Multifamily & Affordable Housing

2018 HPC National Conference Session

Cross-Utility Collaboration: Coordinating Benefits for Income Eligible Customers

Wednesday, April 25
8:30 AM - 10:00 AM
Location: 411 & 412 (4th Floor)
CEUs: BPI, InterNachi, NARI, ASHI

Coordinating services between gas, electric, and water utilities and local partners to serve income eligible services can pose logistical challenges, but can also provide great benefits, cost-savings, and results. Hear from programs in the Tennessee Valley- and Philadelphia-areas that have forged partnerships to scale energy efficiency programs serving lower-income customers. Tennessee Valley Authority (TVA) will share their experiences working with local project teams and power companies to deliver an estimated savings of 16 million kWh with their Extreme Energy Makeovers (EEM) initiative. CMC Energy Services and PECO Energy will reveal how their collaborations lowered program costs, coordinated funding streams and improved customer conversion. Attend this session to discover the outcomes, best practices, and lessons learned by the programs’ administrators, implementers, and participants.

Learning Objectives:

Ariel Drehobl

Senior Research Analyst
American Council for an Energy-Efficient Economy (ACEEE)

Ariel Drehobl conducts research and analysis on local-level energy efficiency policies and initiatives at ACEEE. She also leads ACEEE's work on low-income energy efficiency programs and energy affordability. She is the lead author of the utility chapter of the ACEEE City Scorecard and assists with other city-related research initiatives. She also leads ACEEE’s Low-Income Utility Working Group. Prior to joining ACEEE in 2015, Ariel earned her master of science in environmental science, policy, and management from a joint-degree program at Central European University, Lund University, and the University of Manchester, and she earned her bachelor of arts from Northwestern University.


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Alon Abramson

Program Manager
Philadelphia Energy Authority

Alon Abramson is the Program Manager at the Philadelphia Energy Authority where he oversees all energy efficiency programs within the Philadelphia Energy Campaign, including PEA’s award-winning Multi-Family Affordable Housing Efficiency program, and leads PEA’s scalable financing and municipal sector efforts. Alon brings a background in best practices and policy for implementing energy efficiency programs in urban communities from his work at the Penn Institute for Urban Research at the University of Pennsylvania, and leadership in urban energy efficiency planning in East Asia with the Asia-Pacific Economic Cooperation.


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Patricia Cole

Program Manager
PECO - Exelon

Patricia Cole has 30+ years of experience in marketing, communications and corporate relations. Currently, she serves as the program manager for PECO's Low Income Energy Efficiency Program and Appliance Recycling where she is responsible for overseeing implementation of these energy efficiency programs.


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Scott Harrell

Program Manager

Scott Harrell serves as Program Manager for TVA’s EnergyRight Solutions for the Home group. In this role, he leads TVA’s work on improving the lives of lower-income participants in Alabama and Kentucky through education and whole-home deep energy retrofits. Previously, Scott oversaw data systems development and provided leadership for Huntsville Utilities under the Extreme Energy Makeovers project, a $42.7 million initiative that provided education, outreach, and no-cost home upgrades targeting 25% per-home projected energy savings for nearly 3,500 households across seven communities in the Tennessee Valley. Scott received an MBA from Middle Tennessee State University and a B.S. in Electrical Engineering from the University of Kentucky.


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Tom McAteer

Program Manager
CMC Energy

Tom McAteer is a Program Manager with CMC Energy. He helps lead a team of over 40 individuals delivering $14M of services through 15,000 audits per year for two utility contracts. He is a PA State Certified Energy Auditor, Building Performance Institute BA, ENV, MF, QCI certified, holds a Masters in Education, is a Doctoral Student and the primary energy educator for CMC Energy in PA. CMC has offices in PA, NJ, CT, MA, and MD.


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Beth Parsons

Program Manager
Tennessee Valley Authority

Beth Parsons has built a 20-year career with the Tennessee Valley Authority (TVA) working on residential energy efficiency products and services, regional accounts, development of tools for business, and educating youth about energy efficiency. Whether it’s called conservation, energy efficiency, or beneficial electrification, Beth’s work has always been to help improve the lives of residents served by TVA’s local power companies. She worked on TVA’s Extreme Energy Makeovers project to provide whole-home energy retrofits for lower-income residents. A graduate of Trevecca University with a degree in Management and Human Relations, Beth spends her free time with her teenage son Luke.


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Cross-Utility Collaboration: Coordinating Benefits for Income Eligible Customers


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