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Symposium on the Future of Libraries
Today’s information-seeker is accessing knowledge in an increasingly hyper-mobile way. The basic Google search is being supplemented with emerging interfaces like wearable technology, virtual and augmented reality, and even voice recognition. These experiences are being delivered through devices that get smaller and more distributed each year to the point of being practically invisible. The distinction being online and offline is disappearing to the point that the internet is an ambient source in people’s lives.
Libraries have a unique opportunity to join this revolution and unlock the valuable data and resources they maintain to reach and engage new and existing library users in ways that were never possible. This presentation will discuss how libraries can address the following:
• Reach information-seekers before they come looking for the library and extend their service area
• Engage virtual library users with an experience that matches their in-person interactions with a librarian
• Personalize the experience for their users using data-driven insights while maintaining their privacy
ALA Unit/Subunit: ALA, Center for the Future of Libraries
Meeting Type: Symposium on the Future of Libraries
Cost: Included with full conference registration.
Open/Closed: Open
Kathryn Harnish
SVP of Product Strategy
Innovative Interfaces