Single Paper or Case Study

Get Ahead of Stress, Burnout, and Compassion Fatigue

Saturday, March 24
2:10 PM - 2:30 PM
Location: Logan

Research demonstrates that workplace stress adversely affects wellbeing and efficacy of healthcare and human services professionals.  In prior studies, resilience and self-care have proven to positively impact compassion satisfaction (CS) and lessen the effects of burnout and compassion fatigue (CF). Arudia uses Myers-Briggs Type Indicator® (Type) to help participants understand Type-specific preferences, stress triggers, and ‘shadow-side’ stress responses for burnout and CF management and prevention and increased CS. The Arudia System increases participants’ interpersonal awareness; and with a framework for understanding cognitive diversity, participants (i) learn to better understand Type-specific stress profiles; (ii) gain insights into triggers and remedies for restoring balance; (iii) learn to develop stress-reduction routines while building upon knowledge from shadow-side experiences. Next, framed in The Arudia Collaborative Approach, participants learn how to use proven communication tools - The Arudia Win-Win Conversation Model and The Arudia Coaching Model - to develop resiliency skills and improve wellbeing, performance, and effectiveness.  Preliminary internal case report data (n=28) demonstrates a positive impact of The Arudia System on behavioral health practitioners and staff. 77% of respondents reported being able to better deal with crisis, while 88% report the ability to handle daily problem better over baseline (6 months prior).

Learning Objectives:

Anne E. Collier

Chief Executive Officer
Chevy Chase, Maryland

Anne Collier is a catalyst for executives and healthcare professionals stepping into power. She guides them in creating a fulfilling professional and personal life and gives her clients a competitive edge that gets them to their goals quicker and with more ease. Her work includes leadership and team development, personal branding and refining executive presence, business development coaching, and managing daily stressors. Anne guides clients to discover a fresh perspective through proven assessment tools such as the Myers-Briggs Type Indicator and the Kirton Adaption-Innovation Inventory. She fosters the insight necessary to make the most of strengths, to strategically minimize the effects of blind spots, to communicate with presence and intention, and to be more effective and less stressed.

Anne also works with clients to change their organization’s culture, utilizing the methods described in her Workplace Toolkit – Actionable Approaches to People Problems, which is available as both a written guide and online courses. She designed the Toolkit to support clients in creating a coaching culture, fostering more effective teamwork, and transforming difficult into productive conversations. Anne is a published author, Professional Certified Coach and has her JD cum laude, from the University of Michigan Law School and her Master in Public Policy from the University of Michigan.


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Cynthia Shaffer

Chief of Operations and Healthcare Practice Group
Chevy Chase, Maryland

Cynthia Shaffer is an essential member of the Arudia team. Her commitment to excellence on behalf of our clients is nothing less than inspiring. With a passion for getting the job done right, she is a natural problem solver. With expertise in strategic management and a twenty-year career in healthcare and life sciences, Cynthia brings her experience in establishing and developing large-scale programs and initiatives to Arudia. Cynthia is a graduate of the Institute for Professional Excellence in Coaching, and she is working toward her Associate Certified Coach (ACC) credential through the International Coach Federation.


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Get Ahead of Stress, Burnout, and Compassion Fatigue

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