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Sunday, May 19, 2019
Monday, May 20, 2019
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Wednesday, May 22, 2019
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Conference Schedule
Full Schedule
Browse By Date
Sunday, May 19, 2019
Monday, May 20, 2019
Tuesday, May 21, 2019
Wednesday, May 22, 2019
Browse By Session Type
Browse By Level
Browse By Focus Area
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Monday, May 20
12:15 pm
M05 - A Continuous Improvement Case Study Overview: How One Organization Sustained Continuous Improvement and Grew Their Bottom Line by 40 – 50% by Empowering the Points of Value Creation
Location: 204
Therese Costich, Lean Six Sigma Master Black Belt, MBA – Salient Management Company; Peggy Milz
Monday, May 20
1:30 pm
M19 - Strategies for Maximizing Overall Equipment Effectiveness of Medical Equipment
Location: 121 C
Javed M. Cheema, CQA, CQPA, CQE, CQM/OE, CSSMBB, PEM, Fellow ASQ – Neapco Drivelines; Christopher A. Fenton – Neapco Holdings, LLC; George Marcel
Monday, May 20
3:00 pm
M34 - Projects Are Unique, but What About Their Quality Systems?
Location: 121 C
Zakaria S. Alhelal, MSc., CQE, PMP – Saudi Aramco; Ray Crawford
Tuesday, May 21
9:15 am
T01 - Quality Method for Product Reliability Assurance
Location: 121 C
Cherming Tan – Chang Gung University; Chaitanya Baliga
Tuesday, May 21
9:15 am
T06 - Join Statistics and Physics Into Systemic Early Failure Analysis
Location: 121 F
David E. Verbitsky – ALefa; Grace L. Duffy, MBA, LSSMBB, CMQ/OE, CQA, CQIA, SSGB – Management & Performance Systems
Tuesday, May 21
10:45 am
T17 - Designing Business Systems to Support Sustainable Continuous Improvement
Location: 200
Scott Bensen – Total CI Info, LLC. (TCII); Jennifer J. Stepniowski, MBA, CMQ/OE – Pro QC International
Tuesday, May 21
4:00 pm
T26 - Grow a Successful Summer Lawn: A Taguchi Approach
Location: 121 E
Mozammel H. Khan, Ph. D., P. Eng. – Sheridan Institute of Technology and Advanced Learning
Tuesday, May 21
4:00 pm
T28 - ISO 9001 for an International Nonprofit Agency
Location: 106
Branko Bufacchi – European Patent Office; Michael Levenhagen, ASQLSSBB, LBC, PMP – ASQ Lean Enterprise Division
Wednesday, May 22
8:00 am
W10 - SWEATT: A Tool That Drives Performance and Accountability
Location: 121 E
Russell L. Roberson – Northwestern University & University of Wisconsin
Wednesday, May 22
9:30 am
W20 - It's Not Only the Mean That Matters in a Designed Experiment
Location: 121 E
Scott C. Sterbenz, Professional Engineer, State of Michigan – Ford Motor Company; Stephanie Parker
Wednesday, May 22
9:30 am
W24 - Derive Insight From Increasing Volumes and Sources of Data
Location: 122
Trevor Keavney – Gartner; Jd Marhevko, MBB, CSBB, CMQOE, CQE, Shainin Medalist, STEP Ahead, Crain – SAF Holland
Basic
Monday, May 20
12:15 pm
M06 - Statistical Methods in Foundry Operations
Location: 121 C
Kaliakthan S. Krishnamoorthi, PhD. – Bradley University, IMET Department; Ellen Lyons
Monday, May 20
1:30 pm
M15 - To Effect Change: Create a ROCK STAR
Location: 204
Wanda R. Sturm, MBA, MBB, CCM – Bearded Fox Brewing Company; Shawn Armstrong – PakTech
Monday, May 20
1:30 pm
M16 - Are You Intimidated by Cloud-Based Automation in Life Sciences?
