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Tech Tutorial
MuseumExpo
Permalink: https://www.eventscribe.com/2019/AAMers/fsPopup.asp?mode=presInfo&PresentationID=551589
This session is designed to provide attendees with a solid understanding of the underlying theory of how technology deployment should help drive experience for their museum and museum event attendees and the practical application of how to deploy a successful chatbot to help achieve that goal. Key take-aways include: Understanding attendee experience, A Review of Today’s Technology Baseline, The Perfect Storm for Chatbots (how today technology landscape make it a perfect opportunity to leverage chatbots), Case Studies of deployment, an How to use a bot to build community and communicate more effectively. Finally, the session will address the specific questions you should ask vendors when considering a bot.
Presenter: Robert Caldwell, Founding Partner / CRO, Sciensio