Business Operations

Business Operations Boot Camp: How I Coach Without Becoming a Drill Sergeant

Sunday, March 25
3:00 PM - 3:50 PM

Taking the time to coach employees results in a number of benefits, including catching and correcting potentially costly errors, improving the employee's ability to take on more complex tasks, and improving retention. In this panel discussion, veteran business owners will discuss strategies they use in developing their employees.

Denise Urbans

President
ShedWater LLC

Denise is president of ShedWater LLC. She is a past president of WQA and winner of the Hall of Fame and Regents Award. Denise was founder and president of Res-Kem Corp. and General Water Services. She sold the companies in 2010 and stayed on as Business Unit Manager for the new owner- Nalco, an Ecolab company. She formed ShedWater LLC after leaving Nalco and continues to work in the water treatment industry.

Presentation(s):

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Jamie Reynolds

CEO
Reynolds Water Conditioning Co.

Jamie Reynolds is CEO of Reynolds Water Conditioning Co., a three generation family business founded in Detroit, MI in 1931. Jamie has a bachelor's degree from the University of Michigan and a law degree from Tulane University. Jamie holds a CWS certification from the WQA and has enjoyed working in the water quality industry for over 20 years.

Presentation(s):

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Greg Reyneke

Managing Director
Red Fox Advisors

Greg Reyneke has over two decades of ongoing experience in the management and growth of water
treatment dealerships. His expertise spans the full gamut of residential, commercial and industrial
applications including wastewater treatment and advanced corrosion control strategies. In addition to
consulting on the Business of Water, Greg also consults on water conservation and reuse methods,
including rainwater harvesting, aquatic ecosystems, greywater reuse and water-efficient design.
A recipient of the Ray Cross Award, Greg has been active in the WQA since 2004 and has served on
numerous Committees and Task Forces including currently the Professional Certification and Training Committee,
Sustainability Review Board, and Glossary of Terms Task Force.
Greg is currently the Secretary/Treasurer of the Pacific Water Quality Association (PWQA) and Chairs their Education Committee.
Greg writes prolifically and travels worldwide, teaching about improving human life through better
water quality. You can follow him on his blog at www.gregknowswater.com

Presentation(s):

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