Partner Solutions Showcase

D365UG/CRMUG

PSS03 - Replacing Microsoft Dialogs, Comprehensive Call Scripting and Web Self-service Presented by TKDialogs

Tuesday, April 24
16:00 - 17:00
Wicklow Meeting Room 5

Format: Partner Solutions Showcase

TKDialogs is an add-on solution for Microsoft Dynamics 365/CRM that provides all the functionality of Microsoft Dialogs and an awful lot more. In this session we will highlight the key differences between TKDialogs and Microsoft Dialogs, show how easy it is to build complex processes with our graphical design tool and how you can use TKDialogs to deliver great customer service through comprehensive call scripting and intuitive web self-service.
By using TKDialogs you can greatly improve 365/CRM user adoption, reduce user training costs, initially and on-going and reduce transaction times and costs. Ultimately delivering great customer service.




Joe Cassidy

Managing Director
Team Knowledge Limited

I have been in IT and in particular customer services for almost 30 years, the last 16 years as the founding director of Team Knowledge. My success over the years has been based on the over-riding principle that "simple works" and this is evident in our approach to Microsoft Dynamics 365/CRM and our add-on solution TKDialogs.

Presentation(s):

Send Email for Joe Cassidy

Joe Cassidy

Managing Director
Team Knowledge Limited

I have been in IT and in particular customer services for almost 30 years, the last 16 years as the founding director of Team Knowledge. My success over the years has been based on the over-riding principle that "simple works" and this is evident in our approach to Microsoft Dynamics 365/CRM and our add-on solution TKDialogs.

Presentation(s):

Send Email for Joe Cassidy


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Replacing Microsoft Dialogs, Comprehensive Call Scripting and Web Self-service Presented by TKDialogs



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