Category: Public Librarians Symposium

170 - Lessons Learned: Creating User-Focused Library Workshops

Tuesday, May 22
2:00 PM – 2:55 PM

Objectives: Low and inconsistent attendance has plagued the library’s information skills workshops since 2014. An evaluation of the workshop series identified new approaches to provide user-focused workshops and increase engagement.


Methods:
Feedback was solicited from workshop evaluations and student and faculty representatives of the library advisory committees. Responses revealed insights into scheduling and a general preference for an online format, but few workshop topics were suggested. Current library literature was reviewed for best practice. Trends in workshop scheduling, topic and format from the past two years were identified from academic and health sciences libraries. In June 2016, an assessment of the existing workshop series identified its strengths and weaknesses. Feedback from stakeholders was incorporated into planning the new workshops. Library faculty met to review the new series.


Results:
The new workshops had higher attendance and more attendees per workshop than previous iterations. More than 50 people attended the four online and six on-campus workshops during the 2016-2017 academic year. Introduction to Refworks Online, one of the first online workshops, had the largest attendance of the year with more than 20 participants. Hospital staff, residents, and clinical faculty, previously absent, registered for more than half of the new workshops.


Conclusions:
Assessing the library workshops, incorporating stakeholder feedback, and collaborating with library faculty lead to user-focused workshops and more engagement with the campus community. Library faculty will continue to evaluate the workshops, review their evaluations and attendance, and propose new topics for future semesters.

Keywords: library workshops

Elizabeth Q. Huggins

Lessons learned: transforming library workshops
Loyola University Chicago Health Sciences Library
Maywood, Illinois

Elizabeth Huggins, Masters of Arts in Library and Information Studies, Reference and Education Librarian, Loyola Univesity Chicago Health Sciences Library, Maywood, IL

Gail Y. Hendler

Associate Provost and Director
Loyola University Chicago
Loyola University Chicago
Maywood, Illinois

Tiffany Tawzer

Access Services and Emerging Technology Librarian
Loyola University Chicago Health Sciences Library
Maywood, Illinois

Tiffany Tawzer has been with Loyola University Chicago Health Sciences Library since 2014. Previous to that, she was the Technology Coordinator for the Greater Midwest Region of the National Network of Libraries of Medicine.

Jeanne Sadlik

Associate Director
Loyola University Chicago
Maywood, Illinois