM

Networking Break
10:15 AM - 10:45 AM

Networking Break
Location: Exhibit Hall F

Favorite
10:45 AM - 11:45 AM

Concurrent Sessions (T15 - T24)
10:45 AM - 11:45 AM

T15 - Decision Analysis Through Cutting Cheese
Location: 102
Managing Change

Favorite

Kurt Stuke, CMQ/OE, CQA, LSSBB, Doctor of Arts – Self Employed ### 94704###Primary Presenter @@@ Peggy Milz ### 736503###Moderator
10:45 AM - 11:45 AM

T16 - Leading RPA Implementation With Lean Six Sigma
Location: 108
The Future of Quality

Favorite

Amitabh Saxena, Master Black Belt, Robotic Process Automation Consultant, Chemical Engineer, MBA, PMP, CPHQ – Anexas ### 294962###Primary Presenter @@@ Javed M. Cheema, CQA, CQPA, CQE, CQM/OE, CSSMBB, PEM, Fellow ASQ – Neapco Drivelines ### 635498###Moderator
10:45 AM - 11:45 AM

T17 - Designing Business Systems to Support Sustainable Continuous Improvement
Location: 200
Advanced Content Master's Series

Favorite

Scott Bensen – Total CI Info, LLC. (TCII) ### 439217###Primary Presenter @@@ Jennifer J. Stepniowski, MBA, CMQ/OE – Pro QC International ### 122951###Moderator
10:45 AM - 11:45 AM

T18 - ISO/IEC 17025 Managing Calibration Risks
Location: 121 C
Quality Basics

Favorite

Dilip Shah, ASQ Fellow – E=mc3 Solutions ### 70118###Primary Presenter @@@ Ellen Lyons ### 736502###Moderator
10:45 AM - 11:45 AM

T19 - Global OE Index: The Results Are In
Location: 121 D
Building and Sustaining a Culture of Quality

Favorite

Dawn Ringrose, MBA, FCMC – Organizational Excellence Specialists ### 439202###Primary Presenter @@@ Will LaFollette – WLPE ### 295708###Moderator
10:45 AM - 11:45 AM

T20 - Quality Management System Reliability Growth
Location: 121 F
Quality Basics

Favorite

Elinaldo B. Araujo, CRE, CMQ/OE, CQE – Embraco ### 123000###Primary Presenter @@@ Modinat Ogun, ASQ CSSBB, CMQ|OE, CQIA, MSc – QM2 ### 194729###Moderator
10:45 AM - 11:45 AM

T21 - Three Vital Quality Changes for Sustained High Performance
Location: 110
Building and Sustaining a Culture of Quality

Favorite

Mike Adams – Mike Adams & Company, LLC ### 635655###Primary Presenter @@@ Aimee Siegler, CQI, CQIA, CQA, CMQ/OE – Benchmark Electronics ### 48167###Moderator
10:45 AM - 11:45 AM

T22 - Changing to Evolve: Culture and Process
Location: 204
Managing Change

Favorite

Sergio Queiroz Bezerra – Elektro Redes SA ### 635496###Primary Presenter @@@ Eileen Serrano, ASQ CQE, CSSBB, CMQ/OE – Roche Operations Ltd. ### 122958###Moderator
10:45 AM - 11:45 AM

T23 - Understanding and Leading Change With Quality Tools
Location: 203
Managing Change

Favorite

Alexandria Elias, MBA, Lean Six Sigma Black Belt – Parametric Solutions, Inc. ### 635479###Primary Presenter @@@ Shawn Armstrong – PakTech ### 295707###Moderator
10:45 AM - 11:45 AM

T24 - Quality in Partnership Projects and Design-Build Delivery
Location: 121 E
Building and Sustaining a Culture of Quality

Favorite

Tariq Masud, P.E, ASQ-CQM/OE, CQE, CQA – Parsons Corporation ### 635464###Primary Presenter @@@ Ray Crawford ### 738169###Moderator
10:45 AM - 11:45 AM

Live Case Study CS17
10:45 AM - 11:45 AM

CS17 - Tapping Yoke Failure - Emirates Global Aluminium, United Arab Emirates
Location: 202 B

