Professional Development

Conference Presentation: Destination: Patient Outcomes – Our Journey to Improving Patient Care

Pros and Cons: Does Leadership Development of Staff in CME/CE Programs, Develop Leaders?

Monday, January 22
3:30 PM - 4:30 PM
Location: Mediterranean 3

Physician Credits: 1.0

Nursing CE Credits: 1.0

Pharmacy Credits: 1.0

ACPE UAN: 0809-9999-18-083-L04-P (Knowledge)

CHCP Exam Designation: CHCP Professional Exam

We are observing transformational changes and trends in our work as CME/CE professionals every day. The greatest challenges for current and future leaders of CME/CE programs is the pace of change and the complexity of the challenges faced. We will take participants through a PRO/CON debate as to what are leadership traits , how they relate to CME/CE staff and volunteers, and whether or not they can be cultivated. Does it work? Is it a waste of time? See how our panelists will approach and the impact it can have on program teams and CEHP professionals.

PRO: We know that simulation as an educational tool can be very powerful. Why not put that methodology to use in developing leaders in CME/CE programs. We also know that learning is not just a “one and done” situation. It is a continuous experience. Leadership development is much like a learning journey, blending a variety of methodologies and tools over time. Leadership also requires mentorship, a powerful influence in shifting mindsets, building capabilities and driving sustained, effective results. Does leadership development work? The answer is, "yes". However, it seems some leadership programs work better than others. As you might imagine, the time devoted to leadership development matters, with longer programs having more positive impact than those that last a day or two. Moreover, it is important that programs follow some tried and true leadership model to guide development efforts. Faculty, simulated scenarios, mentors and other educational methods are all vital to a successful leadership program.

CON:. Leadership is dependent on the individual and may not be developed in the classroom. The vast majority of leadership programs are set curricula delivered through classroom-taught, rationally based, individual-focused methods. Participants are taken out of their day-to-day workplaces to be inspired by “expert” faculty, work on case studies, receive personal feedback, and take away the latest leadership thinking. Yet study after study, indicates that the qualities leaders need in today’s world are intuitive, dynamic, collaborative, and grounded in just-in-now "emotional intelligence". Our primary method of developing leaders is antithetical to the type of leadership we need for future CME/CE programs to thrive in a new environment and comes from those who possess leadership traits naturally.

Learning Objectives:

Ed Dellert

Chief Policy and Learning Officer
American Society for Gastrointestinal Endoscopy
Downers Grove, Illinois

Ed Dellert is a critical care and transplant nurse by background who has used his clinical experiences in educational leadership, working with the entire professional team to advance products and programming that impact clinical practices and patient care. Currently serves as a member of the senior administrative team of the the American Association for Gastrointestinal Endoscopy (ASGE), with fiduciary responsibilities related to Institute for Training and Technology courses, international initiatives, health policy, training and research while also providing support in physician practice management, quality and advocacy throughout the field of gastroenterology.


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Pam Beaton

Leader, Medical Education and Grants Office
Boston, Massachusetts

Pam has spent the last ten years in CEHP, working in a variety of roles across member sections. Pam volunteers for a number of Alliance projects and is
currently Co-Chair of the MSS/IACE Special Interest Group. Pam received her BS in Health Sciences from the University of Nevada, Reno and
since that time has lived in DC, the SF Bay area, Chicago, and again calls Boston home. In her spare time, she prepares for running away with the circus, practicing aerial silks, flying trapeze, and trampoline.


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Steven Kawczak

Director of Professional Developement, Education Institute
Cleveland Clinic
Cleveland, Ohio

Dr. Kawczak is Director of Professional Development at Cleveland Clinic, leading the centers of Continuing Medical Education, International Medical Education, Scientific Publications and the Simulation Center. He's been active in CME for over sixteen years, implementing global collaborations and developing and directing educational programming. His areas of interest and research include CME and quality, issues of bias in medical education and the humanities and medicine. Dr. Kawczak currently serves as Vice President for the Alliance for Continuing Education in the Health Professions.


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Pros and Cons: Does Leadership Development of Staff in CME/CE Programs, Develop Leaders?

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