Community Engagement & Impact
Since the opening of the Smithsonian’s National Museum for African American History and Culture in 2016, culturally specific museums are recognizing a change in visitor expectations. Gone are the “Drano” visitors that zip through exhibitions; visitors are now reading every line of text, engaging with every activity, and sitting through entire films. How is this new museum changing visitors, and what is the impact on community engagement, interpretation, and operations? Analyze these questions with perspectives from state government systems, museums, and consultants.