Favorite
11:45 AM - 12:45 PM

Lunch (Ticket Required)
11:45 AM - 12:45 PM

Lunch (Ticket Required)
Location: Exhibit Hall C

Favorite
12:30 PM - 1:00 PM

Developing your Digital Presence
12:30 PM - 1:00 PM

Developing your Digital Presence
Location: 122

Favorite

Shannon Bishop ### 378412###Primary Presenter
12:30 PM - 1:00 PM

Product Demos
12:30 PM - 1:00 PM

ATS: Digitalize Your Quality Data With Inspect Software
Location: 114

Favorite

Nick Roncone ### 739868###Speaker
12:30 PM - 1:00 PM

BPA Solutions: Shift to Collaborative Quality with Microsoft Office 365
Location: 121 E

Favorite

Boris Lutz ### 744703###Primary Presenter
12:30 PM - 1:00 PM

Veeva Systems Inc.: Manage suppliers in a unified quality processes, content, and training management system
Location: 106

Favorite

Sophia Finn – Veeva Systems ### 710458###Co-Presenter @@@ Matt Alexander ### 760374###Co-Presenter
1:15 PM - 2:15 PM

Keynote Speaker - Cheryl Cran
1:15 PM - 2:15 PM

Keynote Speaker - Cheryl Cran
Location: Arena

Favorite

Cheryl Cran ### 740186###Keynote Speaker
2:15 PM - 3:30 PM

Q-Talks
2:15 PM - 2:30 PM

Q-Talk #4 - What the Job Displacement Model says about the Future of Quality
Location: Quality 4.0 Theater

Favorite

Chris Colaw – Lockheed Martin Corporation ### 618698###Primary Presenter
2:45 PM - 3:00 PM

Q-Talk #5 - The Future of Quality: Function Follows Knowledge
Location: Quality 4.0 Theater

Favorite

WILLY W. Vandenbrande – QS Consult ### 44631###Primary Presenter
3:15 PM - 3:30 PM

Q-Talk #6 - Cybersecurity and the QMS
Location: Quality 4.0 Theater

Favorite

Jane Keathley, MS, PMP – Keathley and Company, LLC ### 52561###Primary Presenter
2:15 PM - 3:45 PM

Exhibit Hall Extravaganza
2:15 PM - 3:45 PM

Exhibit Hall Extravaganza
Location: Exhibit Hall F

Favorite
4:00 PM - 5:00 PM

Concurrent Sessions (T25 - T38)
4:00 PM - 5:00 PM

T25 - Storytelling: The Forgotten Change Management Tool
Location: 203
Building and Sustaining a Culture of Quality

Favorite

Keith E. Houser, CSSBB – Daimler Trucks North America ### 426410###Primary Presenter @@@ George Marcel ### 488785###Moderator
4:00 PM - 5:00 PM

T26 - Grow a Successful Summer Lawn: A Taguchi Approach
Location: 121 E
Advanced Content Master's Series

Favorite

Mozammel H. Khan, Ph. D., P. Eng. – Sheridan Institute of Technology and Advanced Learning ### 294946###Primary Presenter
4:00 PM - 5:00 PM

T27 - Quality Culture by Design: Breaking Down Silos With QbD
Location: 204
Building and Sustaining a Culture of Quality

Favorite

Fang Zhou, Lean Six Sigma Master Black Belt, Project Management Professional – Valeocon Management Consulting ### 602194###Primary Presenter @@@ Dennis Woods – UST Corporation ### 635474###Co-Presenter @@@ Ardith Beitel – The Boeing Company ### 123063###Moderator
4:00 PM - 5:00 PM

T28 - ISO 9001 for an International Nonprofit Agency
Location: 106
Building and Sustaining a Culture of Quality

Favorite

Branko Bufacchi – European Patent Office ### 635457###Primary Presenter @@@ Michael Levenhagen, ASQLSSBB, LBC, PMP – ASQ Lean Enterprise Division ### 635504###Moderator
4:00 PM - 5:00 PM

T29 - National Excellence Through ZED: India’s Case Study
Location: 121 F
Building and Sustaining a Culture of Quality

Favorite

Aishvarya Raj, PhD – Quality Council of India ### 635487###Primary Presenter @@@ Ashok K. Jain – Quality Council of India ### 635488###Co-Presenter @@@ Govindarajan Ramu – SunPower Corporation ### 488787###Moderator
4:00 PM - 5:00 PM