Location: 121 F
Erin Wright – MasterControl; Chris McMillan, CSSBB, PMP, ITIL Expert – CITY OF FAYETTEVILLE NC
Monday, May 20
1:30 pm
M22 - Big Data and AI to Determine Voice of the Customer
Location: 108
Keith Bowers – Bowers Management Analytics; Debra Harrison
Monday, May 20
1:30 pm
M24 - Applying Agile Methodology and Adult Learning Principles
Location: 100
Azizeh Elias Constantinescu, MBB – UL LLC; Newton Moore – UL; Belinda Chavez – Honeywell
Monday, May 20
3:00 pm
M27 - Analyzing the Voice of the Customer Using the Kano Model
Location: 121 E
Elizabeth A. Cudney, ASQ Fellow, IAQ Academician, CSSBB, CQE, CQM/OE – Missouri University of Science and Technology; James Bossert – J&T Consulting
Monday, May 20
3:00 pm
M28 - Systems Transformation: Your Role as a Lean Leader
Location: 204
Erin Christiaens, B.Sc, MBA, PMP – Lead2Lean Solutions, Inc.; Jaret Moch – Star Produce; Michael Levenhagen, ASQLSSBB, LBC, PMP – ASQ Lean Enterprise Division
Monday, May 20
3:00 pm
M30 - Creating and Sustaining a Culture of Excellence
Location: 108
Hung Le, PhD, MBA – Northrop Grumman; Evan Tomita – Northrop Grumman; Navin Dedhia
Monday, May 20
3:00 pm
M32 - Leading Change to Improve Human Performance
Location: 110
Steven Greer – Procter & Gamble; Jd Marhevko, MBB, CSBB, CMQOE, CQE, Shainin Medalist, STEP Ahead, Crain – SAF Holland
Monday, May 20
3:00 pm
M35 - Manufacturing Analytics: Old Concept, New Approach
Location: 121 D
Eileen Serrano, ASQ CQE, CSSBB, CMQ/OE – Roche Operations Ltd.; Javed M. Cheema, CQA, CQPA, CQE, CQM/OE, CSSMBB, PEM, Fellow ASQ – Neapco Drivelines
Monday, May 20
3:00 pm
M36 - Developing Your Own Leadership Stories
Location: 106
Russell L. Roberson – Northwestern University & University of Wisconsin; Grace L. Duffy, MBA, LSSMBB, CMQ/OE, CQA, CQIA, SSGB – Management & Performance Systems
Monday, May 20
3:00 pm
M37 - Grading: Uncover the Insight Hidden in Big Data
Location: 122
Steve Wise – InfinityQS® International, Inc.; Imran Ahmad Rana – Treet Corporation Limited
Tuesday, May 21
9:15 am
T02 - Continuous Improvement for the Rest of Us
Location: 204
Katie Labedz – Plexus; Michael Levenhagen, ASQLSSBB, LBC, PMP – ASQ Lean Enterprise Division
Tuesday, May 21
9:15 am
T04 - Unlock Your Influential Leadership Potential
Location: 110 AB
Erin Urban, Lean Six Sigma Black Belt, Certified Leadership Development Coach – UPPSolutions, LLC; Belinda Chavez – Honeywell
Tuesday, May 21
9:15 am
T08 - How to Lead Culture Change Toward Excellence
Location: 203
Adam Stoehr, PhD, MBA, BBA – Excellence Canada; George Marcel
Tuesday, May 21
10:45 am
T22 - Changing to Evolve: Culture and Process
Location: 204
Sergio Queiroz Bezerra – Elektro Redes SA; Eileen Serrano, ASQ CQE, CSSBB, CMQ/OE – Roche Operations Ltd.
Tuesday, May 21
4:00 pm
T25 - Storytelling: The Forgotten Change Management Tool
Location: 203
Keith E. Houser, CSSBB – Daimler Trucks North America; George Marcel
Tuesday, May 21
4:00 pm
T31 - Where Quality, Technology, and Humans Meet
Location: 200
Jared Evans, Associate Degree in Information Systems and BA in Technology Management – MasterControl Inc.; Gary Kollm
Tuesday, May 21
4:00 pm
T32 - Why Satisfaction and Quality Metrics Fail: A Better Solution
Location: 110
Darrel Edwards, PHD – The Edwards Associates and Strategic Vision; Jd Marhevko, MBB, CSBB, CMQOE, CQE, Shainin Medalist, STEP Ahead, Crain – SAF Holland; Susan Edwards
Tuesday, May 21
4:00 pm
T33 - Managing Change at the U.S. Geological Survey
Location: 122
Michele Wolf – US Geological Survey; Debra Harrison
Tuesday, May 21
4:00 pm
T34 - Lean Agile Project Management for Non-Project Managers
Location: 201 AB
Cliff Welborn, Ph.D., CSSBB – Middle Tennessee State University; Kimball Bullington, Ph.D. – Middle Tennessee State University; Peggy Milz
Tuesday, May 21
4:00 pm
T35 - Quick Problem Solving
Location: 102
Jeff Zachary – Humana, Inc.; Steve Zocklein – Humana, Inc.; Eileen Serrano, ASQ CQE, CSSBB, CMQ/OE – Roche Operations Ltd.
