Workshop 12: A blended approach to effective feedback in a low and middle income country
Tuesday, May 15
11:00 - 12:30
Location: Saturn 1&2
Course Goal or Outcome: : The goal of this workshop is to introduce a framework for teaching healthcare professionals how to facilitate effective feedback both in simulation and in practice in low and middle income countries to improve health worker competence. Optimizing simulation augmented learning requires an additional set of skills related to experiential learning theory and the effective use of feedback in practice. In low and middle income countries, direct feedback is frequently used with no awareness of other approaches or the value of checking an assumption to ensure feedback is relevant and performance gaps are closed. From the experience of faculty, local leaders are very interested in learning more about effective feedback and approaches must be tailored to meet the different needs of this population of health professionals. Faculty will present a simple and effective approach to checking assumptions and guidance on how to use a blended approach to facilitate participant learning.
Faculty will use scripted performance gaps and examples from their real experiences working in these countries to create a realistic context for practice. Participants will get insight into a simplified approach to checking assumptions, and using a blended approach to close performance gaps to ensure feedback is relevant and effective. Faculty will provide coaching.
In the last phase, challenges and successes related to feedback in resource limited settings will be discussed.
Learning Objectives: : By the end of this course attendees will be able to:
(a) Identify 3 ways to provide effective feedback
(b) Demonstrate a blended feedback approach to close scripted performance gaps
(c) Identify the challenges and successes for feedback delivery in low and middle income countries
Intended Audience: : Any health care professional working in a low and middle income country interested in learning how to provide or teach the local population about effective feedback.
Relevance to the Conference: : Global initiatives on engaging simulation based learning to build the ability of front line health workers in low and middle income countries is growing. The use of simulation based learning is enhanced with guided and effective feedback tailored to meet the unique needs of these populations, and therefore it is important that we provide a platform for effective feedback to the leaders already using SBL or interested in using SBL in these low resource countries. The workshop is very active and uses scripted performance gaps developed from real faculty experiences working in these countries.
Workshop Timeline: : Introduction: Workshop objectives, agenda and the blended approach tailored to meed the needs of populations from low resource countries: 15 minutes
Small group work: practice using a blended approach to close scripted performance gaps: 60 minutes
Successes and challenges: Plenary discussion with each group identifying their perspectives of successes and challenges: 15 minutes
Ian Wishart, MD
Faculty Director Interprofessional Education, Emergency Medicine
University of Calgary, Alberta Children's Hospital, Alberta, Canada
Barbara Blackie, MD
Education Lead Emergency Medicine, Senior attending Physician Emergency medicine
Sidra Medical, Qatar