T30 - Effective Measurement System Analysis
Location: 108
Quality Basics

Favorite

Beverly Daniels – IDEXX ### 30890###Primary Presenter @@@ Dilip Shah, ASQ Fellow – E=mc3 Solutions ### 70118###Moderator
4:00 PM - 5:00 PM

T31 - Where Quality, Technology, and Humans Meet
Location: 200
The Future of Quality

Favorite

Jared Evans, Associate Degree in Information Systems and BA in Technology Management – MasterControl Inc. ### 635477###Primary Presenter @@@ Gary Kollm ### 736500###Moderator
4:00 PM - 5:00 PM

T32 - Why Satisfaction and Quality Metrics Fail: A Better Solution
Location: 110
The Future of Quality

Favorite

Darrel Edwards, PHD – The Edwards Associates and Strategic Vision ### 635454###Primary Presenter @@@ Jd Marhevko, MBB, CSBB, CMQOE, CQE, Shainin Medalist, STEP Ahead, Crain – SAF Holland ### 70092###Moderator @@@ Susan Edwards ### 761246###Co-Presenter
4:00 PM - 5:00 PM

T33 - Managing Change at the U.S. Geological Survey
Location: 122
Managing Change

Favorite

Michele Wolf – US Geological Survey ### 635459###Primary Presenter @@@ Debra Harrison ### 488781###Moderator
4:00 PM - 5:00 PM

T34 - Lean Agile Project Management for Non-Project Managers
Location: 201 AB
The Future of Quality

Favorite

Cliff Welborn, Ph.D., CSSBB – Middle Tennessee State University ### 635482###Primary Presenter @@@ Kimball Bullington, Ph.D. – Middle Tennessee State University ### 70054###Co-Presenter @@@ Peggy Milz ### 736503###Moderator
4:00 PM - 5:00 PM

T35 - Quick Problem Solving
Location: 102
Quality Basics

Favorite

Jeff Zachary – Humana, Inc. ### 635455###Primary Presenter @@@ Steve Zocklein – Humana, Inc. ### 635456###Co-Presenter @@@ Eileen Serrano, ASQ CQE, CSSBB, CMQ/OE – Roche Operations Ltd. ### 122958###Moderator
4:00 PM - 5:00 PM

T36 - Thinking Big: Ethics Meets Analytics
Location: 114
The Future of Quality

Favorite

L. I. Rapkin – The Cellular Connection ### 635450###Primary Presenter @@@ Modinat Ogun, ASQ CSSBB, CMQ|OE, CQIA, MSc – QM2 ### 194729###Moderator
4:00 PM - 5:00 PM

T37 - Metrics That Matter: Quality Service Indicators
Location: 121 C
Quality Basics

Favorite

MIchelle Thompson – FDA Quality and Regulatory Consultants, LLC ### 635495###Primary Presenter @@@ Navin Dedhia ### 488779###Moderator
4:00 PM - 5:00 PM

T38 - Compliance Does Not Equal Quality for Medical Devices
Location: 121 D
Building and Sustaining a Culture of Quality

Favorite

DAVID A. MANALAN – INQC Consulting ### 635478###Primary Presenter @@@ Lisa Grosskopf ### 736495###Moderator
7:00 PM - 9:30 PM

Networking Reception
7:00 PM - 9:30 PM

Networking Reception
Location: Omni Fort Worth Hotel Texas Ballroom

Favorite
Wednesday, May 22, 2019
7:30 AM - 10:00 AM

Attendee Registration
7:30 AM - 10:00 AM

Attendee Registration
Location: 11th Street Lobby

Favorite
8:00 AM - 9:00 AM

Concurrent Sessions (W01 - W10)
8:00 AM - 9:00 AM

W01 - How to Innovate in 30 Minutes
Location: 102
Managing Change

Favorite

Sunil Kumar V Kaushik – Independent TRIZ, AI, ML and Innovation consultant ### 635492###Primary Presenter @@@ Nancy Pasquan ### 48778###Moderator
8:00 AM - 9:00 AM

W02 - Is Sustainability the New Quality?
Location: 121 C
Building and Sustaining a Culture of Quality

