High net worth clients expect exceptional service in many facets of their lives. But satisfaction is not enough. SEI's proprietary research shows clients who claim they are satisfied with their current advisor, plan to switch some or all of their business to another provider in the next 12 months. Many advisors don't focus on what high net worth clients want. Instead, they focus on what they know, which can inhibit their ability to develop a fully trusting relationship. In this presentation, you'll learn what HNW investors expect from their advisors, and how to build a meaningful relationship with them.