Oral Themed Presentation


Feedback and Coaching for Skills Acquisition

Tuesday, May 15
13:30 - 15:00
Location: Jupiter 1&2

Context: : Feedback is an essential skill for all simulation instructors. Without feedback, learners cannot know how they are progressing or what they need to do to improve. Coaching is a form of feedback that is integrated into the activity, typically done in “real time” as the learner performs the skill. Simulation instructors must be competent in both coaching and feedback, able to use techniques specific to the needs of the learner and appropriate for the task.

Description: : This interactive presentation will focus on the fundamentals of coaching and feedback techniques. Specific topics will include:
• Theory behind feedback
• Feedback as a part of debriefing
• Feedback timing and frequency
• Feedback in relation to skills acquisition models
• Feedback’s role in deliberate practice
• Models for feedback delivery such as Plus/Delta, Pendleton, and Learning Conversations
• Pitfalls in feedback delivery

Observation/Evaluation: : Feedback is not just something simulation instructors provide; they must also know how to receive it themselves. The presentation will also examine how to evaluate feedback and coaching providers, comparing their performance to a standard.

Discussion: : Feedback and coaching are crucial needs for learners. Simulation instructors need to be well versed in a variety of techniques and models in order to match the learner, objectives, and skill to the right technique. This interactive presentation will outline core methods for accomplishing this goal.

David L. Rodgers, EdD, EMT-P, NRP, FAHA

Manager, Clinical Simulation Center
Penn State Health Milton S. Hershey Medical Center
Harrisburg, Pennsylvania

David Rodgers is the manager of the Clinical Simulation Center at the Penn State Hershey Medical Center in Hershey, Pennsylvania. He earned his doctorate in Curriculum and Instruction from Marshall University. Clinically, he is a national registered paramedic with over 30 years’ experience. Dr. Rodgers has a wide range of simulation experience. He was the founding director of a large teaching-hospital simulation center, helped expand the capabilities of an established pediatric simulation center, and operated his own simulation education consulting company.


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Roberta Hales, MHA, RRT-NPS, RN, CHSE

Senior Simulation Educator
Center for Simulation, Advanced Education and Innovation; The Children's Hospital of Philadelphia


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Feedback and Coaching for Skills Acquisition


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