Transforming Teams: Tips For Improving Collaboration And Building Trust

Wednesday, December 12

9:30 AM - 10:30 AM

Location: Level 3, Room 352

CE: 1.0

Brought to you by:

Presenter(s)

Claudia St. John, SPHR, SHRM-SCP

President
Affinity HR Group

Join Claudia St. John as she explores the common breakdowns that happen between coworkers and colleagues, and particularly between sales and customer service or operations teams. Explore why these familiar breakdowns occur, how to identify and diagnose breakdowns in teams, how behavioral styles contribute to these breakdowns and how to resolve them.

Learning Objectives:

Learn how to identify and diagnose breakdowns in teams.
Discover how behavioral style contributes to those breakdowns.
Learn how to improve collaboration through improving trust, making and managing promises, and holding critical conversations.