Mixed

2019 ACVS Surgery Summit

Special Sessions

Communications

Speaker(s)

• 

  Christopher Adin, DVM, DACVS

  Chair and Professor, Department of Small Animal Clinical Sciences
  University of Florida
  Gainesville, Florida
• 

  Kelly Farnsworth, DVM, MS, DACVS

  Associate Professor
  Washington State University
  Garfield, Washington

Workplace conflict is inevitable. It is no exaggeration to say that how you deal with it will determine the success or potential failure of your team.

In this seminar, we will discuss the key aspects of conflict and approaches to resolving harmful behaviors that contribute to it.

Presentations:

• 1:00 PM - 1:45 PM

  Dealing with Difficult Clients
  _{Seminar: Communications}
  Kelly D. Farnsworth, DVM, MS, DACVS – Washington State University
• 1:45 PM - 2:30 PM

  Dealing with Unsatisfactory Performance in Employees
  _{Seminar: Communications}
  Christopher A. Adin, DVM, DACVS – University of Florida
• 2:30 PM - 3:45 PM

  Panel Discussion: Difficult Conversations and Feedback
  _{Seminar: Communications}
  Christopher A. Adin, DVM, DACVS – University of Florida; Kelly D. Farnsworth, DVM, MS, DACVS – Washington State University
• 4:30 PM - 5:00 PM

  Generational Differences Within a Team
  _{Seminar: Communications}
  Kelly D. Farnsworth, DVM, MS, DACVS – Washington State University
• 5:00 PM - 5:30 PM

  Got Workplace Conflict? Get Over It.
  _{Seminar: Communications}
  Christopher A. Adin, DVM, DACVS – University of Florida
• 5:30 PM - 6:00 PM

  Panel Discussion: Conflict Within a Team
  _{Seminar: Communications}
  Christopher A. Adin, DVM, DACVS – University of Florida; Kelly D. Farnsworth, DVM, MS, DACVS – Washington State University