Quality Assurance and Performance Improvement
30/30 Education Session - 30 minutes
Effective clinician hand hygiene is known to decrease the incidence of HAIs and helps slow the rate of antibiotic resistance, but hand hygiene compliance (HHC) rates among clinicians are often low. Currently the gold standard in HHC monitoring is direct observation, which is a resource-intensive process that includes many chances for human error. Hand hygiene observation applications (HHOAs) can help to reduce this burden by making data collection easier, potentially reducing errors and boosting observer efficiency.
This session will discuss a form of analysis known as heuristic evaluation an established human factors method where trained experts use best practices, or heuristics, to identify usability issues, assess HHOAs, and identify data analysis web portals. This session will articulate a set of five assessment heuristics that can contribute to the successful evaluation of software user interfaces and mobile-based health apps.
Participants will take a deep dive into these evaluation methods and learn how to apply these strategies for use in their care environment.