Tuesday, May 21
4:00 pm
T36 - Thinking Big: Ethics Meets Analytics
Location: 114
L. I. Rapkin – The Cellular Connection; Modinat Ogun, ASQ CSSBB, CMQ|OE, CQIA, MSc – QM2
Tuesday, May 21
4:00 pm
T37 - Metrics That Matter: Quality Service Indicators
Location: 121 C
MIchelle Thompson – FDA Quality and Regulatory Consultants, LLC; Navin Dedhia
Wednesday, May 22
8:00 am
W01 - How to Innovate in 30 Minutes
Location: 102
Sunil Kumar V Kaushik – Independent TRIZ, AI, ML and Innovation consultant; Nancy Pasquan
Wednesday, May 22
8:00 am
W04 - Lean Six Sigma Helps Citizens Rebuild After Wildfire Disaster
Location: 122
Rachel Linares – County of Ventura
Wednesday, May 22
8:00 am
W05 - Integrating Cybersecurity and the QMS: A Case Study
Location: 121 F
Jane Keathley, MS, PMP – Keathley and Company, LLC; Modinat Ogun, ASQ CSSBB, CMQ|OE, CQIA, MSc – QM2
Wednesday, May 22
8:00 am
W06 - Six Common SPC Mistakes and How to Avoid Them
Location: 114
Matthew J. Savage – PQ Systems; Stephanie Parker
Wednesday, May 22
8:00 am
W08 - Conversations for Change: Applying the OBREAU Tripod
Location: 106
Richard M. Van Doel – Performance Validation, Inc; Gena Major, CSSBB, PMP, Shainin Red X Master – MARTA (Metropolitan Atlanta Rapid Transit Authority)
Wednesday, May 22
9:30 am
W19 - Abraham Lincoln and the Art of Leading Change
Location: 121 D
John D. Baranzelli – Illinois Department of Central Management Services; Ray Crawford
Wednesday, May 22
9:30 am
W21 - Learning About Learning
Location: 102
John R. Dew, Ed.D. – The University of Alabama; Belinda Chavez – Honeywell
Intermediate
Monday, May 20
12:15 pm
M02 - Aligning Lean Six Sigma With the Customer Insights Business Case
Location: 121 F
John Goodman – CCMC; Gary Kollm
Monday, May 20
12:15 pm
M03 - User Experience: Shifting Perspective on Quality
Location: 102
Himani Kulkarni – Intel Corporation; Lisa Grosskopf
Monday, May 20
12:15 pm
M04 - Business Bootcamp: Boost Engagement, Execution, and Earning
Location: 203
Shane Yount – Competitive Solutions, Inc.; Grace L. Duffy, MBA, LSSMBB, CMQ/OE, CQA, CQIA, SSGB – Management & Performance Systems
Monday, May 20
12:15 pm
M07 - Current FDA Expectations for 3-D Printed Devices
Location: 121 D
John H. Jenkins – Ken Block Consulting; Ardith Beitel – The Boeing Company
Monday, May 20
12:15 pm
M08 - Measuring Sense of Urgency: A Leadership Dilemma
Location: 108
Jeff Kahne, Ph.D Leadership Studies, Master Black Belt – Firefly Consulting; Chris McMillan, CSSBB, PMP, ITIL Expert – CITY OF FAYETTEVILLE NC
Monday, May 20
12:15 pm
M09 - Proven Tips for Successful Root Cause Analysis
Location: 110
Michael Levenhagen, ASQLSSBB, LBC, PMP – ASQ Lean Enterprise Division; Nancy Pasquan
Monday, May 20
12:15 pm
M10 - Agile Product Development and Agile Lean Six Sigma
Location: 200
Dodd Starbird, MBA, MBB – Implementation Partners LLC; James Bossert – J&T Consulting
Monday, May 20
1:30 pm
M17 - Integrating VoC, Kano, and QFD in Process Design
Location: 102
Michael Seawood, CSSBB, PMP – Farm Credit Mid-America; James Bossert – J&T Consulting
Monday, May 20
1:30 pm
M18 - Transformational Leadership for Organizational Change
Location: 110
Cherron L. Blakely, MBA, CQA, CQIA, LSSGB – Office of Product Evaluation and Quality (OPEQ), Center for Devices and Radiological Health, Food and Drug Administration; Patrice Griffith, MBA, CMQ/OE, CQA, MT(ASCP) – University of Texas Southwestern Medical Center
Monday, May 20
1:30 pm
