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Leadership & Management
2018 IAEE Expo Expo
Claudia St. John, SPHR, SHRM-SCP
President
Affinity HR Group
Join Claudia St. John as she explores the common breakdowns that happen between coworkers and colleagues, and particularly between sales and customer service or operations teams. Explore why these familiar breakdowns occur, how to identify and diagnose breakdowns in teams, how behavioral styles contribute to these breakdowns and how to resolve them.