Favorite

Rick Hill – NQA (National Quality Assurance) ### 635453###Primary Presenter @@@ Jennifer J. Stepniowski, MBA, CMQ/OE – Pro QC International ### 122951###Moderator
8:00 AM - 9:00 AM

W03 - A Powerful Yet Lightweight Process Capability Framework
Location: 121 D
Building and Sustaining a Culture of Quality

Favorite

Doug Palmer – ARRIS International ### 635497###Primary Presenter @@@ Belinda Chavez – Honeywell ### 488778###Moderator
8:00 AM - 9:00 AM

W04 - Lean Six Sigma Helps Citizens Rebuild After Wildfire Disaster
Location: 122
Managing Change

Favorite

Rachel Linares – County of Ventura ### 635486###Primary Presenter
8:00 AM - 9:00 AM

W05 - Integrating Cybersecurity and the QMS: A Case Study
Location: 121 F
The Future of Quality

Favorite

Jane Keathley, MS, PMP – Keathley and Company, LLC ### 52561###Primary Presenter @@@ Modinat Ogun, ASQ CSSBB, CMQ|OE, CQIA, MSc – QM2 ### 194729###Moderator
8:00 AM - 9:00 AM

W06 - Six Common SPC Mistakes and How to Avoid Them
Location: 114
Quality Basics

Favorite

Matthew J. Savage – PQ Systems ### 635490###Primary Presenter @@@ Stephanie Parker ### 70685###Moderator
8:00 AM - 9:00 AM

W07 - Advancing Risk Management with Innovative Metrics
Location: 110
Building and Sustaining a Culture of Quality

Favorite

Ian Sheridan – Con Edison Company of NY, Inc. ### 439177###Primary Presenter @@@ Tracy Owens, CQE – ASQ Innovation Division ### 43869###Moderator
8:00 AM - 9:00 AM

W08 - Conversations for Change: Applying the OBREAU Tripod
Location: 106
Managing Change

Favorite

Richard M. Van Doel – Performance Validation, Inc ### 439248###Primary Presenter @@@ Gena Major, CSSBB, PMP, Shainin Red X Master – MARTA (Metropolitan Atlanta Rapid Transit Authority) ### 635447###Co-Presenter
8:00 AM - 9:00 AM

W09 - Knowledge Enables Change
Location: 108
Managing Change

Favorite

Jeremiah B. Genest – Sanofi ### 439243###Primary Presenter @@@ Ardith Beitel – The Boeing Company ### 123063###Moderator
8:00 AM - 9:00 AM

W10 - SWEATT: A Tool That Drives Performance and Accountability
Location: 121 E
Advanced Content Master's Series

Favorite

Russell L. Roberson – Northwestern University & University of Wisconsin ### 635458###Primary Presenter
8:00 AM - 10:30 AM

Workshops (W11 - W14)
8:00 AM - 10:30 AM

W11 - A Blend for Success: Kata, Hoshin Kanri, and TWI
Location: 201
Building and Sustaining a Culture of Quality

Favorite

Christianna Hayes, MBA, CSSMBB, CQE, CQA, PMP – Impact Performance Solutions ### 635472###Primary Presenter @@@ Chaitanya Baliga ### 736490###Moderator
8:00 AM - 10:30 AM

W12 - Supplier Quality Risk and Opportunity for Proposals
Location: Ballroom A
Quality Basics

Favorite

John C. Serrano, ASQ CSQP – Northrop Grumman ### 635445###Primary Presenter @@@ Dilip Shah, ASQ Fellow – E=mc3 Solutions ### 70118###Moderator
8:00 AM - 10:30 AM

W13 - Visual Management, Gemba, and Tiered Accountability
Location: Ballroom C
Advanced Content Master's Series

Favorite

Ashish G. Airan, ASQ CSSBB – Pfizer, Inc. ### 635444###Primary Presenter
8:00 AM - 10:30 AM

W14 - Assess, Improve, and Benchmark Using the BEST Method
Location: Ballroom B
Quality Basics

Favorite

Grace L. Duffy, MBA, LSSMBB, CMQ/OE, CQA, CQIA, SSGB – Management & Performance Systems ### 294894###Primary Presenter @@@ Govindarajan Ramu – SunPower Corporation ### 488787###Moderator
9:00 AM - 9:30 AM

