NISO and the International Association of STM Publishers have been working to improve the user experience for single sign on system access to subscribed content. The Resource Access in the 21st Century Project conducted a detailed review of the technology and user experience of RA21 used to provide a frictionless environment for users and patrons to access content from anywhere, any time. The project is near to producing its final outputs and this session will discuss its progress and outputs. During this session, we will also cover how efficient and secure authentication can be a bridge for advanced features that users desire including personalisation, recommendations; and gives libraries requested info including analytics, purchasing recommendations whilst building trust and maintain strong patron privacy.
ALA Unit/Subunit: UNO
Meeting Type: Exhibitor Session
Cost: Included with full conference registration.