The RRTC on Advancing Employment for People with Intellectual and Developmental Disabilities, housed at the Institute for Community Inclusion at UMass Boston, in partnership with The Arc of the United States, is implementing a five-year line of research related to organizational transformation toward competitive integrated employment. The session’s focus will include the newest developments in organizational transformation and an exploration of best practices to ensure transformation success as part of a year-long technical assistance package and Community of Practice with five chapters of The Arc.
This session will share ten essential elements necessary for providers to transform employment supports as identified by a Delphi Panel of experts in organizational change and four case studies with providers that have closed sheltered workshops within the last ten years. The elements include: the development of clear and consistent goals, an agency culture that values inclusion, an active person-centered job placement process, a strong internal and external communications plan, reallocated and restructured resources, an ongoing investment in staff professional development, a focus on customer engagement, effective employment measurement, quality assurance and program oversight, a holistic approach, and multiple diverse community partnerships.
Each characteristic will be defined by a set of concrete and practical strategies that participants can implement and replicate. These concrete and practical strategies are the foundation of our Provider Transformation Network. Presenters will offer strategies that other providers have used along with real-world examples based on findings from case studies and technical assistance through the Provider Transformation Network. Furthermore, a staff person from The Arc of Litchfield County in Connecticut will share experiences as a participant in the Provider Transformation Network and provide lessons learned to participants.
The overarching goal of the session is to inform providers with the latest knowledge created from research so that they may translate findings into actions that promote organizational transformation toward integrated employment outcomes. Through this highly interactive and engaging session, participants will gain helpful tools and resources to move their integrated employment agendas forward.