(Re)habilitation and Counseling (C)
Instructional Level: Fundamental
Person-centered care (PCC) has been endorsed by healthcare systems around the world and research suggests most clinicians express a preference to deliver PCC, yet what actually happens in appointments does not often mirror these intentions. Reflective practices can help hearing care providers become aware of this gap and make PCC a reality. This session will provide opportunity and practical tools for reflective practice, using video case studies and ethnographic documentaries to support the implementation of PCC in your practice.