Afternoon Workshops

2018 HPC National Conference Session

Increasing Our Operation Budget or Profit by Raising the Bar

Monday, April 23
1:30 PM - 5:00 PM
Location: Salon B (5th Floor)
CEUs: BPI, InterNachi, NARI, ASHI

Quality experts estimate that 25-40% of operating dollars spent by a typical business is lost. Companies and agencies that are truly focused on quality don’t spend more money. Instead they reduce mistakes from becoming defects, cut operating costs and invest in processes that result in:
• Greater profits and operation budgets
• Stronger financial position
• Improved competitive capabilities
• Operational stability
• Greater customer success, loyalty and satisfaction
Simply put: No service-based industry has ever made less money by doing things right the first time.

Learning Objectives:

John Tooley

John Tooley, LLC

John is one of the most exciting, humorous, and enlightening presenters in the nation. John started building houses in 1979 and by 1982 had begun to diagnosis and retrofit homes across the nation. He was inducted into the BPI's Hall of Fame for lifetime commitment and dedication to the Home Performance Industry and was the 2013 recipient of the Tony Woods Award for Excellence in Advancing the HP Industry. John has a refreshing approach to the old adage “do it right the first time.” He presents a real life, blue-collar approach to building a more profitable business.


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Dick Kornbluth

Dick Kornbluth, LLC

Dick Kornbluth has been a residential retrofit energy efficiency improvement contractor since 1977, and a full-service Home Performance Contractor since 2001. In 2006, he and his partner sold their Syracuse, New York company, EnTherm Inc, to GreenHomes America. Dick served on the management team of GreenHomes until August, 2006 when he left to start a consulting business, DickKornbluth, LLC. Dick serves on the board of the Building Performance Institute and the Building Performance Contractors Association of New York State. He was also a nationally certified radon mitigation contractor form 1998 to 2016.


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Increasing Our Operation Budget or Profit by Raising the Bar

Slides Handout 1 Handout 2 Handout 3 Handout 4 Handout 5

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