M21 - Lean for Communications: Less Is More
Location: 200
Larry J. Edwards, MBA, CMQ/OE, CSSB, PMP, ITIL – Larry Edwards & Associates, LLC
Monday, May 20
1:30 pm
M23 - A Systems Thinking Approach to Leading and Managing Change
Location: 203
Kathy McLernon, PMP, Lean Six Sigma Black Belt – LMI; Hung Le, PhD, MBA – Northrop Grumman; Grace L. Duffy, MBA, LSSMBB, CMQ/OE, CQA, CQIA, SSGB – Management & Performance Systems
Monday, May 20
3:00 pm
M25 - Positioning Quality & Mission Success for Affordability
Location: 201 AB
Chris Colaw – Lockheed Martin Corporation; Tracy Owens, CQE – ASQ Innovation Division
Monday, May 20
3:00 pm
M26 - Sustaining Continuous Improvement in Government
Location: 121 F
Shruti Patil – City of Tyler; Kristi Boyett – City of Tyler; Chris McMillan, CSSBB, PMP, ITIL Expert – CITY OF FAYETTEVILLE NC
Monday, May 20
3:00 pm
M29 - Lean Six Sigma Cultural Transformation at Nielsen Brazil
Location: 114
Marcelo Fernandes – MF Operational Excellence; JENNIFER Hurst – CTD Partners LLC; Gary Kollm
Monday, May 20
3:00 pm
M31 - Sustained Organizational Success Through ISO 9004:2018
Location: 102
Robert Freeman – Practical Perspectives; Imran Ahmad Rana – Treet Corporation Limited
Monday, May 20
3:00 pm
M33 - Quality on Steroids: Leading Disruptive Change
Location: 200
WILLY W. Vandenbrande – QS Consult; Debra Harrison
Monday, May 20
3:00 pm
M38 - Meaningful Metrics: Measuring Isn't Enough
Location: 203
Christianna Hayes, MBA, CSSMBB, CQE, CQA, PMP – Impact Performance Solutions; Carolann Wolfgang, SSGB, CMQ/OE, CQA, CSP – Naval Facilities Engineering Command Engineering and Expeditionary Warfare Center
Monday, May 20
3:00 pm
M39 - Supply Chain Quality in the Real World: Business Impacts and Challenges
Location: 100
Morgan Palmer – ETQ; Sara Hanks – GE Transportation, a Wabtec Company
Tuesday, May 21
9:15 am
T03 - People and Process Skills for Industry 4.0
Location: 200
Peter Merrill – Quest Management Inc.; Javed M. Cheema, CQA, CQPA, CQE, CQM/OE, CSSMBB, PEM, Fellow ASQ – Neapco Drivelines
Tuesday, May 21
9:15 am
T05 - Simplify, Synergize, and Scale: Knowledge Management Approaches in Tata Group
Location: 121 E
Devraj Chattaraj – Tata Sons Ltd.; Jd Marhevko, MBB, CSBB, CMQOE, CQE, Shainin Medalist, STEP Ahead, Crain – SAF Holland
Tuesday, May 21
9:15 am
T07 - A Fresh Approach to Risk Assessment and FMEA
Location: 121 D
Beverly Daniels – IDEXX; Shawn Armstrong – PakTech
Tuesday, May 21
9:15 am
T09 - Shaping a Future Oriented and Process Based QMS
Location: 108
Sabrina Gerard – Datwyler Sealing Solutions; Ellen Lyons
Tuesday, May 21
9:15 am
T10 - Project Management Using Visual Management Methods
Location: 102
Frank K. Murdock, Lean Bronze Certified – FKM Consulting, LLC; Nancy Pasquan
Tuesday, May 21
10:45 am
T16 - Leading RPA Implementation With Lean Six Sigma
Location: 108
Amitabh Saxena, Master Black Belt, Robotic Process Automation Consultant, Chemical Engineer, MBA, PMP, CPHQ – Anexas; Javed M. Cheema, CQA, CQPA, CQE, CQM/OE, CSSMBB, PEM, Fellow ASQ – Neapco Drivelines
Tuesday, May 21
10:45 am
T18 - ISO/IEC 17025 Managing Calibration Risks
Location: 121 C
Dilip Shah, ASQ Fellow – E=mc3 Solutions; Ellen Lyons
Tuesday, May 21
10:45 am
T19 - Global OE Index: The Results Are In
Location: 121 D
Dawn Ringrose, MBA, FCMC – Organizational Excellence Specialists; Will LaFollette – WLPE
Tuesday, May 21
10:45 am
T20 - Quality Management System Reliability Growth
Location: 121 F
