All Software Types
What is the difference between these two scenarios we are all too familiar with? Customer service is the bare bones transaction between a patient and an office. Customer experience is when team members are there because they want to be and because they realize the importance of their position in the office.
We will discuss the differences and how each team member can make every interaction with your patients a true customer experience. These experiences will build your reputation and a team of all stars that can deliver one at every opportunity.