Conference Presentation: Destination: Patient Outcomes – Our Journey to Improving Patient Care

Will You Be the Disruptor or the Disrupted? The Battlegrounds Over Health Care for the Next 10 Years

Monday, January 22
9:00 AM - 10:00 AM
Location: Mediterranean 4-8

Session Description
The 21st century is one of the most exciting eras for health care, with new technologies and policies creating opportunities for big industry players and new entrants alike. However, we have yet to solve one of the biggest problems in health care: how to get care to patients when they need it. One emerging model that holds promise is the idea of retail clinics – they’re fast, flexible, cheap and deliver high-quality care. While they still represent a relatively small share of health care spending, after brisk growth over the past decade retail clinics have the potential to genuinely threaten the primary care establishment. Translating lessons on innovation from other industries, Ann Christensen outlines opportunities for innovators to address patients’ and providers’ “jobs to be done,” the challenges of fitting new technologies into existing systems and regulations, and why those who don’t plan for the opportunities and challenges ahead will be left behind.

Learning Objectives:

Ann Christensen

President
Christensen Institute
Lexington, Massachusetts

Ann directs the overall strategic and operational development of the Institute and oversees its rapidly growing research programs. She also works closely with the Board of Directors to enhance the Institute’s impact and strengthen its strategic partnerships and resources.



Prior to joining the Institute, she worked at Huntsman Gay Global Capital, a private equity firm focused on middle-market companies. She previously also worked at Deloitte Consulting in New York City, where she was instrumental in establishing the Growth & Innovation practice by drawing on the theories of disruptive innovation to help clients create new growth businesses. Ann led projects for clients in a number of industries, including: pharmaceutical, biotech, telecommunications, travel, professional services, and insurance. She has also spent time as a strategic analyst for Elan Pharmaceuticals, an Irish biotechnology company.



Ann earned a BA from Duke University, where she studied the political economies of developing nations, and an MBA from the Harvard Business School.

Presentation(s):

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Will You Be the Disruptor or the Disrupted? The Battlegrounds Over Health Care for the Next 10 Years



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