Elinaldo B. Araujo, CRE, CMQ/OE, CQE – Embraco; Modinat Ogun, ASQ CSSBB, CMQ|OE, CQIA, MSc – QM2
Tuesday, May 21
10:45 am
T21 - Three Vital Quality Changes for Sustained High Performance
Location: 110
Mike Adams – Mike Adams & Company, LLC; Aimee Siegler, CQI, CQIA, CQA, CMQ/OE – Benchmark Electronics
Tuesday, May 21
10:45 am
T23 - Understanding and Leading Change With Quality Tools
Location: 203
Alexandria Elias, MBA, Lean Six Sigma Black Belt – Parametric Solutions, Inc.; Shawn Armstrong – PakTech
Tuesday, May 21
10:45 am
T24 - Quality in Partnership Projects and Design-Build Delivery
Location: 121 E
Tariq Masud, P.E, ASQ-CQM/OE, CQE, CQA – Parsons Corporation; Ray Crawford
Tuesday, May 21
4:00 pm
T27 - Quality Culture by Design: Breaking Down Silos With QbD
Location: 204
Fang Zhou, Lean Six Sigma Master Black Belt, Project Management Professional – Valeocon Management Consulting; Dennis Woods – UST Corporation; Ardith Beitel – The Boeing Company
Tuesday, May 21
4:00 pm
T29 - National Excellence Through ZED: India’s Case Study
Location: 121 F
Aishvarya Raj, PhD – Quality Council of India; Ashok K. Jain – Quality Council of India; Govindarajan Ramu – SunPower Corporation
Tuesday, May 21
4:00 pm
T30 - Effective Measurement System Analysis
Location: 108
Beverly Daniels – IDEXX; Dilip Shah, ASQ Fellow – E=mc3 Solutions
Tuesday, May 21
4:00 pm
T38 - Compliance Does Not Equal Quality for Medical Devices
Location: 121 D
DAVID A. MANALAN – INQC Consulting; Lisa Grosskopf
Wednesday, May 22
8:00 am
W02 - Is Sustainability the New Quality?
Location: 121 C
Rick Hill – NQA (National Quality Assurance); Jennifer J. Stepniowski, MBA, CMQ/OE – Pro QC International
Wednesday, May 22
8:00 am
W03 - A Powerful Yet Lightweight Process Capability Framework
Location: 121 D
Doug Palmer – ARRIS International; Belinda Chavez – Honeywell
Wednesday, May 22
8:00 am
W07 - Advancing Risk Management with Innovative Metrics
Location: 110
Ian Sheridan – Con Edison Company of NY, Inc.; Tracy Owens, CQE – ASQ Innovation Division
Wednesday, May 22
8:00 am
W09 - Knowledge Enables Change
Location: 108
Jeremiah B. Genest – Sanofi; Ardith Beitel – The Boeing Company
Wednesday, May 22
9:30 am
W15 - Financial Impact of Quality Improvements
Location: 106
Michael Huyett, CSSBB, CQE, CQA – Paris Presents Inc.; Eileen Serrano, ASQ CQE, CSSBB, CMQ/OE – Roche Operations Ltd.
Wednesday, May 22
9:30 am
W16 - Beyond Lean Six Sigma: Build and Sustain a Culture of Quality
Location: 114
Ryan Kruer, CSSBB – Baptist Health Kentucky; Kanchan Barve, CSSMBB – Baptist Health Kentucky; Will LaFollette – WLPE
Wednesday, May 22
9:30 am
W17 - Auditing Your Risk Management System
Location: 110
Barrett C. Craner, MS+, MBA (with distinction), CQE, CRE, CQA, CBA, RAC(US), ASQ Fellow – CQA Associates; Lisa Grosskopf
Wednesday, May 22
9:30 am
W18 - Sowing Seeds of Quality: Grassroots Employee Engagement
Location: 121 C
Chris McMillan, CSSBB, PMP, ITIL Expert – CITY OF FAYETTEVILLE NC
Wednesday, May 22
9:30 am
W22 - Using Machine Learning to Prevent Process Defects
Location: 121 F
Jennifer Atlas – Minitab; Modinat Ogun, ASQ CSSBB, CMQ|OE, CQIA, MSc – QM2
Wednesday, May 22
9:30 am
W23 - Expand Your Impact on the Culture of Quality
Location: 108
Kathy Lyall, ASQ - Fellow, CQE, CQA, CSQP, CMQ/OE, CSSBB – RTI Surgical; Patrice Griffith, MBA, CMQ/OE, CQA, MT(ASCP) – University of Texas Southwestern Medical Center
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