Clinical Care Practice
70th AHCA/NCAL Convention and Expo
Analyzing malpractice claim data is an excellent tool for revealing gaps in care processes that can harm residents and lead to regulatory penalties and malpractice claims. When gaps are identified, we can devise strategies targeted to reduce injury in these specific areas. Using actual malpractice claim examples, we’ll illustrate what we learned from our senior living claim analysis and outline strategies we’ve developed in partnership with our senior living customers to help them prepare their care teams to more effectively manage resident fall risk factors, optimize workflow, reduce fall-related injuries, and advance business results.