Leadership and Professional Skills

FNCE 2018

371. The RDN Change Agent: Making Quality Improvement Meaningful

Tuesday, October 23
9:45 AM - 11:15 AM
CE: 1.5

Session Level 3 - Advanced

The Quality Strategies Workgroup (QSWG) launched the Quality Leader Alliance (QLA) in 2016 under the direction of the Academy’s Quality Management Committee. The QLA is a cohort of individuals who perform an exceptional level of quality management activities in their practice settings within the nutrition and dietetics profession. At the forefront, QLA members are shifting the healthcare quality paradigm and leading practitioners to explore, adopt, and employ Quality Improvement (QI) strategies in their practice settings. This session will showcase the efforts of the QSWG and QLA, and will highlight the Quality Improvement Virtual Huddles initiative promoting QI innovation, dissemination, and discussion. Attendees will learn the tools and techniques to become change agents for framing, developing, and operationalizing their own QI projects. Insider knowledge and QI case studies will be shared from RDN QI experts.

Planned with the Quality Management Committee

Learning Objectives:

Learning Need Codes:

  • 7160 - Quality Management
  • 1070 - Leadership, critical and strategic thinking
  • 7200 - Team Building

Mujahed Khan, MBA, RDN, LDN


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Shari Baird, MS, RD, CPHQ, LSSBB

Shari Baird is a Therapeutic Nutrition Specialist with Abbott Nutrition where she partners with key stakeholders in hospitals, long-term acute care and rehab facilities. She assists in providing current and comprehensive clinical knowledge and best in class practices to and supports facilities in identifying barriers and gaps where there are opportunities to improve and implement solutions. Prior to her work with Abbott, Shari had over 8 years of experience with the Department of Veterans Affairs and has served as an ambulatory care dietitian before joining the quality department. Most recently at the VA, she was a Health Systems Specialist where she managed the quality improvement program at a facility, and provided education, facilitation, and lead clinical and administrative teams on systems and quality improvement projects.


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Julianna Bailey, MS, RD, LD

Julianna Bailey received BS in Nutrition from Auburn University and completed her DI and MS in Clinical Nutrition from the University of Alabama at Birmingham (UAB). Ms. Bailey completed her thesis study on vitamin D supplementation in pediatric patients with cystic fibrosis (CF). From 2011-2014 she was the primary RD in the CF Center at Boston Children's Hospital. She is currently the RD for the UAB Adult CF Center. Ms. Bailey has designed and led multiple clinical Quality Improvement (QI) projects in the CF center and was recently appointed QI Coordinator for the UAB Adult CF Center. Ms. Bailey is a member of the AND Quality Strategies Workgroup. Ms. Bailey has published works on nutrition for CF in the Manual of Pediatric Nutrition and numerous abstracts on her QI work. Ms. Bailey presented at the North American CF Conference and the CF Nutrition and Social Work Consortium. She is pursuing a PhD in Health Education and Health Promotion at UAB.


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Linda Kluge, RD, LD, CPHQ

Linda Kluge is an Executive Director at Alliant Health Solutions, and serves as the IDIQ Director for the Medicare Quality Innovation Network – Quality Improvement Organization for Georgia and North Carolina. Linda has 40 years of experience in supervisory, management and clinical roles in the areas of dietetics and quality management. She joined Alliant in 2003 as a quality improvement education specialist and then the nursing home quality manager. She has experience working with hospitals and home health agencies and communities on several initiatives for patient safety, care transitions and beneficiary protection. Previously, Linda worked as a dietary consultant for Judy Ford Stokes & Associates and then was Sr. Director of Quality Management at Beverly Enterprises. A graduate of Hood College in Frederick, Maryland with a BS degree, Linda completed the Coordinated Undergraduate Program at Johns Hopkins Hospital in Baltimore. In 2010, she received the 2010 Distinguished Service Award from Aging Services of GA, and most recently the 2018 AHCA Mary K. Ousley Champion of Quality Award.


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371. The RDN Change Agent: Making Quality Improvement Meaningful

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