Refreshment Break
9:00 AM - 9:30 AM

Refreshment Break

Favorite
9:30 AM - 10:30 AM

Concurrent Sessions (W15 - W24)
9:30 AM - 10:30 AM

W15 - Financial Impact of Quality Improvements
Location: 106
Managing Change

Favorite

Michael Huyett, CSSBB, CQE, CQA – Paris Presents Inc. ### 635463###Primary Presenter @@@ Eileen Serrano, ASQ CQE, CSSBB, CMQ/OE – Roche Operations Ltd. ### 122958###Moderator
9:30 AM - 10:30 AM

W16 - Beyond Lean Six Sigma: Build and Sustain a Culture of Quality
Location: 114
Building and Sustaining a Culture of Quality

Favorite

Ryan Kruer, CSSBB – Baptist Health Kentucky ### 42441###Co-Presenter @@@ Kanchan Barve, CSSMBB – Baptist Health Kentucky ### 439190###Primary Presenter @@@ Will LaFollette – WLPE ### 295708###Moderator
9:30 AM - 10:30 AM

W17 - Auditing Your Risk Management System
Location: 110
Building and Sustaining a Culture of Quality

Favorite

Barrett C. Craner, MS+, MBA (with distinction), CQE, CRE, CQA, CBA, RAC(US), ASQ Fellow – CQA Associates ### 635448###Primary Presenter @@@ Lisa Grosskopf ### 736495###Moderator
9:30 AM - 10:30 AM

W18 - Sowing Seeds of Quality: Grassroots Employee Engagement
Location: 121 C
Building and Sustaining a Culture of Quality

Favorite

Chris McMillan, CSSBB, PMP, ITIL Expert – CITY OF FAYETTEVILLE NC ### 122953###Primary Presenter
9:30 AM - 10:30 AM

W19 - Abraham Lincoln and the Art of Leading Change
Location: 121 D
Managing Change

Favorite

John D. Baranzelli – Illinois Department of Central Management Services ### 42407###Primary Presenter @@@ Ray Crawford ### 738169###Moderator
9:30 AM - 10:30 AM

W20 - It's Not Only the Mean That Matters in a Designed Experiment
Location: 121 E
Advanced Content Master's Series

Favorite

Scott C. Sterbenz, Professional Engineer, State of Michigan – Ford Motor Company ### 44692###Primary Presenter @@@ Stephanie Parker ### 70685###Moderator
9:30 AM - 10:30 AM

W21 - Learning About Learning
Location: 102
Building and Sustaining a Culture of Quality

Favorite

John R. Dew, Ed.D. – The University of Alabama ### 122942###Primary Presenter @@@ Belinda Chavez – Honeywell ### 488778###Moderator
9:30 AM - 10:30 AM

W22 - Using Machine Learning to Prevent Process Defects
Location: 121 F
The Future of Quality

Favorite

Jennifer Atlas – Minitab ### 140560###Primary Presenter @@@ Modinat Ogun, ASQ CSSBB, CMQ|OE, CQIA, MSc – QM2 ### 194729###Moderator
9:30 AM - 10:30 AM

W23 - Expand Your Impact on the Culture of Quality
Location: 108
Building and Sustaining a Culture of Quality

Favorite

Kathy Lyall, ASQ - Fellow, CQE, CQA, CSQP, CMQ/OE, CSSBB – RTI Surgical ### 635502###Primary Presenter @@@ Patrice Griffith, MBA, CMQ/OE, CQA, MT(ASCP) – University of Texas Southwestern Medical Center ### 70078###Moderator
9:30 AM - 10:30 AM

W24 - Derive Insight From Increasing Volumes and Sources of Data
Location: 122
The Future of Quality

Favorite

Trevor Keavney – Gartner ### 711817###Primary Presenter @@@ Jd Marhevko, MBB, CSBB, CMQOE, CQE, Shainin Medalist, STEP Ahead, Crain – SAF Holland ### 70092###Moderator
10:45 AM - 12:00 PM

Closing Session, Team Excellence Award Ceremony, and Keynote Speaker - Charlene Li
10:45 AM - 12:00 PM

Closing Session, Team Excellence Award Ceremony, and Keynote Speaker - Charlene Li
Location: Arena

Favorite

Charlene Li ### 740188###Keynote Speaker