Program
What do you see as the role of a librarian today? What makes us valuable and unique? What are you doing in your current job that you could STOP doing? Why? What could you start doing? The answers to these and many other questions are the building blocks of the Greater Victoria Public Library's Community-Inspired Service Model and rethinking the role of the librarian in our organization.
This session will discuss the evolution of GVPL’s Community-Inspired Library Service. We will showcase GVPL’s Portfolio Service Model that brings together all elements of GVPL’s services and defines key areas of library responsibility including: leadership, customer experience, information services and readers advisory, programming and outreach, community partnerships, facilities, collection, technology, communication and metrics. This approach involves introspection, reflection and profound community involvement. Join us for a hard look in the mirror and be inspired by a refreshing perspective on the impact of libraries and librarians.
Learning Outcomes
• Participants will learn more about being a Community Inspired Library.
• Participants will evaluate their own service models through a Community Inspired lens.
• Provide attendees with a creative toolkit of ideas and practices that can be taken back to their libraries.
• Participants will challenge the role of the librarian in their organization.
• Provide examples of 12 different librarian portfolio models
ALA Unit/Subunit: ALA
Meeting Type: Program
Cost: Included with full conference registration.
Open/Closed: Open
Tracy Kendrick
Coordinator, Public Services
GVPL
Jennifer Windecker
Director, Public Services
GVPL
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Jennifer Rowan
Coordinator Public Services
Greater Victoria Public Library
Eileen Gillette
Assitant Director, Branch Operations and Designs
Greater Victoria Public Library