Business Operations

Business Operations Boot Camp: Multi-Generational Advice

Sunday, March 25
10:30 AM - 11:20 AM

Business owners handle a myriad of personnel management issues. One day it’s how to bring up the next generation to take over the business, and the next day it’s how to attract and retain a new generation of employees amid a changing marketplace and changing expectations for working conditions. Get an inside look into how one business is weathering the changes from the perspectives of the veteran owner and the young up-and-comer.

John Packard

Culligan Water Conditioning

John is the owner and president of Culligan Water Conditioning of Minnetonka. The company is comprised of 19 dealerships (Minnesota, Iowa, Arizona, New York & Pennsylvania) and Unco Data Systems, Inc. which provides the water treatment industry with software and data processing services. The company’s goal is to continue to expand its products and services in the water treatment industry in both Household and Commercial Industry locations.

Having started at Culligan in 1969, John has worked in various facets, including Office Manager and Administrative Vice President.

In addition to his commitment to Culligan, John has also served many other organizations. Some of these roles include: President of the Water Quality Association, Freshwater Foundation President & Board of Directors, Minnesota Better Business Bureau Board of Directors, Water Quality Association Board of Directors and Board of Governors, President of the Minnesota Water Quality Association, and President and Board of Directors of the Minnetonka/Plymouth Rotary Club.


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Derek Packard

Area Manager
Culligan Water Conditioning

Derek Packard started with Culligan Water Conditioning of Minnetonka in 2011. He has worked his way up from analyst to General Manager of a dealership, to Area Manager, overseeing several dealerships.

Derek holds a B.A. in Economics from Washington College and volunteers on several boards as well as the WQA Membership committee.


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Business Operations Boot Camp: Multi-Generational Advice

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