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A cornerstone of productive, positive work cultures is the ability to communicate within a team with compassion, accountability, non-judgement, and accuracy. This presentation will help owners, managers, and dental team members stop avoiding these crucial conversations and learn to embrace and succeed with them by using a 4-point self-check, 2 rules of engagement, and a simple 4-step conversation framework. This presentation includes real-life examples, live demonstration, real-time application, and tremendous inspiration about what can be accomplished both professionally and personally by having and succeeding with necessary conversations about broken agreements, under performance, non-participation, negativity or toxic behavior. A life-changing way to improve leadership, relationships, and results.