Conference Presentation: Destination: Patient Outcomes – Our Journey to Improving Patient Care

Passport to Global Education

Sunday, January 21
11:00 AM - 12:00 PM
Location: Segura 1-4

Physician Credits: 1.0

Nursing CE Credits: 1.0

Pharmacy Credits: 1.0

ACPE UAN: 0809-9999-18-046-L04-P (Knowledge)

Session Description
“Globally, the rate of deaths from non-communicable causes, such as heart disease, stroke, and injuries, is growing. At the same time, the number of deaths from infectious diseases, such as malaria, tuberculosis, and vaccine-preventable diseases, is decreasing. Many developing countries must now deal with a “dual burden” of disease: they must continue to prevent and control infectious diseases, while also addressing the health threats from non-communicable diseases and environmental health risks. As social and economic conditions in developing countries change and their health systems and surveillance improve, more focus will be needed to address non-communicable diseases, mental health, substance abuse disorders, and, especially, injuries (both intentional and unintentional).” (, accessed March 31,2017)

The overall goal of this session will be to identify strategies used by American College of Cardiology (ACC) staff to successfully plan, implement and assess education activities held throughout the world in an effort to reach front-line practitioners where they live and work. Specific areas that will be addressed are:

Focus will be placed on how other organizations can use ACC’s lessons learned in order to deliver successful and impactful education activities in other countries.

Learning Objectives:

Melissa Ketchum

Associate Director
American College of Cardiology
Washington, District of Columbia

Melissa Ketchum has been in the CME field for over two decades, first as the Director of Education at a state medical association, then as the Director of Education at a small medical sub-specialty society. She joined the staff of the American College of Cardiology in 2009 and is currently their CME accreditation and certification compliance person.


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Kathleen Wijting

Director, Assessments and Outcomes
American College of Cardiology
Washington, District of Columbia

Dr. Wijting focuses on 1) transformative strategies in measuring educational effectiveness of live and digital offerings and the 2) actionable results that inform the iterative process across disciplines. In addition to evaluation, she enjoys teaching Educational Psychology, Assessment, and Global Health and Disparities, as well as Human Development at Indian River State College as an adjunct. Dr. Wijting encourages “sticky learning” to facilitate long-term retention and practical application of critical knowledge. She has presented at several conferences including ASTD in a program entitled, “Virtual eLearning: Bringing Back Critical Thinking Skills Using SBeL."


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Zelda C. Gilliam

Director, Education Content Operations
American College of Cardiology
Washington, District of Columbia

Zelda manages operational aspects of developing and delivering the live and digital learning activities across the American College of Cardiology’s educational curriculum. Prior to joining ACC, Zelda was Director of Continuing Medical Education at the Heart Rhythm Society (HRS). Zelda’s previous experience includes her roles as Compliance Officer at Johns Hopkins University’s Office of Continuing Medical Education and Director of Education, Meetings and Events at the Maryland State Medical Society in Baltimore, Maryland.


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Alyssa McCormick

Director, International Affairs
American College of Cardiology
Washington, District of Columbia

Alyssa McCormick is an experienced Director Of International Affairs at the American College of Cardiology with a demonstrated history of working in the health care industry. Alyssa has worked at the ACC for over 6 years. She is a professional skilled in Nonprofit Organizations, International Business, International Business Development, and Event Management.


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