Weatherization Operations

2018 HPC National Conference Session

Ethics in the Customer's Home

Tuesday, April 24
3:30 PM - 5:00 PM
Location: Salon B (5th Floor)
CEUs: BPI, InterNachi, NARI, ASHI

Most of us are regularly faced with ethical questions in our work. Should we accept gifts from clients? Is it proper to purchase valuable antiques from clients? What is the best action if we notice domestic violence? Is it ethical to have a sexual relationship with a client? Some ethical questions are easily answered with a simple “yes” or “no”, but others need further thought or discussion. This session will help weatherization and home performance crews, auditors, inspectors, and managers define what is ethical and what is not. Your participation and stories about your experiences will be welcome and encouraged.

Learning Objectives:

Rick Karg

Residential Energy Dynamics, LLC

Rick Karg was trained as an economist, was a building contractor for ten years, and is now the president of R.J. Karg Associates and Residential Energy Dynamics, LLC. He has been working with weatherization and home performance programs and electric and gas utilities for thirty years as an educator and consultant. Rick is a member of the ASHRAE 62.2 residential ventilation and Residential Building Committees.


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Ethics in the Customer's Home


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