Management Skills

TAA Education Conference & Lone Star Expo

It’s in the Pause Leadership: Emotional Intelligence in Action

Friday, April 27
9:00 AM - 10:00 AM

Everyone who has handled irate residents knows about emotional reactions. Do you realize that your Emotional Intelligence (EQ) is the leadership skill guiding these common interactions? EQ skills around personal and social competence help you lead your teams to better results, enhanced communication and higher productivity. As a leader, you must be aware of the team culture you create. Learn to develop your "pause" and discover how your EQ makes you a stronger, more effective leader.

Valerie Sargent

President
Yvette Pool & Associates

Valerie M. Sargent is President of Yvette Poole & Associates. A skilled Speaker, Emotional Intelligence Certified Trainer, Executive Consultant, Investor and Multifamily Expert, Valerie specializes in Leasing, Sales, Marketing, Customer Service, EQ and Leadership. Her Level 1 & 2 TalentSmart Emotional Intelligence certification has her taking companies’ teamwork, culture and communication to inspiring new levels. After over 26 years in multifamily, this expert knows how to bring vitality to individuals and organizations!

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